Park ‘N Fly

I’ve parked at Park ‘N Fly for many years (my current project has me there almost every week for 2+ years). They are convenient, do a pretty good job, and their Preferred Parker program is great. Only improvement I’d ask for is some more larger Platinum Preferred Parker parking spaces for my full size truck.

Our truck was safe while out of town for 4 days. The airport shuttle to and from the lot was efficient, helpful and friendly. We didn’t have to wait at all.
*CATCH* The prices advertised are very much lower than actual cost. We paid nearly double what was initially quoted because of taxes and fine print.

Very convenient getting to the airport. I also like the service from the employees, very friendly. My problem is leaving when it always seems to take a very long time to pay and get out of the lot. I will continue to use this service, though.

Very fasts and easy. As 1^st time user, I used their valet parking which has the benefit of covered roof. Even during heavy rain, we don’t have to worry about getting wet while moving luggage between the trunk and shuttle bus.
I made the reservation and payment on-​line. After arriving at the parking lot, I just gave my reservation number and hopped onto the bus. Upon my return, my car was already waiting. I gave my ticket to the attendee and drove off. Very fast and easy. I also did not have to wait long for the return shuttle bus.

Smooth first-​time experience. Booked and paid online easily. Easy access just off 880. Parking was quick and easy and the lot felt reasonably secure. Shuttle pick-​up/​drop-​off was SUPER speedy both coming and going. Less than 10 minutes to airport. The drivers and lot attendants were courteous. I do wish I’d known about and been able to consider the carwash options when booking online. I might’ve gone for it, but I was in too much of a hurry when I got to the lot. No big deal.

I’ve used Park N Fly so many times I’ve lost count and they have been consistently great each time. They tell me where to park, the shuttle pulls up within minutes and I get to the airport without an issue.
The shuttle drivers are always friendly and helpful.

I’ve used park n fly for awhile now, its safe, close to the airport, people who work there are happy, and when you leave from park n fly to the airport they always have someone to take you. Here are some minor things that I’d love to see improvement on:
–Valet parking: having the option would be nice
–When you arrive at the airport, the buses seem few, long lines in the middle of the night and the wait is long. Even calling doesn’t always help.
–Car wash is an option, but it’s unclear on how you set that up if you’re doing self park. Having an option to set that up on company website when you prepay would be nice.
–if you have to change your reservation — you call corporate and have to wait a long time on the phone before you get a customer service rep to make the change.
— need a mobile app for proof of purchase in advance. Having to print something out and have it at the end of your trip is unreasonable, these things get lost.

I do not hand out five stars very often. When I read in their instructions that I should arrive fifteen minutes before I wanted to be at the airport I snorted. Yes, I know the lot is no more than five minutes from the airport but I just did not believe this claim and was there half an hour early. Believe it. The shuttle was waiting right where I parked and I was there well within the 15 minutes claimed. The trip back was just as efficient as there is a shuttle every 10 minutes. Flying can be stressful but this service takes out at least some of it.

This was a 5 star experience which was a huge surprise considering these parking deals always add on way too much time onto a trip. Park ‘N Fly had a shuttle waiting for us the second we arrived and the driver even gave us a tip on which rows had available spaces. Dropped us promptly at the airport and when we arrived back home, the stars were seriously aligning because a shuttle was right there the second we walked out of the airport. I went with my boyfriend on this trip and we were in the parking lots when it was light out, but next time I travel alone and at my usual crack of dawn flights, I will 100% use this company.

Incredibly fast and efficient. I booked and paid (via paypal) online prior to my trip. The shuttle arrived next to my car before I’d had to chance to place my sun shield on the dash. They are very close to the airport and the trip was quick. The shuttles depart every 10 minutes, but I didn’t have to wait. Upon returning, I walked out to the loading island and there was the shuttle. I jumped on with the other riders and away we went. Again, they dropped me at my car. The cost is almost as much as long term parking at the airport, but I think the service and location are well worth it.

Horrible service by the bald asian guy who worked last night ¹⁰⁄₉. He never said a word to any customers not helped any of the women on board with their luggage. He drove excessively fast and accelerated the shuttle as I was exiting with my luggage. Never again will I park here. Expresso is way better.

They make it so easy to park and get to the airport. They offer indoor and outdoor parking. Make a reservation prior to departure and the bus is literally waiting for you to drive you over to the airport. The drivers are courteous and helpful with luggage and writing up a little card with details on where you parked — really handy when you return! Shuttle buses are frequent. Just off the freeway, safe and secure. I just wish they didn’t have so many fees attached to their pricing. What are all these fees for??? Access Fee? Parking Tax? Recovery Fee? and a Processing Fee? What exactly does the $ 17 per day parking fee cover?!

