Oakland Oral & Maxillofacial Surgery

Did this guy just disappear with my ex rays half way through my treatment? Still can’t believe it.

I was referred to Dr. Ng by my dentist. I needed to have an extraction, a bone graft in the hole, and two screws implanted into my jaw for later crowns. I was scared, of course. Dr. Ng’s office staff called me twice before my appointment to make sure that I understood the costs and my insurance plan. I thought that was excellent!
On the day of the appointment, I filled out the paperwork, had a surround-​type of x-​ray, and watched a video about implants to be sure I was fully informed. I had other choices but this seems like the best way to go for the long term result. Dr. Ng was very friendly, professional, thorough, and gave me plenty of opportunities to ask questions. He showed me the x-​ray and went over what he saw with me. I really like him and his entire staff! I believe I am in good hands there.
Yesterday I had the procedure done. It was an ordeal – how could it not be? But I am strong and courageous, and I knew if I just stay open to the experience and breathe, it would soon be over. All through the procedure, Dr. Ng and his young assistant worked as equals. She played an important role as well and was very professional and confident. I was very impressed. He kept saying, «Excellent,» and «Perfect!» which gave me more confidence.
Dr. Ng gave me prescriptions for ibuprofen, a painkiller, and an antibiotic. They gave me a bottle of medicated mouth rinse to use twice a day. They gave me a fully detailed bill for my health savings account, and an appointment for a checkup in a week.
Dr. Ng called me at home at 8 pm to make sure I’m alright. I live alone. I was very impressed with that, too! He told me to take the pain meds NOW! I had been holding off thinking I might not need any. He told me that I would be quite swollen in the morning. The swelling is not as bad as I thought it might be. I did use ice packs a couple of times after I got home.
Overall, I think Dr. Ng’s service is excellent! I am most happy that I was sent there.

Had all three of my children’s wisdom teeth removed here. Absolutely great. No complications with any of them.

I can truly recommend this surgeon and office team.
Answered all questions in an informative, clear fashion; accommodated certain anesthesia request (due to some meds intolerance) etc etc etc.
Very trustworthy and experienced doctor, in my experience.
(there were some complications, but none due to his action, i suppose rather my peculiar bone-​structure etc).
I really felt he knew what he was doing —
UPDATE about a June 2013 ‘event’:
I had to have another extraction, somewhat of an emergency — and asked for an appointment and received one.
within a few hours I received a call back from reception, and was told that they have to cancel the appointment. — No reason given… except: «We are not the right ones providing the service you need» — Uhhh?
not even sure if it’s legal for a medical office to refuse service.
Needless to say — would never go back nor recommend it now.
Never had a doctor refuse service. ever. anywhere.
most peculiar.

Came here to extract 2 badly infected lower molars and a bone graft.
Upon entering, I was greeted by nice receptionist and asked if I wanted something to drink while waiting. Less than 5 minutes of waiting, Dr. Ng comes out and greets me as well and leads me to an open patient room where he went through the procedures thoroughly.
The dental assistant who came in and prepped me made sure I was comfortable and even handed me an Ipod with some headphones to take my mind off of things. She asks whether I’m allergic to any medications, «I am not» I said and she hands me a small cup of pills and I down them. From there Dr. Ng Takes over and placed some topical novacane on my gums to prep for the injections, which stung a little but not too bad since there was some numbness from the novacane already.
An hour and a half later, 2 teeth extracted and bone graft in place. I was awake during the entire procedure and it went as smooth as I could tell. He gave me updates as he went along (i.e. molars are out now, cleaning the infected areas, bone grafts going in) This was calming and helpful cause it’s scary when you can’t see what they’re actually doing. After all that He writes me a few prescriptions and I’m out the door.
The next day, the bleeding has stopped and I had minimal swelling and virtually no pain! In fact I only took 2 ibuprofen when I got home from the surgery and never needed the vicodin. All in all, I am amazed that I was able to eat the next day albeit soft foods but I was still able to eat! All I got to say is If you got some teeth you gotta pull, GO TO DR. NG!!!

My orthodontist referred me to see Dr. Ng here and I swear I annoyed the receptionist like no other as I called multiple times trying to schedule an appointment, provide insurance information, and in the end having to reschedule my appointment. The same receptionist took all my calls and was patient – not at all annoyed that I probably bombed their phone line that one day.
The appointment itself was better than I expected. Walked in, they identified me immediately and had me fill out four pages of paperwork. Then a VERY brief consultation with Dr. Ng in which he was very thorough, telling me about the procedure, any concerns and possible side effects, and always asked if I had any questions. I thought I was just going to get my bottom third molars out (per my orthodontist), but Dr. Ng recommended to get all four out so we went ahead with that.
They let me listen to music with my own ipod and the whole process didn’t take more than half an hour. No pain other than some stinging from the shots used to numb me. And I came home feeling pretty good though I was all drugged up. Dr. Ng was even nice enough to call me later that day to make sure everything was okay and that there were no weird side effects. Came back after a week for a check up appointment and I was in and out of there in less than five minutes, no lie. No infection, no problems, nothing whatsoever.
I recommended my brother see Dr. Ng to have his wisdom teeth extracted as well and my brother had it much easier than I did. Shows Dr. Ng knows what he’s doing.

