Silver Lining Jewelry

I got my first ear pieces here. They are very patient and professional !!! Also that day they had a small party there. The staffs are all super nice ! Before getting my ear pieces they pointed it carefully to make sure if in the future I wear heavy earrings it could be the same longth ;-)

BUYER BEWARE
I recently brought in my mom’s wedding band to be sized. It had a lovely diamond bezeled in the shank, in perfect condition with a strong blue fluorescence. After I picked it up, I noticed that something about the diamond looked «off.» I examined it through a loupe, and it was completely shattered! I then tested it with my Presidium Duo Tester (the best diamond tester on the market) and it is not even a diamond — it’s glass!

I have shopped and had repairs done at Silver Lining Jewelry for nearly twenty years and I love them so much! They’ve quickly and efficiently serviced a number of watches from Swiss Army to Omega, and they have a nice watchband selection. They display jewelry using the birthstone of each month, and the variety and selection are quite beautiful. Everyone in my family, from my 70+ yo mother to my teen-​age niece have received presents from Silver Lining and they are treasured pieces. I come in frequently to see what they have and I’ve purchased many single stud earrings. The staff are friendly and helpful, and I love the neighborhood vibe. A great place to spend some time on Lakeshore!

Went in today to get my almost 4 month old daughters ears pierced. I called ahead to make an appointment. They were very flexible with times and even pushed my time back because my daughter was still napping.
They have a wide selection of earrings. The whole process was great. I was more nervous than anything. I was comforted and so was my daughter. The piercing went quick and I was even offered a private room to Breastfeed if needed. Cleaning solution, instructions, and a brave kid certificate for my baby book was all given at check out.
I highly recommend this place for infant piercing. Great, clean, comforting!

I brought my watch in for a new battery. They couldn’t get the back open, which would have been fine if they had just told me so and sent me elsewhere. However, when I left the store, I noticed that in trying to get it open they scratched up the back, including a nick in the side of the watch that resulted in a sharp piece of metal stabbing me in the arm when I put it on. Don’t bring anything complicated or with sentimental value here.

Great selection for jewelry! It’s a small place and the people there working are really nice. However, I felt that I wasn’t given enough attention in service. I mean I walk it, no hello or welcome and they don’t ask me if I need any help. I had to ask.
Once I asked, it went well. I made the choice in a necklace I saw and the lady was explaining how it was made. Prices are decent, especially knowing they’re hand made.
It did get loud because people were coming for ear piercings. It’s a piercing party over there!
It’s worth a try to browse around.

They were so helpful and friendly. Great honest advice and the price was perfect. I’ll be coming back again.

I LOVE THIS PLACE!!! I just moved to Oakland from the east coast and needed a new jeweler after smashing my finger/​engagement ring in a door. My ring was flattened to an oval shape and some diamonds had popped out. I was lucky enough to show up here on a day when the repair person was in. They had my ring back to new in under 20 minutes! It looks awesome and was very affordable! Their jewelry selection is fantastic too! I am definitely going to be coming back here!

Came here on a friend’s recommendation for my daughter’s ear piercing. They were sooo patient with us while we spent 10 mins making sure the marking «dots» were perfect before shooting the earrings in. Great selection of basic earrings – plain and gemstones. The ladies were SO friendly. My daughter had a great time and has beautiful, perfect piercings.

Excellent ear piercing experience. My daughter was slightly hesitant to get her ears pierced and was happy to find that they pierce both ears at the same time! She was so relieved and could not believe how easy and painless it was. Definitely recommend Silver Lining Jewelry because of their friendly and excellent service.

Can’t say the jewelry in the store is to my taste, but the staff is always quick & cordial when it comes to services like watch battery replacement and cleaning/​buffing my rings.

Brought two watches in for battery replacement and one watch to be cleaned. I have an Esquire that I’ve had for 10 years and is very sentimental and needed a cleaning very badly.
Previous jewelers offered cleaning it for around $ 50 but Silver Lining offered to do it for $ 10 and assured the safety as the band would be placed in high-​frequency vibrating water so they wouldn’t need to disassemble it. I figured I’d try it given that if it didn’t work it was only $ 10 wasted.
The watch turned out great, super clean. The price of the cleaning plus two watch batteries was $ 30 and they gave me the Unilocal discount so it turned out to be 25 bucks out the door.
They were professional, had my watch ready for pick up next day, and reasonably priced. I will definitely return. They also sell nice and affordable jewelry.

Great piercing for children. It was a great experience for my daughter. They were very nurturing.

Silver Lining pierced my daughter’s ears last week. She is 7 years old – so there was a little nervousness on my part. My brave girl did great. The staff was really helpful – the best part is that they pierce both ears at the same time to cut down on the anxiety. We got a certificate, a picture on Facebook and a lollipop.
Thanks for a special day.

