Bayside Pediatrics

We love Bayside! Everyone who we have seen has been great, but we especially love Dr. Gerwein! She is super busy so you do have to book in advance but she is busy for a reason, everyone loves her. She really takes her time and gets to know us, which is super important as first time parents. Dr. Gerwein keeps up with all the latest research and is very knowledgeable. For example, she did not push baby cereals on us, rather, suggested that the baby can eat most of what we eat (as long as we are eating healthy) or alternative soft foods like sweet potatoes. She is supportive of families if you choose to do an extended vaccine schedule, although in the end with the research she presented us, we chose to follow the recommended schedule. She is really great with both the children and their families. The front desk staff is helpful. They just went through a major transition and now they are Stanford Children’s Health. I think their new system seems to be working better, so some of the costumer service related issues that were occurring and that other reviewers mentioned seem to be resolving. Overall, it is worth all of that to have a pediatrician that you really trust.

My kids have been seen by Dr. Linn and associates for many years and we have always been happy with the office. The doctors are very knowledgeable and dedicated. I like the way they communicate with my children. The staff has always been friendly, respectful and responsive. It’s a place where I feel comfortable to go and I highly recommend it.

Total oppostite from what happened last visit, Dr. Nelson is great and the front desk staff is always on top of everything. The assistants that prepared my children for the doctor were great and created a fun environment for my kids to receive their shots. Keep up the great service and help and care for health!

My three kids have been seen by Bayside (Tina Hong) since they were newborns– my oldest is 12 years. I always feel like we get the best care and advice. The front office staff is friendly, efficient, caring, knowledgeable. The doctors, physician assistants, and nurse practitioners are all wonderful, but we especially love Tina Hong, Michael Linn, and Janet Perlman.
Others gripe about the long wait, but the key is using the morning drop-​in hours for a sick child, or to make your appointments for well visits early in the morning– then the wait is very short. Parking is difficult right now due to construction, but they have valet parking until construction is completed.

My kids have been coming since the day they were born… the only issue ive had was with billing… i just cant stand billing cause i know i pay all my copay at time of service (pay via credit) and still get a bill in the mail then i have to take time out of my day to get everything situated! the office staff is very great! friendly and good with kids! Q knows all of her patients that come in and always make sure your seen on time! oh and also make sure you see a actual doctor not np!!!

The doctors here are awesome. Well educated and flexible. They do move quickly, but that helps keep the appts on time, and it’s not like they would kick you out while you still had questions. They genuinely seem to care about your child.
The administrative staff is woefully unqualified. You should pretty much expect that they will do stuff like lose your child’s file or put you on hold and never come back to you. They’re useless at communicating with your insurance provider. If it weren’t for the doctors, we’d be out of here.

check out the reviews here for this office. It’s the same set of drs and office folks.

Most of the staff is very friendly and our doctor is extremely knowledgeable and helpful. The place is very clean, too! Parking is cheap, but is scarce. You’re better off parking on the street at a meter.
We are usually waiting an hour PLUS to be seen, though and when you have a toddler, waiting that long is just TOO long!