Grand ARCO ampm

Last time i was there, there was shooting cross st! Plus the workers are mot helpful at all and there is always homeless people just outside the door!
Not safe

Never go there please. People who work there they r so mean. They don’t know how to treat costumer.

I usually go to the gas station to get my gas wash my car and get my coffee before work. Today after work I need to get gas and the line was really long as I walked in. I had to use the restroom so I asked one of the gentleman for the key he pointed to the front register and told me the key was behind the register. There was a lady (didn’t catch her name had a short afro) working behind the register I asked her for the keys she looked at me and with the most ghetto tone said” is you gonna buy something” i explained to the lady that I was going to purchase something but the line was really long and at this time I really just wanted to use the restroom prior to my purchase. she walked away from the counter and she went into the bathroom herself I asked to speak to the manager and the manager on duty is name was Wayne he looked at me zero empathy and told me she was just doing her job. I explain to Wayne that that wasn’t the reason why I was angry I understand she was doing her job it was the way that he said it. it’s not about what you say it’s about how you say it I’ve known this since I was a child. I decided not to get my gas from this company and I will never go to the gas station again do not go here it is ghetto with the employees and customers. Morning staff is definitely more professional!

AVOID!
Can’t pay with your credit card and charge you to use your debit card. Really? I would avoid, in addition, the older black male cashier asked was I a secretary… I don’t even think they still use that term in job descriptions. I wasn’t dress like a secretary… anyway I wouldn’t recommend, plus the car wash cheated me on my drying time.

Horrible SERVICE! It’s crackheads outside all day all night. The workers there are rude and aren’t trained correctly. The employees always have there friends hanging in there like some type of lounge. They need to replace every single employee there.

I was initially turned off by the reviews so I didn’t try this place for at least a year. I’m pleased to say that I am very happy with the $ 5.99 car wash for my hatchback. Don’t expect your car to be completely dry when you leave but I’m used to drying the car afterwards regardless of where I go. And I’m happy that the water used to rinse the car isn’t dirty (scratches paint) and smelly like other places I’ve gone to for twice the money. Buy 5 get 1 free.

I would not give any star if I don’t have to. I wonder if the owner cares. The corner is little rough, but that does not mean they are bad people, there are people that are having difficult time in their life. I don’t like to judge and like to have compassion and respect for all living being. However, there are also some people that are so nasty, unhappy and contributing nothing to society except creating problems, such as this young girl at the gas station. I lost all sense of compassion and feeling for her. The guy next to her was not helpful neither, he is the same as her. He didn’t care when I told him about the nasty girl.
This morning I went to get gas, and yes, I have lots of quarters and wouldn’t mind get rid of it. My tank was empty and I was litle late for work. Man, that young girl, not sure her nationality but I was told she is Ethiopian? She was super nasty for no reason at all and with a big ATTITUDE. She refused to take my quarters and then say I’m not going to count it; I said fine, I could do it, no problem. She continues the attitude, after I asked her what is problem. Did I do something to her this morning, she became more argumentative and plays power trip… and she doesn’t want to sell gas to me as if the gas station is hers. She was very GHETTO and SUPER NASTY. I left and got gas somewhere on Castro and they were super nice. Honestly, no one needs to deal with this early in the morning. She is obvious, Un-​educated, stuck, unhappy, nowhere to go with her life, not a very bright person. Instead of better herself, she choose to be nasty. I can see where her life is heading for the future. NOWHERE, NOTHING. Why anyone hires someone like that is beyond my comprehension.

Over charged on dry ice and they were hard to understand.
Don’t ever go here!

I live right around the corner from this place and sometimes have no choice but to go here. First of all I have never in my life heard of or seen a gas station that doesn’t take credit cards! Then there is the fact that these idiots actually will close the entire place down for 15 min to an hour for a «shift change» Never heard of that one either! I work in retail and we stagger our employee’s shifts so there is no «shift change» lag, the whole thing happens smoothly with no interruption of service. I guess the managers at this Am/​PM haven’t figured that one out yet. If you want to go there to buy something after about 9pm expect MASSIVE delays! I was there one night with my son to get some things at 10pm and the guy at the window, Wane, refused to do anything but ring-​up gas purchases because the girl that was supposed to relieve him had not showed up yet, went back an hour later, he was still doing the same thing. I’m sorry but people go there to spend money, that money pays their pay checks, refusing to take money for things just cuts into your next pay raise, and could cost you your job at other employers. At around 10pm, give or take an hour or so, they close down the entire inside of the store and one person works a walk up window. If you want something they need to go get it from inside the store. The area is getting to be a lot cleaner and nicer, but this place just ha not adjusted. There are a lot of ignorant people working here too. One day I wanted to try using the cash advancement feature on my credit card, and the girl behind the counter kept insisting that if my credit card has a pin then it has to be a debit card. I guess she has terrible credit and has never had a newer credit card. Bottom line: If you have an option go somewhere else, and just stay away after 9pm. It is not worth it.

gas tank holds 12 gallons. I scratched my head when my fill up cost $ 20 more than usual. Turns out they charged me for 15.6. I took a photo and supported my claim w/​the vehicle info. The manager promised I’d hear from the owner the following day. Still waiting (chirp chirp…). Pump # 9 fyi.
The place is atrocious anyway. I’m submitting a BBB claim. Waste of my time, but this is criminal.

