Grand Ave 76

Dont come here and use your card, there is a skimmer in the self service machine they charged me 75dollars more

Do not come here for service. I took my vehicle here for a check up since I just moved her from SF and I though it was running ‘stiff’.
They hit me with an estimate for $ 2,700 (struts, brakes, transmission, etc) So I went back to my guy that had been servicing my cars for 15 years in SF– all bunk.
I walked away from him for $ 240 and a ‘perfect vehicle’.
THESE GUYS ARE RIPPING PEOPLE OFF. How do you really think you can get way with this in the age of social media and quicker than light reviews? No idea — but this is what happens. Take heed 76

Courteous, capable mechanic. Filled up my gas tank for free, installed new wiper blades for free, free bottle of fancy water upon pickup. Price was inline with what I found on the internet as appropriate for the job being done in this area. Called me during repairs to let me know what else they found, but was not pushy about anything. My car broke down nearby and they allowed me to leave it there– and started working on it without much delay.

This review is for the auto repair service. I had my tires replaced and oil changed. Next time I went to have my oil changed at my normal place, they told me that whoever had done the oil change last had done something while replacing the plug that would probably mean I’d need to have my oil pan replaced, and that my tires were over-​inflated pretty drastically. So they’d screwed up the 2 things they’d done, and will end up costing me money.

This review is for the auto repair service, which should be negative 5 stars…
Be wary about going here for auto repair. I got a quote for $ 150 to open and repair a door that would not open (plus $ 20 to fix a flat tire.) The door latch lock was frozen, which meant they had to first get the door to open and take the panel off to replace the door latch mechanism. He also informed me that if he could not get it open, there would be no charge.
The manager, Hoang, called later that day. He said that they were having trouble opening the door and would have to charge me double ($ 300) + cost of parts (no quote given for this). I told him that I cannot afford that, to which he replied, how about $ 200? So I reluctantly agreed to paying $ 200 over the phone.
On the following day, I went to go pick up my car and was given a bill for $ 456.25 ($ 300 for opening the door + $ 125 for parts + $ 20 for flat tire fix + $ 11.25 in tax)!!! This was clearly not the price we agreed upon over the phone (the price that was already over the original quote). Since the manager was not present at the time, I had to speak to him over the phone. He asked me what I thought was reasonable and I told him, ‘the original quote.” He also claimed he did not agree to the $ 200 price when we spoke over the phone. He finally gave me a «discount» of $ 50. I ended up having to pay $ 406.25 for a service that should have cost $ 170 + tax.
I went to go talk to the manager in person the next day. He said yesterday that it took the mechanics all day to open the door, which is why he charged twice as much. I asked, «why didn’t you look online to figure out how to open the door, since you didn’t know how?» I told him I found several videos on youtube showing how to open a stuck door, which should have taken about 30 minutes to open. His response was very smug: «I didn’t have time to check the internet.» But they spent all day trying to open the door, then charging me professional specialist prices!!!
On top of all of that, he charged me $ 125 for a used door latch mechanism that could be found online for about $ 50~$ 100 brand new. He also refused to show me the receipt for the used part.
*******Beware. I don’ think this is the first time someone has been duped by Hoang and his mechanics, very fraudulent a total lack of integrity. They should have chalked this up to experience and charged me nothing (if they were professional and possessed integrity), because they learned an invaluable lesson on how to open the door quickly and use readily available resources when they lack the knowledge concomitant with their fees…

Horrible gas station attendant. Tires were low on air and went to ask the attendant to turn on the air. He refused. And demanded that we paid. Rude. Don’t come here if you need air for your tires.

Typical 76 gas station, been coming here for years and no complaints. I’ve only come for the gas, but they have a garage to preform services and evidently zip car parking here too.

I’ve been getting gas here for a couple of years and every time a brake light or something simple goes out they refused to charge me this is a great local service shop. The only challenge is you may need to leave your car for service because they are very busy which is a great sign.

Because I work close by, I had brought my car here for oil changes a few times. The first few times I went in for an oil change they told me I needed to replace or repair some sort of gasket due to a leak which would cost around $ 500 bucks. Once, they had also told me I needed new tires which was not entirely true. I still had a fair amount of life in them. I brought my car to my honest mechanic and tire guy at home. Neither found any such issue. I believe because I did not allow them to do the up-​sell service, they are now not taking my car for an oil change due to loss of profit. Each time I try to take my car in they are too busy. Twice, I called before hand, that morning to see if they could take my car for an oil change and they said they could. When I got there, an hour after calling, they told me oh so sorry we are too busy today to take your car. Try back in a few weeks. This seems too fishy for me. I don’t trust them and I believe they are taking advantage of people’s lack of auto repair knowledge. This is a real shame since this place is really convenient for me.
Too often, I have come across dishonest mechanics. Arm yourselves with a little knowledge about cars or talk to someone who does know about cars. When you find a good and honest mechanic hold onto them like gold because they will save you tons of it!

If you’re desperate for an oil change, this neighborhood gas station can get you serviced pretty quick. Best of all, you can stroll Grand Ave while you wait, which is way more fun than sitting in a waiting room.
Oil changes are an affordable $ 30ish. Last time I took my Honda in, they told me my tires were «no good» and recommended I have them put on new ones ASAP. I was a little skeptical and decided to have my tire guy check them out. Sure enough, they were completely worn down and ready to be replaced, which means — these guys are honest!