Silver Lining has repeatedly met and exceeded my expectations when it came to my jewelry needs. Carol and Rebecca, a mother-​daughter duo are usually always there whenever I make my way in and are always more than helpful. Both of them have pierced my ears, my friends ears and I took my little cousin here on her 13^th birthday to get her ears pierced.
Aside from piercings, their fine jewelry is second to none. I have gotten many unique items from their store that I continue to get compliments on consistently. If I am looking for specific jewelry, Rebecca gets a very good idea and understanding of what I am looking for and finds me things that I never would have been able to find without her help and expertise.
Carol was very helpful for my mother who was buying my grandmother a new diamond (and then two bands to follow) in her original platinum wedding ring from the 1950s and, now that I am engaged, to this day her ring is still one of my favorites so for everyone who said not to take your heirloom jewelry here, sadly mistaken (although I did not have the experience they did, I can say I’ve taken a lot of jewelry here and never had a problem because I listened to the advice they gave me). All I know is I am not the jeweler and they are licensed so I can either choose to listen to their advice, not listen to it, or find someone who will do what I want despite the risks.
Nothing but good service here. Thanks Silver Lining!

If you need a ring cut off your finger, see Raquel. She loves doing it and did so for me quickly, painlessly, and left my ring intact enough to be fixed and re-​sized later on.
They also have a great selection, great prices, and a really sweet old german sheppard. :)

I’ve had good and so-​so experiences at Silver Lining.
The staff is not good about acknowledging customers when you walk in the door, but I’ve never been completely ignored, and the repair prices are fantastic. But remember, you get what you paid for! So be careful with what you bring them.
I have had rings sized and stones replaced with SL, and had no problems. I;‘ve had them convert broken earrings into working earrings — which was awesome.
I did bring in a ring that they could not fix — and I am pleased that they were honest about knowing their limitations. However, the ring had broken into tiny pieces (the repair I was seeking) and all the little pieces were in the baggie with the ring when I brought it in, and when they returned the ring to me the pieces were gone. It really bummed me out since I specifically asked them not to loose the tiny pieces.
I think that SL is a good place for ring sizing, simple repairs and ear piercing. I would be cautious about bringing heirloom jewelry for repair.

There are some very interesting pieces of jewelry here. The staff are very friendly, and there is a great selection of studs for piercing little ears. My daughter knows that whenever she’s ready we can walk on down and get it done.
I have gone here for jewelry repair, and am satisfied with the work.

I went to Silver Lining to have a necklace engraved for a girlfriend. The woman behind the counter explained that it would be a difficult surface to inscribe because it was wavy. I agreed and we decided to go ahead with the engraving anyway.
She explained it would take them 4 days to do the inscription. I mentioned I was going to a dinner party at my friend’s house in 3 days. She said if it was done sooner they would call. When I did not hear from them on the 4^th day, I called. They said it was ready. I guess the phone call went out the window?
I picked up the necklace that afternoon. One of the letters in the inscription did not come out. No one behind the counter really seemed to care. They then charged me FULL PRICE $ 15 for 12 letters of inscription. When I asked why they were charging me full price I was told– and I quote «Well, we warned you.» They never thanked me for my business either.
So, don’t say I didn’t warn you! Bad business.

While on our vacation in Mexico back in November, my boyfriend proposed. The ring was his a family heirloom! It was his late Grandmother’s: a beautiful emerald-​cut diamond, baguette side stones, set in white gold.
There was only one issue, the ring was a bit big on me! We were still in Mexico and we had to work the next day of our return so I went almost a week and a half without wearing the ring.
Finally, the weekend came and it turned out that he brought the ring to this same location to get it cleaned before our trip. Thus we decided to go back to the same place to get the ring re-​sized.
We brought the ring in around 11am on a Saturday. I don’t really wear jewelry ever so I didn’t have a clue about my ring size. They helped me figure out my ring size and turns out I’m a freakishly small sized 4.25! They jotted down the information and they told us we could come back at 5pm for the ring.
We came back and the ring fit beautifully.
They also told us a lot about the ring. They told us how emerald cuts are not really made anymore, that it was white gold, and although it wasn’t a perfect way of measuring the diamond they brought out a chart to eyeball what the diamond might be. They also told us that we could always get the exact size, but they warned that it would require taking the stone out of the setting which is actually very bad for the stone and the ring. I appreciate their honesty! I could easily see places suggesting measuring the stone that way without mentioning the risks, just to make the extra buck. With the information they gave us, we decided to just accept the «eyeball» estimate.
To top it off, it only cost $ 24 to get the ring re-​sized.
Thanks Silver Lining! I was so happy, and am still happy, that I can now wear my ring that the love of my life gave me. And I gotta say, it looks pretty darn good on me. ;)