The Spoke Cyclery

Really nice bunch of guys. While not as fancy as a lot of the other local bike shops, these guys have great prices and timely turnarounds, if something is wrong with your bike. I highly recommend Jason — super honest and knowledgeable.
thanks guys.

I definitely had to yap on Unilocal for this lap…
Nothing’s ever convenient. I was not counting on another catastrophic, bicycle failure today. And it wasn’t bad enough that I broke one spoke that threw my chain in-​between my cassette and flanges, but I also compromised seven other spokes. These other spokes were mashed, compromised, brittle as a result of this untimely event. After about 15 minutes of trying to remedy this situation on my own, I had to cut my losses and locate someone with deft skills to remedy and remediate my situation. And so…
…luckily Tim, the new owner at The Spoke Cyclery was available to quickly triage, issue me a quote and repair my beloved, trusty steed Tricross. He indulged all my enquires with patience and focused attention.
As if the broken and mashed spokes were not enough, wheel needed rebalancing and the hanger arm was a bit out of true, too. Tim took care of it ALL, and at a MIGHTY affordable price.
Bonus: He even tidied up my drive train and chain. Bless up, Tim!
I noticed this store has a nice section of used parts, too. Don’t see that often. I will certainly be back…

This place is great. I brought my bike in to be fixed/​tuned up for the first time in years. These guys were super friendly, helpful, and definitely took pride in their work. They also were very helpful in terms of doing whatever they could to accommodate my budget. I’d definitely recommend this place.

I came to this shop several months ago to buy a pump for my road bike and was delighted to see that they had one for only 35 dollars. Me being the cheap skate that I am instantly jumped on the opportunity and bought the 35 dollar budget pump despite the numerous warnings from the employees to not be stingy when buying a pump. Sure enough, the pump proved too frustrating to use so today I eventually gave up and attempted to bring it back. These guys could have easily told me that i was shit out of luck and should just throw out the pump and visit the local gas station next store anytime i needed to fill up my tires but instead they exchanged my troublesome budget pump for a higher quality one and had me pay the difference. This place has incredible customer service and the staff is very honest, kind, and helpful. I simply cannot recommend this place enough.

Entered the store on a holiday weekend, an hour before closing time. The staff were super busy, yet Brandon offered to change my brake pads right then instead of requiring that i leave my bike (and only mode of transit) over the holiday. His customer service definitely qualified as «above and beyond.»
Pricing was fair (or maybe unfair in my advantage?), and all 3 guys working (Brandon, Josh, and Jason) were nothing but kind — and patient enough to answer my ignorant bike questions in detail. The Spoke Cyclery is my new go-​to bike shop! And rumor has it, they’ve started a new venture: East Bay Pedicab. Check it.

I highly recommend The Spoke Cyclery .This bike shop is full of down-​to-​earth, informative, & patient bike salespeople & mechanics. every time I go in there in get a great deal and they are always willing to help. The team is helpful and friendly.

Spoke is great. Fixed a flat and adjusted brakes in a jiffy. The team is helpful, friendly, and knows what they’re doing. I’ll definitely be back.
Bonus, they offer
member discounts, and accept Commuter Checks.

Great new and used parts. I went in today frustrated after blowing two tire sidewalls and tubes with a bad rim on my way to work and they had me up and running with a used wheel, new tire, and tube in 15 minutes. Now I’m biking home tonight!

I bought my bike here a year ago, and it was an okay experience. Unlike other shops, they only offer you one tune-​up after you purchase at the 30 mark. Not a great value. The customer service was just okay. There were a few really annoying guys working when I’d been in the shop, and I would not say anyone was overly helpful or nice. They do have a pretty solid selection of bikes, new and used. There’s also a pile in the corner of used parts, which could be very handy. So, I would recommend checking this place out if you are bike shopping, but it’s not necessarily where I would send a friend on a recommendation for great service.

These guys are so cool. They work hard, their prices are fair, and they know their shit. Nate and Jason went the distance for me when my bike was stolen and I needed a new ride. I brought in a CL find and they hooked it up into a beautiful machine. Jason is rad and worked closely with me to make sure my bike was ready to go and solid. Nate even gave me a really nice set of wheels for a good price. This is my favorite bike shop in the Bay and I highly recommend them for all your bike needs.

