ER Transmissions

Great knowledgable transmission shop. I took my Odyssey to them after multiple dealer transmission replacements that never would last very long. They rebuilt my transmission with some minor modifications. Nearly three years now without any problems at less than ½ the cost of an original manufacturer replacement.

Edgar was a pleasure to deal with. We had him do a transmission flush, new filter, gasket and German transmission fluid service on our Mercedes C280. We are happy with his service and in explaining the procedure. The cost was less then the local dealer and only took about 2−½ hours.

Got an estimate very reasonable, made an appointment to get work done let them know my parameters, because I have to be in Santa Cruz at 6 pm, let me know that was going to be able to happen. It is now 4:15 the hood is still up probabally another ½ hour not going to make it to my destination, for that I am annoyed, frustrated, a little angry, on that alone I would not recommend.

Very reasonable prices, great advice and speedy turnaround for a new clutch. Brought our other car here when the starter broke — they were able to get a used replacement part for far less than the VW dealer wanted and fixed it the same day. Definitely coming back whenever our vehicles need repair!

Never got around to amend this review. So, here we go.
Edgar at ER is amazing. He knows loads about transmissions and people’s wallets.
All and all, a true and honest mechanic. This is a gem, people. Mechanics like Edgar are simply impossible to come by. Edgar even drove my car from Oakland to Florida where I relocated. Not a problem at all with that journey. This says a lot about these guys.
Definitely the place to bring your ride.

Responsive and got the work done in the time frame specified. $ 200 for a fluid + pan and filter change on a Jaguar XK8 can’t be beat! They’re also very knowledgeable about ZF transmission which you find in a lot of German cars and my jag.
Highly recommended.

We own a homemade hybrid — it’s a Toyota pickup truck that the previous owner installed a Volkswagen turbo diesel engine in for fuel efficiency. Most of the time we’re amazed that a 28 year old pickup can get 45mpg. When it has problems, I’m reminded that we bought it from a drunken tinkerer who lived in the woods outside of Sebastopol.
When the clutch started making bad noises, the first couple repair shops we talked to didn’t want anything to do with our vehicle because of the conversion.
Edgar wasn’t deterred by the Toyota/​Volkswagen mashup that was going on under the hood. He rebuilt the manual transmission and it works great. And they do a lot more than just fix transmissions! As some other bizarre issues with the truck came up (such as the weird wiring that made our radiator fan turn on in the middle of the night when it rained, and draining the battery), Edgar quickly diagnosed the problems and fixed them for an extremely reasonable price, usually within 1 business day.
My partner and I both rely on our truck for work, and we aren’t mechanically inclined with cars. So having a reliable and trustworthy mechanic for our homemade hybrid is invaluable. 100% recommended.

We were told that the jerking & acceleration that we were experiencing on our transmission on our 2002 Chrysler Sebring. The mechanic we usually go to said it would be about $ 3,000.00 and up to correct the problem.
I immediately went on Unilocal and saw the ‘5 Stars’ next to ER Transmissions, read the reviews about Edgar, and how cool he was and how he’d saved people from spending thousands of dollars that weren’t necessary.
We immediately made an appointment, Edgar kept the car, and said he’d found the problem, and my husband picked up the car. The cost was $ 550.00 for him looking at it, changing some parts/​sensors in the transmission and, taking the car for a test drive.
Unfortunately, when he was driving back to Oakland from Concord, the car started doing the same thing again. He called Edgar, was told to bring it back, but my husband told Edgar that the problem started on the freeways, after about 25 minutes-​when the car was heated up. He then drove the car for 25 minutes before bringing it in for Edgar to look at. Edgar immediately took the Sebring out, and the jerking and acceleration started for him, so he could see exactly what was going on… He then said «I don’t think it’s the transmission, it’s a module». He kept the car for a few days, on a ‘scope’ and sure enough, it WAS a module, NOT the transmission.
He replaced the module, and when my husband went in to get the car, he asked Edgar: «How much do I owe you ?» and Edgar said: «Nothing».
I can’t tell you how great Edgar is, and how we are sooo happy that we checked Unilocal and saw his reviews ~ he is awesome, saved us $ 2500.00+ ~~ and we HIGHLY recommend him !!!
Terry & Judy Bean
Oakland, ca.

