Sherin Yuan, DDS

I needed to have an implant to replace a severly broken crown on my upper front big tooth. It was a very technically difficult job since my teeth are quite large, the original tooth needed to be pulled, and then to make matters worse, I broke my temporary tooth and adjoining tooth 2 months into the process.
Dr. Yuan is a very skilled and concientious professional. The patient’s satisfaction and comfort are clearly her first priority in providing quality service. Previous to this recent implant and crown, I had only been to see Dr. Yuan for a cleaning. Originally, Dr. Yuan had been recomended my by a neighbor. So, I was a little nervous about having a dentist that I had had little experience. The entire experience went pretty well. My initial visit required fileing the tooth and making a temporary so I could go out in public and not be embarassed having a front tooth missing. She referred my to a specialist to have the tooth extracted and to have the implant. Those 2 visits went quite well. Then, after healing, Dr. Yuan completed the implant with a porcelain crown.
Due to an unfortunate accident, I fell and broke my temporary tooth and cracked the adjoining tooth prior to the permanent implant. This was on a Thursday morning. Dr. Yuan normally does not see patients on Fridays. I called her office just before Thursday lunch. The office staff was very empathetic to what I was going through. They scheduled an immediate emergency visit for me to come in for repairs. The temporary tooth was sent back to the lab, and Dr. Yuan corrected the other tooth so that the the tooth would be smooth and unnoticeable. They requested that the lab rush the repair of the temporary tooth, and came in on her unscheduled day-​Friday – just to fit the temporary tooth so that I could go to a social event that weekend without fearing to smile. The final crown was difficult to match the precise color of the remainder of my teeth, but Dr. Yuan sent me to a lab so that my tooth could be better matched. She spent quite a bit of time analyzing my teeth to make certain I got the best possible color match. All in all, I have been quite pleased with the procedure. Best of all, I can smile again without worrying about a noticeable implant tooth. I already plan to have Dr. Yuan crown the other tooth that I broke this summer and that Dr. Yuan temporarily fixed. Looking for a dentist that looks at your smile as critically as you? I highly recommend you try Dr. Sherin Yuan!

Dr. Yuan is a great dentist. She is very knowledgable and thorough, and always offers clear explanations of my dental work. I totally appreciate how well run the office is also. I never wait more than a few minutes before getting promptly seated, and the hygienists I’ve had are all very competent and kind. Last time I went to have a cavity filled. I was pleasantly surprised at how quick and painless the experience was. Dr. Yuan has a deft touch! I was actually comfortable which is weird considering all the filling stuff going on in my mouth. I was in and out in well under the time I had allotted, went back to work and felt fine. Kathy gave me a nice follow up call the next day to check in on how I was doing, which I appreciated. If you are looking for a great dental office with caring and highly competent professionals, this is where you should go.

I’ve been going to Dr. Yuan for several years for regular teeth cleanings, x-​rays, a filling, and a custom night guard. Very happy with the service. She’s very knowledgeable and gets the job done. The staff there is super friendly and professional too.

Thanks for not giving me a guilt trip about not flossing. I’m working on flossing more. I promise.

Dr. Yuan is excellent, and I recommend her very highly. She explains everything she’s going to do clearly and patiently. I never feel rushed when I’m talking with her. When she’s working in my mouth I feel confident and as relaxed as possible under the circumstances, which is not often the case with me and dentists. I think her staff is terrific, too – the hygienists are professional and good at their jobs, and Kathy and Violet are always warm, friendly, and efficient. When I have to put off nonurgent dental work for finanical reasons, no one tries to make me feel guilty. I couldn’t be happier with this dental practice.