I highly recommend The Spoke Cyclery … this bike shop is full of down-​to-​earth, informative, & patient bike salespeople & mechanics. Plus, their rates are magnificently reasonable … This is my spot!!! They even have new & used bike parts for those like me in the market of rebuilding a bike :-) Much love to Brandon @ The Spoke Cyclery !!! Thanks Bro-​hemian for hooking me up!!!
–Al B.

Words cannot express how grateful I am for the folks at Spoke Cyclery. Not only did they help me recover a bike that was stolen in San Francisco, but they also let me pick it up on a day the shop wasn’t even open. Thanks to their knowledgable, honest and friendly staff, I’m able to continue commuting by bike. This place restores my faith in humanity.

They hooked me up with a wheel, tire, and tube all for $ 31! To replace the one that got stolen…
Really happy. Thanks.

Wonderful shop, extremeley helpful & knowledgeable staff with what kind of bike would work for your use. Few options at low prices, but high end stock.

All good experiences at Spoke Cyclery. Bought a good used bike, and will do so again soon. Have brought bike in for a problem, and they were able to fix it on the spot, without having to leave it and walk home bike-​less.

This review is long over due. Took my lady aka road bike in for a seasonal tune up. Only to receive it back clicking and making noises. Can’t use any fancy bike mechanic words to describe it. If I could, why would I have needed a bike mechanic to begin with. They offered to fix it but still charged me the same.
I then took it to another mechanic with more knowledge around high end race bikes and they fixed it right up to be fit as a fiddle.
Just a side note of positivity they fixed a flat for a commuter which I found super nice.
Lesson of the day? If your commuter needs a tune this place is sufficient. If you have a name and sometimes sleep with your bike take your baby to someone that knows high end bikes.

The Spoke should be your first stop when searching for a new bike.
The hipster that helped us was awesome! He bent over backwards trying to find a bike that fit my girl friend. She test rode a few bikes and he even changed out stems just for her test rides. We didn’t end up finding a used bike for her there, but I will defiantly go back.
Thumbs up

I really like this shop: they have a good selection of stuff I need new (like Lizard Skin Bar Tape) and a great selection of less-​critical stuff I might as well buy used (like racks).
They must be the fastest shop in the Bay Area: I have never dealt with a shop before that will routinely let me pick up my repaired bike on the same day.
Service is on-​point, very effective as well as somewhat below average priced. Great place.

This place is overpriced and the staff are aloof punks.
Here is my story if you’re interested:
Went here to buy a used front wheel and tire to replace one on a Burning Man bike. Picked one out with a staff member who was helpful enough. Nothing has prices on it. I was instructed to take it to another staff member who would tell me the price. He was on the phone and didn’t even hang up to talk to me. Looked at the wheel for 5 seconds and said $ 35. I said I thought that was a little steep and I was hoping for more like $ 10-​$ 15. I told him that I could buy an entire used bike on Craigslist for that price. He kept talking on the phone and gave me a «thumbs up». I said, does that mean I should do that? He didn’t answer. I walked out and I won’t be coming back.

I brought my roadbike into The Spoke after it had been in storage, subject to construction dust, and otherwise badly neglected for a few years. It was crusty, dusty, and a little rusty.
I was a little nervous because, after 13 years in the East Bay, I’ve had my share of judge-​y bike shop staff who, because I don’t have a fixie or a $ 6,000 bike, aren’t that interested. Plus — let’s be honest — I was responsible for the poor treatment of the aforementioned bicycle and probably deserved a bit of flack.
However, the folks at The Spoke couldn’t have been nicer. The woman at the register was really friendly, as was the woman who came out to look my sad bike over. No judgment, no skepticism — all positive. They took the time to ask exactly what I wanted and, when I had to choose a new tire, they recommended the basic/​affordable option, not the fancy one that I may have been foolish enough to think I needed.
Even better, it was ready in less than a week. (The last time I took a bike in for a tune-​up at a different, unnamed shop, it took 3 weeks!) And most importantly, I took it out the same day I picked it up and it was like new. Thanks to the folks at The Spoke for getting my neglected bike back into shape, and getting me back in the saddle!