Horrible place you cannot pay with a credit card and it’s going also to complications of the pump do not visit do not waste your time here

For the better part of this year Arco has been running a promotion, buy 4 drinks of any size and the 5^th of any size is free. The punch card clearly states that the promotion ends on 12-​31-​2013. I have saved my cards and went to start redeeming them for my free drinks. This location will not honor the promotion any longer. They are surly about it and their gas prices are much higher than their competition at 33^rd and San Pablo, eight blocks away. I won’t be back.

This is partly a theft warning about Arco at 889 West Grand Ave and partly a general admonition to avoid bank VISA Debit cards at all, if you can. Yesterday, I used my BofA ATM at this gas station. It’s a VISA Debit card (BofA unfortunately no longer apears to issue the more secure old-​style non-​VISA debit cards that can only be used with a PIN) that I ordinarily use only for withdrawing cash from ATMs because these cards, unlike «real» VISA credit cards have no federal consumer protection (I used it for this transaction only because I was very low in gas and this ARCO doesn’t take regular credit cards so I was forced to use my ATM card. As soon as I’d handed over my card to be swiped by the cashier to pay, there arose a distracting mini-​drama (which, in retrospect, had clearly been staged) enacted by a woman in line who shouted demands for immediate service at the counter («My baby’s dedhydrated and overheating in my car out there … She’s very sick!»). This resulted in the cashier having my card for 2+ mins and probably 20+ seconds with my back turned, plenty enough time to write down my card number and security code. This morning I received fraud alert emails from BoA. I went online to find that, beginning at 3:30am, a series of fraudulent online transactions, using my VISA Debit ATM card, had been made on
and MetroPCS totalling over $ 1,600 which has now resulted in my checking account being overdrawn. To deal with this, I had to cancel work this morning and it’s taken me hours (from 8am until now, 2pm) to unravel and begin to reverse the damage done. Unlike with real credit cards where federal law requires immediate reibursement of any disputed charges, my checking account won’t be credited back until BofA («completes our investigation and verifies that these charges are indeed fraudulent»). The last time this happened was 15 years ago with $ 2,000 fraudulently charged to my card with an in-​person transaction in Italy (a country I could prove I’d not visited in the previous 20+ years and could demonstrate with my passport entries that this could not be a transaction that I could have made), BofA took a year to return my money (no interest paid), so I’m not holding my breath on this one.
Moral of this story? Don’t keep a «VISA debit» card in your possession at all if you can avoid it. If you can’t avoid it, use it only in your bank’s ATM machines for cash withdrawals.

AVOID AT ALL COSTS.
As Asa said below, there are sketchy people there. And just like their girlfriend got taken for 70 dollars, I got 11 dollars of gas and was charged for 100. Some crackhead using the pump after I was done overdrew my bank account and ended up costing me around 200 dollars after fees and whatnot. Of course no one is doing anything about that. :)
DO NOT GO. DISGUSTING PLACE. Police should live here. Really.
I’ve also been sexually harassed here. Always fun!
If you are into your money being stolen and crackheads trying to touch you and saying obscene things while you pump gas, this is your gas station. Enjoy!

Would have given this review a 3 star rating except their bathroom was absolutely filthy full of crap. Looked like a friggin porta potty.
I did think it kind of strange that they were more then eager to direct me to the key sitting on the counter attached to foil of all things for the keychain cuz Smokeland… I mean Oakland establishments don’t always let the people use they bathrooom.
Other then them being full of $#!+ its a pretty nice station with 16 pumps and a drive thru carwash… and of course there was some young guy asking everyone for a ‘dollah’.

They ripped of my GF for $ 70, when you hit cancel it doesn’t actually cancel, and the pump will still pump gas on your card, so some crack sold the gas for cash on someone else’s card. Which is why there are so many crack heads here, the pumps don;t turn off easy when your done pumping. So then the crack heads can go and pump more gas on your card. Also they just try and pump your gas for you, so then then can fake shut it off, and then pump more gas on your card as soon as you leave.
Anyway they get to sell more gas cause there customers are getting ripped off.

Recently remodeled. Looks nice (and sterile), like a bathroom.
Decent price but… no credit cards at all? Guess the idea is to force people into the usual Arco ripoff 45 cents debit fee (I’ll be paying cash, and buying less gas as a result, thank you). No latches on the nozzles (to force people to stay docilely at their cars, not noticing the lack of paper towels and squeegees).
Jury’s still out on security. Will the usual sketchy characters begin hanging around, begging for change and offering to pump gas?

Where else can you get charcoal, beer, and gas on a Superbowl Sunday? Three in one one-​stop shopping :)

Currentlly this station is being remodeled. Hopefully it doesn’t become the crackie zombie magnet it once was…
4 stars for remodeling!

ghetto.