Paul and Jimmy have taken care of our family funeral needs for many years. Last week they did an amazing job for my grandmothers funeral. Everything we requested, they accommodated with a smile. I thought that the planning process would be too much to bear but, they made a difficult situation easier. They answered my every call, and explained everything, beyond what was their responsibility. The day of the service, everything was on point and taken care of. They went above and beyond. Thank you Paul and Jimmy!
Dani L.
Évaluation du lieu : 5 Phoenix, AZ
I cannot say enough great things about Paul. He was very helpful, patient and accommodating when my father in law passed away suddenly. He made a stressful situation so much easier to handle. I appreciate him explaining everything down to how to work with our insurance company etc. We will definitely use them again when the time comes.
Rich b.
Évaluation du lieu : 5 Hayward, CA
i had used colonial for makeing my mothers arrangments before she passed away which made life much easier because all i had too do was call and everything was done in advance, dealing with this was made a lot easier because PAUL was straight forward and honest and the priceing was great for what i wanted, great service. i just made another arrangment for my wife and it went as smooth as can be doing this in advance is an advantage because of the grief one has too deal with on such a short notice, colonial chapel did it right by me. family run and operated which says a lot over the corporation types.
Pamela J.
Évaluation du lieu : 5 Oakland, CA
Colonial Chapel did a great job helping us with my father-in-laws funeral arrangements. They were very friendly. They were very upfront about pricing. Also, they took money off for services we did not want, yet added another service and didn’t charge. They are sort of «our neighborhood funeral home.» I really didn’t know anything about them. It isn’t fancy but downhome. I really appreciated the suggestions that they gave to us.
Phuc Yeu B.
Évaluation du lieu : 1 Dublin, CA
One star due to the RUDENESS and UN-PROFESSIONALISM of the staff. The lady on the phone is incredibly rude… thank goodness she works in the office and not as the funeral director, I could tell because when I saw her in person her attire and attitude was unprofessional. Seriously, I have worked with other funeral homes before and they always had the most utmost calm and professional attitude. When I tried to bring up the issue to the manager, he too had her side, so I can only assume they are all like that. I wouldn’t even bother talking to the owner, sorry to say. This is the reflection of your establishment thanks to your staff.