Being a woman, I am very aware that some mechanics will take advantage of my gender when fixing a car. So when the alternator went out on my 2001 Ford Explorer, I called several auto shops first to get an estimate to figure out how much it would cost. As expected, the Ford dealership was very expensive and some auto shops were just as expensive or on the other spectrum very low. I stayed away from the low estimates because typically that is to lure the customer in and then the final bill is a lot higher.
When I called ER Transmissions, the esitmate was in the middle. Since the shop was fairly closed to my house, I decided to go with them and I’m glad I did.
The owner, Edgar, greeted me right away and explained to me what was going to be done. I decided to go to the near by Starbucks to wait and work. I eventually returned to the shop and he told me the results of the diagnostic test and that a part will be needed. I decided to go home and take a cab. However, I didn’t have cash on me and Edgar offered to loan me the money which was appreciated.
When I arrived the next day, I found out the wrong part was delivered so it wasn’t until the next day until I could get my car back. Edgar immediately offered to take me home and pick me up when the car was done. By the end of the day, I had my car fixed and for just a little above what was quoted to me over the phone (I needed a timing belt as well). My car is running wonderful.
Overall, I recommend ER Transmissions for their great work. But as a woman I highly recommend this shop for the honesty and will be my go to place whenever I need car work done. Great place!

The worst service ever. 2 weeks ago, my father was referred to Edgar by our family mechanic. We were told he had the best service. Edgar asked us to bring the car in on a Monday saying he would have the transmission replaced by Wednesday at the latest. Not only did he NOT call to tell us he was keeping the car for a week, he had my father drive to his shop everyday after Wednesday only to be told it wasn’t ready & to wait one more day. What a load of crap. After the car is finally given back, come to find out there is ANOTHER problem with the replacement transmission a week later. We took the car back again this past Monday. He said it would be ready today, Tuesday. He called & said he was test driving the car & would call us & tell us when it was ready for pick up at 5pm. An hour and a half went by with no call & no response when we called. Eventually we drive by to find his shop was closed for the day. Terrible terrible service. You will never catch me or my father going to this terrible mechanic again.

I was in trouble with the worst luck.
Both my truck and car was down on the same day with no way to get to work. The truck was suffering from bad smog repairs from another shop and the car had a overheating that another shop just could not fix and blew a head gasket on the way to work.
I took first the truck… and then the car.
Edgar sprung into action and did his best to get the truck rolling again so I can get to work. He replaced the alternator, fixed the exhaust manifold leak, corrected the ignition and timing settings, made sure there were no more oil leaks, and even fixed the hood cable. The truck was ready the next day. All done for a very reasonable charge.
I am pleased, and I really appreciate the work on the truck. Thanks Edgar!
He is still working on the car. Will provide update later.

You can tell that the shop is associated with XYZ Motors near the Mercedes dealership on Broadway. They’re great too. Excellent customer service as both places. I will update the situation in the office, though. There is no wifi or free coffee pod coffees in the office as previously stated in a review. Starbucks and the Korean grocery stores are a walk away and would be a great way to bide your time while they prep your car and finish the work. Great pricing and felt like it was all on the up and up.

A transmission problem with my Jeep was fixed by Edgar at ER Transmissions today and I am really happy with the way he explained what they did, and their very fair price.
I was in the Bay Area for the weekend, but something happened to my car and it would not shift from first gear. I took it in to ER Transmissions on the following Monday morning. Edgar said they were busy, but could look at it for me. It took a bit longer than they originally expected, but I could see that they had cars up on all of the hoists with parts missing, so I think I was lucky they made time for me at all. Edgar showed me the damaged part, then offered a cheaper second hand replacement (I was thrilled at this offer, as it was only a basic electrical sensor, and it would have taken time for a new part to be delivered). When they put the new sensor in the car was running perfectly again. I recommend ER Transmissions.

