Five Or Free Electrical Solutions

Amazing support and follow-​up from Gilbert, Tomas and the whole crew. So professional and helpful. They even came back to resolve an issue that was totally NOT their fault. Thank you guys and Merry Christmas!

I hired Five or Free to install a new circuit for an oven in a residence that had recently been remodeled and couldn’t be happier with the entire transaction. The general contractor’s electrician had installed the wrong voltage and since I was planning to move into the house that same week I needed a new line from my electrical panel to the kitchen along with a new outlet and breaker and needed it done right away. I called and let Alexis know what I needed and he said he’d try to get me a cost estimate that day. He called back after checking with one of his co-​workers and said someone would be out to the house later that day. The gentleman who came, called me in advance to let me know when he would be arriving, gave me a quote in writing, and let me know they could complete the job the next day. I said yes, so we signed some paperwork giving him the authorization. The next day the same two gentlemen came to the house, once again calling ahead to let me know they were on their way. They showed up on time and completed the job in the timeframe they estimated. I paid the price we agreed on and I had my new oven working just as I had hoped. Problem solved.
This was a fairly straightforward job but I wouldn’t hesitate to hire this company again for a larger or more complex project. They appeared competent, acted very professionally, communicated clearly what they intended to do, and then they actually followed through on all of their promises. They clearly care about customer service and understand that creating happy customers is key to their own success. I definitely recommend this company highly.

Gilbert and Alexis installed a circuit for us on very short notice and did an outstanding job. They were able to come out the day after I called them and got the job done in the timeframe they stated and at the price they quoted us. Friendly and professional service. Definitely recommend.

First let me tell you about the professionalism of the service technician. I am a mother all about promptness and efficiency. They were very responsive, & got back to my husband and I straightaway. As a good homeowner, I got several quotes to install a 220V & a 110V line. Not only were they the best price. The technician was a journeyman aka very experienced, and had tons of experience installing lines for E-​Cars. He even called me the other day to check on the service and make sure everything was working properly. He was very cognoscente of the fact that I had a newborn and was so quiet and conscious of being neat. I could have asked for a better experience. OH BTW their bid was lower by $ 100. Total job cost ~$ 400+tip. My highest bid was $ 850, and that man wasn’t even licensed/​bonded.
Additionally they offered me a 7 & 17 year warranty on material & service. I couldn’t have asked for a better experience. Knowledgeable about their trade, timely, professional, neat, and warm-​spirited. They perfect experience. I’ll be calling them soon to tackle more larger electrical jobs.
Regards,
A new E-​Car owner.