Dr. Ng is an excellent oral surgeon. I was thoroughly informed of all potential complications, all of my many questions were answered with detail and good humor. I scheduled a consultation but then decided to pull my teeth right then and there. I paid extra for the laughing gas but it was useless; I didn’t pass out or get buzzed. So I can tell you, honestly, the local anesthetic option was not traumatizing and you will be fine if you are alert throughout the procedure. I didn’t eat or drink prior and didn’t have even a touch of nausea. Hopefully I will never have to see Dr. Ng again, but that has nothing to do with his skill as a surgeon :)

Update on visit, Wednesday 1÷7÷09: I had my 4 wisdom teeth, plus 2 bicuspids on the bottom taken out. I’ll try to be as specific as I can.
You’re not supposed to eat anything past midnight the night before having teeth extracted. I was given some sort of pills and I had to take 1 pill 1 hour prior to the surgery, which would make me sort of sleepy and relax me. I took the pill, arrived at their office and was the same as before. A nervous wreck. I was advised to take another pill, which I did. I was numbed via injections in several places on my gums. I was given 4 antibiotics and 2 motrin prior to the surgery. I was placed on laughing gas. Halfway through the surgery I start feeling nauseated and very sick to my stomach. They took everything out of my mouth and held me up. but since I had nothing after midnight the night before I was just dry-​heaving. The Dr. did his thing, he was very encouraging. Everything was over and done with and I was given prescriptions for antibiotics and pain medications, and a rinsing solution.
To make a long story short, the antibiotics they prescribed were ones that I am allergic to. When I called the office the receptionist claimed I never filled out on their forms that I was allergic to that medication when I was. She said «you know what’s funny? We gave you 4 antibiotics of that kind you’re allergic to prior to the surgery and you seemed to be ok» I told her I was so sick during the surgery they had to take everything out of my mouth and I was just dry heaving. That antibiotic makes me sick and/​or I break out in a rash.
I had to wait for them to send another prescription to the pharmacy…
The whole experience was a put off. While Dr. Ng was very nice and professional, his staff surely wasn’t and what if I had been DEATHLY allergic to that antibiotic? I could have died and the receptionist did not even apologize, she just said that I never filled out their forms. I always fill out all of my forms and state what I’m allergic to, come on now.
His receptionist has a smart mouth on her and from day 1, she is so fake nice it’s so obvious!
I spoke to my ortho regarding this experience.

I went to see Dr. Ng to get my wisdom teeth pulled and let me tell you, I waited over 3 months to finally get them removed. I hate the dentist like everyone else, but not only was Dr. Ng polite and considerate, he didn’t try to rush me through anything and took time to calm me down and made sure I knew everything he was going to do. I was only swollen for a couple hours after and couldn’t be happier with my experiance here.

I had Dr. Ng to get an infected cracked lower molar extracted back in November. Not a problem. Clean, slightly older looking rooms, and very bare bones, but who cares about that stuff?! Ya gotta get some unpleasant work done? I want polite, respectful, talented and prompt attention.
Got it done, and it healed up great. He even checked up on it for me when I was concerned about possible infection several days later-​no charge (and no, it just still tasted heck of nasty from the previous infection, but wasn’t getting dry socket).
Turns out my sister-​in-​law has great reviews of Dr. Ng as well. He worked with her mom in getting all of mom’s teeth removed for dentures. Hurray! I’ll be taking my dad there asap to have the same done. So, Dr. Ng apparently also speaks Cantonese since my sil’s mom doesn’t speak anything else.

I went to see Dr. Ng to get my upper wisdom teeth removed, and he was totally awesome!!!
It was my first time seeing Dr. Ng, so I didn’t know what to expect. He was very thorough in explaining the procedure and what I should expect afterward. During the procedure, he kept me informed as to what he was about to do next and repeatedly assured me that everything was ok and kept me relaxed. Although I haven’t seen a lot of oral surgeon, I could tell he is very experienced in what he does. Highly recommend him to anyone who need their wisdom teeth removed.
Also, his office is 2 min walk from 19^th St. Bart, very easy to get to.