Express Auto Clinic

Excellent service and prices. I have never had such quick service. Just honest hard working nice people. This is where I am going from now on.

I have been bringing my cars here since 2000. Don & his wife have always been professional & kind to me. They have also raised a Family during these years. I have recommended this shop to many friends & acquaintances. Basically Don has literally saved my life on several occasions. Most recently he dropped a new engine in my Cadillac Seville. The car had always had electrical issues & Don ended up loaning me his own car. I have been completely happy with my ‘new’ Izuzu Trooper & Don keeps it in excellent running order. How many mechanics do you know who would loan, then trade you their car when your’s becomes irreparable? That’s just one example. If there were space, I could give you many more. A couple of hints = 1).Take your car in early before they open at 8. This gives them plenty of time to diagnose & repair your car quickly. 2). Refrain from taking your car in on Thursday or Friday before a busy 3 or 4 day weekend. This is their peak repair time & it adds more stress on them & you to try & squeeze you into the ‘Que.’ 3). Save major repairs for Summer, when folks are on vacation & their business is slowest. You’ll get faster service & there won’t be any ‘turnover’ pressure. Lastly, the gas station next door is owned by others. They can place alot of unpleasantness on the auto shop for limited parking space, congestion,& other things. When you get a call that your car is ready for pick up. Please show up promptly. This makes it easier on everybody. I will leave my contact info in case anyone wants additional details. Thanks Nguyen’s & Family & Happy New Year! As ever, Alan (
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I was really excited to find this place since my tire was experiencing a slow leak. They were very accommodating and fixed the leak with a plug for $ 20 right before closing. They said that my tires were all the wrong pressure and so they fixed it. They said that the light will go off and it never did.
I checked the tires and they filled it to 45 PSI and my tires are supposed to be ³⁰⁄₃₂ PSI. After I deflated my tires the light went off.

Moved here from Chicago and had a difficult time finding a good reliable neighborhood mechanic. Don and his crew were recommended to me and I couldn’t be happier. These guys do quality work-​Fast! Check it out for yourself!

Went in for a smog check after another place informed me that their machine was broken. I was in and out pretty quick. I was given a price and that’s how much I paid. :-)

I have been coming here for years. Don is an honest and fair mechanic. Great place today routine maintenance and a close walk to Piedmont Ave. while you wait. My cars have stayed in great condition because of Don and his team!

Very reasonable. Do not try to convince you to do unnecessary work. Nice and reliable.

I waited in the waiting area for about 35 minutes for them to tell me their smog machine is down. The guy had an attitude when he talked to me and seemed like he didn’t wanna help me out. Horrible customer service

In and out for my smog test in less than 25 minutes without and appointment. ‘Nuff said.

I’ve been going her for a little over a year now for various automotive needs (smog check, replace water pump, recharge AC, etc.). They provide fast and effective service at a surprisingly low price. I’ve never had to make an appointment and have been in and out in under 30 minutes each time. 12 minutes being the fastest time (smog check).
I will continue to happily service my car here.

I don’t usually bother writing reviews unless my experience was really awesome or really awful. In this particular case, I noticed this place had good reviews so I decided to try it. My car wouldn’t start and I know nothing about cars so I had it towed to Express Auto Clinic. I was helped right away and did not have to wait long before the technician told me my battery was dead and needed to be replaced. He was very nice, didn’t even charge me for the diagnostics (not to say that will happen every time someone comes in, but it was very generous and I appreciated it), changed my battery, and even changed my dead tail light (which wasn’t even the reason why I came in). I appreciated the great service and how he noticed my tail light was out and took it upon himself to ask me if he wanted me to change that too. I happened to have an extra bulb on me so that was also free. I was there for less than half an hour!
I personally handle all Customer Relations for the Regional Office of a National Corporation and know good service when I see it. I didn’t have any cash to tip, but I hope by publicly acknowledging how grateful I am, that will incite people with car troubles to consider this place. It’s super nondescript and easy to miss, but don’t let that fool you! I should also mention that as someone who knows nothing about cars, I get great anxiety about going to repair shops because I can never tell if they are going to take advantage of my ignorance and crazy overcharge me or make me feel I need services I do not actually need. Thanks for being neighborly and taking care of my car needs with efficiency, kindness, and fairness! :) P. S. I can’t remember what I actually paid, but I remember thinking it was completely reasonable. Yay!

Don’t bother with this place. I had called and made an appointment for 2:30 pm for a simple oil change. I arrived promptly at 2:30 and was told to bring my truck back in 45 minutes to an hour as someone just pulled in without an appointment. What’s the point of making an appointment for service if you’re not going to honor it?
The time prior to this visit they had changed my oil promptly, but I had to return 2 days later as they mis threaded the oil plug and almost half the oil ended up on the floor of my garage.
This was their chance at redemption, but obviously they failed.
My advice is to take your vehicle somewhere else.

