Dry Clean Time

This place is great for getting your items laundered, dry clean or altered. I have been doing here for a couple of years and the service is always top notch. The owner is very friendly and honest about what she can or can’t do about the clothes.
The prices are reasonable, and service is great. parking can be a hassle but If you are lucky, you may find that the 10 min spot right in front is available.

Qua the owner is awesome!!! She’s very friendly and patient when she worked with me on three dresses (shorten, take-​in, hem three layers, etc). What’s more? She listened to me!
She’s not cheap (ttl $ 155), but after trying on finished dresses, I’m very satisfied. She’s willing to make adjustments for free as well. I trust her skills.

Worst service I have ever had at a dry cleaner. I brought in a few items to get cleaned– 2 blouses, a simple dress, a black skirt, and 2 jackets. The woman (I believe the owner) had some reason why she couldn’t clean any of the items. Apparently she doesn’t want new business. She said she could not get stains out, she could not clean anything with beads, she could not get pilling off my coat– what is the point of going to a dry cleaner if they can’t do anything?! All of the items I had had cleaned before but I just moved to the area so I needed a new dry cleaner.

The service is pretty good, and the staff is friendly. I am giving only 4 stars because this place is relatively expensive and because they tend to be a bit slower than other dry cleaners in the area.

HORRIBLE SERVICE, BAD QUALITY CLEANING AND THREATS/​INTIMIDATION WHEN I BROUGHT IT TO THEIR ATTENTION AND WANTED A REFUND.
I brought in an expensive chiffon dress, which the owner said she could clean.
I got the dress back with a huge metallic grey stain on it, and when I brought it to their attention they told me it was already there when I brought it in and I had probably not noticed it. There is no way I would not have seen this, as the dress is yellow and the stain is dark grey. The owner insisted that I had put the stain there, not them, and she would not refund me.
Here is the part that should REALLY make you want to take your business elsewhere: After talking to her on the phone for about 15 minutes, I finally told her I would not be coming back and would never refer her business to anyone I know in the area. Her son then grabbed the phone and screamed at me, telling me to «just come get my clothes and never come back», and that he «knows people like me, who just want to stir up trouble». He also very threateningly screamed that I should come «deal with him» and that he would «take care of me». He sounded like he wanted to kill me, when all I wanted was a refund for a dress they utterly ruined.
I never once raised my voice on the phone, talked condescendingly, or got heated up, so I definitely feel I did not deserve to be yelled at or threatened by this woman’s son.
I also got back a burgundy colored sweater with white dog hairs all over it. I don’t own a dog, so I know this was not because of me, and after repeatedly denying it, the owner finally broke down and told me it probably happened because the company THEY SEND THE CLOTHES OUT TO (that’s right, they don’t clean the clothes you leave themselves, even though they tell you they do) probably put my clothes in a machine with someone else’s. According to him, it’s «very common to get your clothes back from a dry cleaner with dog hair on them»
I STRONGLY RECOMMEND AGAINST USING THIS DRY CLEANER. THEY ARE NOT TRUST-​WORTHY. THEY ARE UNPROFESSIONAL AND YOUR CLOTHES COME BACK DIRTIER THAN WHEN YOU BROUGHT THEM IN.

It’s so hard to know where to go when you have a fancy dress to alter, a wedding to attend, and not much time to get everything done.
Nancy was really helpful. She hemmed the bottom of my long, floofy dress and even helped recommend «bridal tape» to keep it secure in all the right places. It was pricey to have it altered and cleaned — $ 60 — but comparable to other places in the area. All told, great customer service and a good experience.
Also, you can get ice cream next door while you wait. Just sayin’ :)

Great customer service, affordable, and timely. They got my (yellow!) velvet couch pillows as clean as new!

Nancy, the owner, is wonderful. We have been taking our pants to Nancy for alterations for years, and she does excellent work! She is also one of the nicest ladies who really cares about her customers. Dry Clean time is definitely the best place to go for dry cleaning and alterations.

I love Nancy at Dry Clean Time. I mainly use her for alterations, rather than the cleaning, which I am sure is great also. Pants are really hard to alter and she does an incredible job… they fit just perfectly. She is so friendly, warm, cheerful and will always try her best to get them ASAP! There is nothing she won’t do for her customers. Her prices are reasonable, she is fast, friendly and does quality work. What else could you ask for?

I had just purchased a suit at Macy’s in downtown San Francisco. It was about 3:15 and I needed my suit pants altered right away to go to an event that night. I called and the owner (who also did the alteration) said she could have them done in an hour. She did as promised! Not only was it super fast, but they look fantastic! And, the owner is incredibly friendly and it was very reasonably priced! I will definitely use Dry Clean Time again!

I love Nancy and her sons. They are the best. I’ve been going to Dry Clean Time for years. Even though we moved out of the neighborhood we still make the drive over to give Nancy our business. She’s an amazing woman/​entrepreneur who works so hard for her business and family. The quality of her sewing work is excellent. If ever there is a mistake with the dry cleaning, she is so helpful and will fix it right away. I should also add that the prices beat any of the nearby dry cleaners.

Nancy is great. Her sons are just as warm and friendly. Nancy re-​hemmed the flowing hem of my daughter’s ball gown. It was taffeta and the hem was not straight. She had to take it up because it was too long. Looked beautiful. You could not even tell it had been altered. All the dry cleaning is great and not– chemical smelling at all. Very reasonable prices.

Nancy gives personal service. I always feel like I am dealing with family when I go there. She also expertly alters and repairs my clothes. The prices are right too. A real part of the Piedmont Ave. community!

my husband went there for years before I met him and I joined the fan club 5 years ago. Dry cleaning is excellent and she repairs and hems all of my stuff since I am not the sewing type. Always so friendly and on time or early!

I love this place. Super friendly and wonderful family run operation, excellent prices, service, and they do a fab job. Never had a problem and I’ve been using them for over 6 years. Yay!

I had a bridesmaid dress to alter by Friday. It was Wednesday. I walked in and asked if it was possible. She said no problem, come back tomorrow around the same time to try on the dress. I came back and it was ready. I tried it on, and it fit and looked so much better. The dress stayed on throughout the wedding and reception and I received many compliments. She did a great job and she’s very nice.

Had a pair of pants hemmed there — they did an excellent job reinforcing the damage I had already done to the cuff by stepping on it. However, the hemmed pant was still slightly too long (I had the pants pinned there, by the son — momma does the sewing). Based on the excellent sewing, I would bring other items there, but have not had time to bring these pants back. The dry cleaning seemed fine to me.

This is your typical neighborhood dry cleaner, but I keep coming back to this place. I think it’s because I just love the lady who owns and runs this place and her sons who help out. They are so friendly, and they remember me. :) When I walk in by myself, they ask me how my husband is doing. I’m not sure if same day service is even an option. I’ve never been asked if I wanted same day service. The quality of dry cleaning is pretty good. Minus 1 star, because the hemming job got undone only 1 week after once. Minus another star, because I really needed my clothes by certain day and they were done later. Despite these mishaps, I still go back to this place, because it’s got that mom and pop neighborhood shop feel and the price is reasonable.