Tsai Wuder DDS

Dr. Tsai has the gentlest touch when it comes to cleaning teeth. The office itself hosts several dentists at once and he works at one of the spaces. My teeth cleaning procedure included x-​rays before I start, listening to ambient music while he flosses and scrubs away every dirty thing, all while going tsk-​tsk when he sees that I don’t regularly floss. haha (As usual, he likes to remind people that people forget about gum disease!) He and his assistant are always very friendly, and I am always almost instantly at ease when he starts. By the time it’s over, I barely realize that it only took 20 minutes!

I would give ZERO stars if I could. Dr. Tsai is a very unprofessional and childish dentist. Set up an appointment with him to start the process of getting a bridge done. When my turn came, he started screaming at his assistants and gave me a really angry look… He was screaming at them and stormed out of the cubicle. Turns out he thought i had an outstanding balance from 4 years ago! I swear I had paid him, but he said there’s no record of it. No one from his office ever called me regarding this bill either. I offered to pay him if indeed I owed him any money. He didn’t even come back to the room to talk to me about it, instead had his assistant come tell me that he didn’t want to see me. I’m in retail myself, I would’ve NEVER talked to a customer like that! It doesn’t matter who was wrong, if you cared about the image of your business or your image as a person, Dr. Tsai would’ve came back into the cubicle to talk to me face to face. I felt that was very cowardly of him. You don’t storm off and hide in the back n talk crap about your customer… It just shows how childish and unprofessional Dr. Tsai really is. I would never go back to his office ever again!