PnF customer for nearly 20 years. I’ve tried other off-​site lots but PnF is the most convenient and efficient. Frequent Parker program is nice too and I use my free days for personal vacations. Drivers are always courteous and helpful.

Worked well for me. Very convenient, and no hassles.
You enter parking lot, take ticket, park, shuttle picks you every 10 min from the spot you parked your car at, takes you to airport it takes 7 – 8 mins.
Land back and goto same spot, shuttle takes you back and drops you off at your parked car, you drive out after showing them proof of payment (i had reserved online few days in advance)
Little pricey if considering multiple days but most convenient.

Upon my initial entry, I was ready to Unilocal this place with a 5 star rating. The attendant in the front told me which row I could find an empty parking space in (the lot was really full.) The shuttle pulls right up to your car to pick you up and the driver is friendly and helpful, gives you a card with your parking stall location number on it, and when they drop you off at the terminal, they explain where to find the shuttle on your return.
So why the 2 stars? Upon entering, you see the posted sign advertising $ 12/​day. Fairly normal, as most parking lots do. Upon exit, you pay $ 12/​day PLUS 27% TAX! The end price was close to what I would have paid parking in the on-​site airport parking lot. I have never paid taxes at a parking lot, still wondering why I didn’t see that fine print posted anywhere…

I always use Park n Fly when flying out of Oakland Airport whether I’m traveling alone or with someone else. It’s easy to find right off the freeway and the van is there to pick me up right away for my trip to the airport.
I always feel safe there, which is important since I usually arrive in the early morning when it’s still dark out.
The van drivers and cashiers are always friendly and helpful.

This was my first time paring here. Typically take the airporter because I hate to leave my car unattended. I chose this lot because my sister parks here regularly, they have video cameras to watch the cars and there’s someone there 24 hours a day.
When I arrived they were very quick and attentive. The driver even got my very heavy suitcase out of the car for me without me even asking. I was very please that I didn’t have to wait a really long time to get to the terminal.
When I came back from my trip it was not as smooth although it was about 2 in the morning so how smooth can it be. The driver got into a verbal altercation with a customer due to the customer’s frustration with is plane being delayed, traveling with a small child and tons of bags. It was hard to sit there and watch them yell at each other when all you want to do it get home.
I really think this was just an off moment, at least I hope it was.
I would park here in the future. I felt my car was safe there and the service was prompt. I also found a coupon on the internet for $ 9.00 a day.

Friendly, efficient and reliable… what more do you want from an airport car park service?
Don’t understand the whiners… been using these folks for over 10 years. Never had a problem… ever. If you are on vacation: chill. If traveling under duress: breathe. When traveling for work: well… it never is fun so don’t expect it to be.
You park your own car, they swing by with the ever circling shuttle and drop you off. Then upon return you call and they are there in 5 minutes AND drop you off at your car only once did it take longer then 5 minutes… and the shuttle driver apologized as he Jump started a car in the lot… so OK by me. Sure would want someone to be nice to me under duress.
time of day for me has been all over the map: early morning, late at night… holidays. Whiners: Holidays can be a bit more crowded… really? Do we not expect this?
Coupons and website issues: Yes, they are technology SLOW and could certainly use an upgrade. My recommendation: do NOT use the national website but use the local one. Problem solved.

I have been using PNF at both OAK and SFO site for over 5 years — staff was friendly and the wait from the airport to pick up my car was usually reasonable time (within 20 minutes).
I always pre-​paid my parking — however, my last incident was horrible.
I drove in their site during the last Christmas holiday and the lot was full. I have to left my key to them to valet my car. After a 10 day vacation, I came back and found that my car battery was dead. It was 12:00 midnight and it was pretty cold (low 40s) and I was stuck at the far side of the parking. I called the office and it just rang, rang and nobody pick up the call (found that their system was down during those time — talk about my luck!). I was tired and with my family and cold temperature, it was not fun at all. We had to walk back to the main office/​gate to get help. The staff were helpful with their portable battery and I was able to restart my car.
It was obvious someone left my headlight running (I always set my head light to AUTO and found it at OFF — so I knew someone change it).
Not going back again.

Of all the off airport parking I would say that this one is the best. However, that is like asking if I want my chest or legs waxed. The reality is neither, but if I have to choose it would be chest (I have less hair there). Kind of the same thing for off airport parking. We would all like to park at the airport but the cost is generally prohibitive.
Park ‘N Fly has shuttles that run often and there always seems to be room in the lot. There are several people on the shuttle so you can expect a little bit of a wait to get to the airport or back to your car.
I have had some issues with late night pickup, see my tip I posted one agro evening a couple months back.
What did I learn today? The Indian driver, who’s name was Max, was listening to the Mexican radio station. Ponderous…