I’ve been taking my 2000 Toyota 4Runner here for a few years now and I’m always pleased with the service and repair. Hoang and his crew are great. I’ve always gotten quality work at a reasonable price.

I have been going here for five years. Hoang and his crew repair all my cars, now a Honda Civic, a Honda Pilot, A Mercedes 320slk and a Mazda Miata. I never take them anywhere else. I totally trust him and have never had a bad experience with him.
The guys in the front do sometimes have very limited English and not too good at smiling and being friendly. They are working on that problem i am told.
Five stars on the quality of the repair services.

This is not my regular mechanic, but when my car’s brakes suddenly stopped functioning properly while I was driving (scary!), I pulled right over into this service station. I asked the mechanics if they could take a look, and they said yes, but they would charge me a fee for the estimate. Since they said it would just go to the repair cost, I made the decision to go for it since I wasn’t sure the car was safe to drive elsewhere. An hour later, the mechanic called me to tell me his estimate for repair: $ 1500.00.
Since this is a significant amount of money for me, I decided it would be best to have the car towed to my regular mechanic to get a second opinion even if it wasn’t convenient. This seems pretty routine to me.
When I went back to Grand Ave 76, I asked to pay for the estimate and let them know I was taking the car elsewhere. The mechanic was not happy about this. Before he would finish writing up the estimate, let me pay, and give me my keys, he said I had to call my regular mechanic and find out what his estimate was, and then he would match the price.
Of course, this set off my little lady alarm bells. If it was an honest price to begin with, why was it suddenly flexible? I decided to «just get outta there!» as they say on Portlandia. I called my regular mechanic to let him know I’d be having the car towed over. I went back into the shop and told the Grand Ave 76 mechanic that I wanted to pay for the estimate and go. He kept stalling and asking me questions about what my mechanic said, and where he was located, and why I had to go there? He said if I wanted to go to a mechanic across town, I should go to his brother’s shop. This was all so super shady and condescending. I felt like he was just holding my car hostage until I consented to let them fix it.
I told him to just please give me the estimate and let me pay for it, so I could go. He finally wrote down the «estimate» which was just dollar costs for the whole repair, no breakdown for parts and labor, no real explanation of what was wrong, and a note that said I «refused service.» Sure as to heck I did!
And, FYI, the final repair from my regular mechanic came in under $ 600. Fair warning, if your car can still steer, steer clear of here.

The mechanics seem to do a pretty decent job as far as mechanics go. I’ve been to many in my years and although this is just a shop attached to a gas station I think they deserve credit for being straightforward and using genuine parts. They might be tricking me but so far so good and I’d give the place 4 – 5 stars if it were just the mechanics and the convenience factor. I’m going here again soon and will update my review based on how that goes.
The guy selling the gas makes you wish to never go there again. Really, you have to wait around for the privilege of giving him money.

This review is for the guys in the shop. I agree that the man behind the counter is typically not super friendly but I find some of these reviews a little over the top. Before you judge him, think about it. He’s probably in his 70s and works at least 6 days a week. Also he’s Vietnamese not Chinese and doesn’t speak a ton of English and has to deal with hurried a’holes all day long. I don’t think you’d be all Roses and Sunshine if you had to sit in that booth all day, so cut the guy some slack. It’s not his job to be nice to you, he just takes the gas orders.
I have been taking my car to Huong and the guys in the shop for the last 5 years. They are busy and I always call to see if they have time before I bring it in. I have never been overcharged and they often give me a free tank of gas if I get a major service done. They have done all my oil changes, brakes and routers and alignment. My car always feels better when they’re done and if I have questions they’re really good about breaking it down. They’ve never offered me a service I didn’t need and if I say I can’t afford it they tell me how much time I have before the part must be replaced. I like them. They do a good job and if I smile they smile back. :)

What an angry Asian guy running this gas station. I can hardly understand his English and he is always pissed off and not helpful at all. What is your problem dude?

I go here often… twice now the man has not been there, once he ignored me while i could see him peeing in the bathroom through the door.
If you’d like a free peep show while you wait 30 minutes to pay for your gas this is the place for you! Apparently they don’t like cash there.

I have trusted my 91 Toyota MR2 to these guys for ten years!
I have never had a bad experience with Hoang and the service staff at Grand Ave 76. The older men that work in the office are not the most friendly but no doubt that is all due to the language and cultural barrier. My car runs like a top and when it doesn’t I take it to Hoang and he gets it back on the road with a quickness. PS I have had this car for 20 years and I owe the last ten to Hoang.

If you need to have your car detailed go here and see Safee. Get the $ 49.99 special and your car will shine inside and out. Great service done the way it should be.

I would give zero star if I could, this place is totally sucks and dishonest!
I got the oil changed there recently, the services was typically slow.
After three months when I need my oil change again, I went somewhere else and I was told they couldn’t get my oil change done duo to the oil filter couldn’t get it off, because the previous place which is the grand ave 76 didn’t put the oil filter right or tight it too much. Now i have to pay extra for special tool to bust it off.
My first one star on Unilocal