My colleagues recommended Dr. Yuan because almost everyone in our office goes to her. So with such high recommendations, I decided to book a visit.
I got in early for my appointment, about 5 minutes, and even though the office wasn’t technically open yet, I found it really odd that the staff just completely ignored me as I waited in the waiting room until two minutes after the office «opened.» Then, I got the really really really almost too friendly «Hi Angela! How are you!» Meh…
I think this place offers very high quality services, but there’s just something that irks me about it. Dr. Yuan herself is very nice and seems to know a lot. She gives advice, but is somewhat rushed in the process. I guess I prefer somebody else in terms of their work style (way they give advice). I felt scolded when she told me to wear my retainer more often because my «parents paid a lot of money for that.» Really? Do you have to put it that way?
Anyway, Dr. Yuan also didn’t hesitate to recommend some serious dental work on me. It was all fine and dandy (and she assured me that she’d recommend this to her family members too) until I got the price quote and it was wayyy out of my budget. I went to another dentist who had a different opinion (it wasn’t necessary to do this work right now). I guess I’ll find out in the future if Dr. Yuan was right and pay the price then.
Overall, this place is ok. It’s just not worth it for me to trek all the way to Oakland (Bart and then walk) to get to a dental office that I don’t have good vibes about.

I had a great experience, she deserves six stars.

Dr. Yuan deserves 5 stars. She explains procedures and your options clearly. She really listens and answers your questions. She’s knowledgeable and thorough, but doesn’t attempt to push services you don’t really need. You don’t know she’s in your mouth. You cannot feel her shots — truly! She has a gentle touch. The staff is also excellent. Both hygienists are equally friendly and competent. The chair side assistants are great. The women who work at the desk really know what they’re doing with billing and insurance. They get you in minutes after you arrive; you are not kept waiting! Plus, there’s free parking on the site. Don’t be too concerned about the appearance of the office; the décor is a bit out dated. It’s very clean. The service is impeccable. Try her. You will not regret it.

By all accounts, Dr. Yuan is the best dentist I have ever had in my life! Her staff members are also extraordinary!
My girlfriend heard about Dr. Yuan from her boss, and after hearing all the good reviews from her, I went for an examination. I have always been wary about going to the dentist but Dr. Yuan and her staff made me feel very comfortable. They are truly friendly, considerate, competent, knowledgeable, and informative. Dr. Yuan advised me of the treatment plan that I needed and Kathy explained all of the insurance/​financial details in a clear manner. I got all of the details about what I could expect to pay for the services vs. my insurance.
I’ve had a cleaning and a few more visits after the initial examination and I have been very impressed. Dr. Yuan is gentle when carrying out the procedures and is always willing to answer questions. Paula is my hygienist and she performed a thorough job with my teeth cleaning. She also advised me of the proper approach to daily care, especially for the spots we often overlook.
Other highlights from my visits:
They had a promotion when I first visited the office and they gave me a $ 30 gas card for my first exam! (Gas prices are closing in on $ 4/​gallon)
I love the GUM toothbrushes and floss.
If you are looking for a dentist or want the best dentist in town, I highly recommend Dr. Yuan.

Dr Sherin Yuan has taken over the practice of my beloved dentist and because I loved his work and philosophy so much I decided to stay on. While Sherin she seems nice, something has gone horribly wrong with the practices’ care and quality of service which I don’t get because many of the staff are the same from the previous dentist.
I had to wait 3 – 4 months for a teeth cleaning and when my appt finally rolled around I was told I shouldn’t wait so long to get my teeth cleaned as if it were my decision. So I asked what was Isuppose to do when you they don’t have any appts? I was assured that was a rare situation and that it would not happen again.
Of course it did happen again, and with my very next visit. This time I was given the option of being on a waitlist if there were any cancellations and assured that I would get a call because cancellations were expected between now and 4 months. Well, guess what — yes — I did NOT get a call! And I was supposedly the first person on the list. How could not one person have cancelled?
So I decided that it was time to explore other options out there so I started shopping for a new dentist. As part of the process, I requested my records from Dr Yuan’s office. Guess what? Suddenly I get a call from them… finally! Oh, but it’s not to apologize or ask why I’m thinking about changing dentists, but to say they are cancelling my appt since they had assumed I was switching dentists.
So I call back to talk to the receptionist and very nicely started telling her that I was feeling frustrated with my experience with the practice and she proceeds to cut me off and practically hangs up on me because she’s obviously in a rush and can’t bear to apologize for my experience.
So I left the practice after 10+ years of being a loyal customer and can happily say I have found a wonderful practice that meets all my needs!