I went in for a smog check during my lunchtime. I’ve been here before for an oil change and it was pleasant and quick, however, it wasn’t this time around. The gentleman who helped me was INITIALLY helpful.
Here’s the story: I walked in to him having a conversation with another gentleman (I’m guessing a regular customer) in Vietnamese. I stood there for a few minutes waiting for him to acknowledge me… but they just kept talking and talking. The other gentleman finally left and I finally went up to the counter to ask for a smog check. I gave him my keys and he drove the car into the lot and proceeded to look under the hood. He couldn’t find a VIN# anywhere on my car and I told him I purchased it like that and it’s never been a problem anywhere. I had my insurance card to prove to him the VIN#. He told me he would keep looking.
At this point, two more customers show up and he totally threw me on the back burner. Leaving me sitting in the lobby, looking at him help the other customers first (pulling their cars in, changing their oil, charging their cards etc.). I asked him if he found the VIN#, he said he’s still looking. He proceeded on to helping the other customers again. After a little bit of time… I got fed up and asked him again, if he was able to do the smog check or not, if not, I was going to leave and he said he can. He then finally got to it. After he finished, he moved my car out of the lot. He then went again to helping other customers. He came back into the lobby to charge another customer’s card and I asked him how much the smog was so I could pay and leave. He told me the amount and told me to wait a few minutes. My car was literally done and parked in front, waiting for me to drive it away. After about 7 minutes, he finally charged my card and asked me if I was Filipino (no idea why?). I told him I was Mien and he quickly gave me a mug face and didn’t even say thank you or goodbye. I just left.
My lunchtime is an hour long. Smog checks usually take less than 15 minutes. I was there for 53 minutes, causing me to show up back to work late. I’m not sure if he thought he was the master of multi-​tasking, helping 3 customers at once and pushing me aside like my smog check wasn’t too important. I’m not planning to come back here (even though I live across the street).

I came here today to get my whip checked out. it was $ 50 and I was in and out the door in about 15 minutes. I have nothing but good things to say about these people and I will probably continue to go there as a lifelong customer. I’ll probably take my overheating p.o.s. Honda there too.
They was very professional and you felt like they really wanted to take care of your car.

Don is just the best. He’s been my mechanic for at least a decade. I would never go anywhere else. He explains things thoroughly. Tries to get the best deals possible on repairs. He has an awesome dry sense of humor. I actually usually have fun when I come to Express Auto Clinic. How many folks can say that about their mechanin? You should definitely stop by:-)

Highly recommended! My timing belt broke and i originally took it to kenn betts autoshop who priced the repair at 650 min after a 125 diagnosing fee… when I called auto express clinic they told me it would cost 400 max for the repair no additional fees. So i took my car here and they were true to their word! I was Also three days late picking up my car and they did not charge a holding fee! Call this place before getting your car repaired at another shop!

Fast, honest and quality work. Everything you want from an auto repair shop!

This place is great. Always super fast, and very honest. They used to help my parents (older couple) with their windshield wipers and random stuff. Always super polite and patient with my parents, and always gave them a fair price, or helped them for free. I always appreciated that they took care of my parents. My parents do not live in the area anymore, but I need to remember to come here for all car needs.
They helped me replace my front head light bulb last year. I bought the bulb and brought it to them and they replaced it for me for $ 10. And it was super quick. It’s the side of my car where you have to take the battery out to replace the headlight, so it always took me a million hours to do myself. It was way worth it to come here, spend $ 10, and have it finished in 10 minutes.
Today, I noticed a small puddle under my car and brought it over. I had an oil change somewhere else last week so I was afraid it was related. Tried to call the oil change place twice and the phone just rang. I brought my car here just to make sure it wasn’t something dangerous, and to see if it was related to the oil change so I could yell at the oil change people. I pulled my car up, and I was helped immediately. They jacked up my car and told me it wasn’t the oil change. And double checked the oil filter, etc. They said the oil change was fine, but the puddle might be from my power steering hose, which i actually already knew from being told that a few years ago. And they were very honest and said it wasn’t dangerous to have a small power steering fluid hose leak. I just have to be good about checking power steering fluid levels.
I am putting this review here as a reminder to myself too, to go here for all of my car stuff in the future!

1. Express Auto Clinic’s price on the brake job was 40% less than Stauder’s said it would be.
2. Don, the owner and head mechanic was honest enough to say that only the fronts needed to be done.
3. He drove me the 7 minutes bacx to my house and picked me up.
4, The job was completed in just three hours, and he used high-​quality Japanese brake pads — I looked them up on the Net. Top-​notch.
5. When completing the job — which was only to include the front brakes – he noticed a squeak from the back brakes. He fixed it at no charge. He also adjusted the hand brakes and rotated my tires at no charge.
6. The brakes work perfectly.
If that’s not worth 5 stars, I don’t know what is.

My Toyota Yaris needed the water pump replaced and a new driving belt. Trying to avoid the dealership, since they did quote me $ 550 to fix the issue, I tried shopping around though it was a little bit of a challenge since some places were closed for the week due to the new year.
Luckily, Express Auto Clinic was open, though not on new years day, I was able to bring my Yar Yar in at about 10am the day after and it was ready to be picked up at 1:45pm. The guy that worked on my car was nice and I was charged less than half of what Toyota was going to charge. I may have to bring in my car again to have the belt tighten, but otherwise, she runs good.