Hello, we can’t find a phone number anywhere and would really like to place an order with Tinkering Monkey for an upcoming event in two weeks. We realize the turnaround is short but would love to find a way to make this work!!!
Mike C.
Évaluation du lieu : 5 Oakland, CA
Alan, We’re sorry that things didn’t work out for you. We would just like to clarify that we did offer a refund, minus $ 25 to cover the cost of the base that had your company logo etched onto it and shipping back to us. We wouldn’t have been able to re-use the base again after it had been customized. Our wood stands have always been made for the iPad 2 or 3 only, simply because the frame is made from ½″ plywood, something that we buy in bulk. The iPad 1 would require thicker wood, so we never offered that option. Our website change was to simply bold the text stating that the wood stand only fits the iPad 2&3. We have since added a version selector as a redundant check to ensure that this information is known when ordering. Again, we’re sorry that it didn’t work out well.
Alan B.
Évaluation du lieu : 2 Los Angeles, CA
I was excited to find the wood iPad stands, although at $ 175 they are priced rather high. But Tinkering Monkey sold me a plywood stand that didn’t fit my version 1 iPad as advertised. After I complained, they changed the website to clarify that it only fits later iPads, but wouldn’t refund my money or send me a stand that fit. I had to put a lot of time and effort with my own tools to adapt it. And they wouldn’t even refund a part of the price to represent the work I had to do to fix their product. They were pretty unhelpful. I think there are better options out there that are priced more reasonably. Just a thought.