If anyone needs a car repair, I would DEFINITELY recommend going to Edger at ER Transmissions! I happen to live on the corner of Broadway and 24^th and so I wandered in one day after my transmission wore out, expecting the same old shadiness from car repair shops, but alas! I was SO happy to have been met by Edger. He is extremely helpful, extremely trustworthy and gives great deals! In fact all of the people who work there are very nice, friendly, and trustworthy. I got my car back in record time! After my first experience at ER I got into a bad car accident where my axle broke and my tire popped. Again, my car was repaired within a week and is running perfectly now! I don’t normally write reviews for anything, nor do I think most of them are particularly trustworthy because who knows where they really come from, but I felt a need to say something about ER. It really is an amazing repair place for any car repair really, but specifically for transmission repairs. I would recommend it to all of my friends and family no doubt and no questions asked! Thanks ER! :D

ER transmissions is by far the best experience I have ever had in 30+ years of car repairs! Edgar is honest, fair, and just extremely nice. He actually CARES! He helped me fix a car that nobody else even wanted to diagnose. Everyone just said «it will cost a couple thousand» «get another car». Not Edgar, he asked what my problems were exactly and after a few small seals, a couple solenoids, and a $ 350 bill, my car runs like new and now I have recommended him to several people and ALL are happy!!! Auto repair in this fashion is NOBLE!

Edgar at ER is just the nicest guy you could hope to meet. And he responds right away. My transmission went out one night at 11, I had my car towed to ER, and left a message with them, and within 10 minutes, Edgar called me back!
A few months ago, he put in a new engine. (I called around and he had the best price, and he was nice to boot — they even wash your car before you get it back!).
Thanks, Edgar!

My car was having transmission problems, so I took it to the local Mercedes dealership. They quoted me $ 7400 to replace the «unrepairable» transmission. I called a friend of mine who is in the car business, and he gave me Edgars phone number of ER Transmissions. He said that he heard a lot of good things about this place. After a diagnostic test, Edgar explained to me that while replacing the transmission is always better, it was, in fact, repairable. I opted for the repair. 3 days later, I get a call from Edgar saying that that my car was ready for pickup. Total cost? $ 1500! I saved over $ 5900 taking my car to ER. Most important was Edgar’s integrity. He did everything he said he would. I would absolutely recommend ER to anyone who needs transmission repair. Thanks Edgar, your awesome!

I went to ER because my car had only been shifting in 2 gears for months. I had put off the repair because I figured it would be thousands of dollars for a new transmission and the car isn’t worth all that much. I was basically ready to completely scrap the thing.
I finally went in for a free estimate. Edgar said that it would be between $ 300 and $ 1500 dollars. So here’s what happens next:
1:00 pm — Drop off car.
2:15 pm — Get a call from Edgar saying that he’ll have to investigate further for an accurate estimate. I tell him to go ahead if the repair is cheap.
2:30 Go to a bar to steel myself for bad news.
8:38 am (next morning) — Get a call from Edgar. Car is repaired. Charge is $ 375 dollars. He informs me I can come and pick it up. I am pretty sure that I am dreaming.
I went and picked up my car. He gave me the parts that he took out. I think it even smelled better when I picked it up. You’ve got to be kidding me. Any other shop can suck Edgar’s sack. The only thing about this shop is YOU HAVE TO CALL BEFORE YOU GO DOWN THERE. Nobody except Edgar speaks a word of English.

I was so terrified to have my transmission fixed that I drove for months with my car running badly. I should have never waited, Edgar is awesome! He gave me a fair estimate and stuck to it even when it required a lot more work than he had predicted. I really appreciated how he took the time to show me the old parts and explain what went wrong. He also went out of his way calling dealerships to try to get the repairs covered under recall. My car now drives like it is brand new, thanks Edgar!

ER transmissions has wonderful customer service, fast turnaround time and Edgar takes into account our price limitations. He communicates well and promptly any changes if needed in the estimate. The new location is very central, convenient, modern and clean. ER transmissions is excellent service with a smile!