Walgreens

Most of the sales associates here are very friendly and helpful, but every so often you may run into a disgruntled worker. I understand that people have bad days, but its part of a sales clerk’s job to aid the consumer with whatever they need. I came in looking for a certain allergy medicine for son, and the man who helped me just looked at me and said, «I’m on break, ask someone else», is that really how you are supposed to treat paying customers?

This place is really bad. I only go here if I absolutely need to. There is rarely parking. Crack heads regularly hover around the entrance aggressively asking for money. The store is ALWAYS very understaffed and there is usually 10 people in line at the checkout. I guess theft is a serious problem here because even stuff like Advil PM is held under lock and key, which is a problem because a clerk is rarely available to unlock it. I suppose this place could be worse, so I’ll give it two stars.

Say, you have been putting off «War and Peace» or any other epic novels for lack of time? No worries come to this place and you will finish them while you wait for one of the useless employees to dignify you with a few precious seconds of their time to actually do their jobs and get you ready to go.
Worst Walgreens ever. Avoid it like the plague! I will bet the house that Death could arrive sooner than you being able to pick up your prescriptions!

I tried to return vitamins that had been tampered with and ended up having to pay extra to exchange it for an item that contained half the vitamins of the one I originally purchased. Not only is this practice unfair, but it discourages customers from turning in tampered items.
Oh… The process of getting charged extra to get half the items I originally paid for took 45 minutes…

This Walgreens is chronically understaffed, but fortunately for this location, they’ve got a Genghis Khan stunt double keeping the place from sliding into total chaos. He’s regularly sent out to intimidate panhandlers away from the entrance. When Khan is on the prowl, manhandling toys and restoring the balance of Cheetos to Taquis, children stop their misbehaving. But with Khan on the register, you can expect more warmth from your average computer checkout system.

Not really good for selections. Staff isn’t friendly at all. I asked for help and the person just said «try asking another associate». I was like WTF

Pathetic. Waited 20min to be told my prescription won’t be ready for an hour. Came back to a line 30 people deep. Waited in line another 40 min… then another 15 because they couldn’t find my prescription (called and confirmed with auto answering system)… terrible, terrible people in line too, ghetto and loud and ignorant of others.

When will Unilocal allow a zero star review?
This Walgreens actually made me like Kaisers pharmacy. And if you’ve been to Kaisers pharmacy where there’s about a hundred sick people and 3 lines that are barely moving and you’ve had your doctor call in the prescription the day before but you’re still stuck in that line? Yes This Walgreens was even worse.
I had a dental implant scheduled for Monday the 16^th of February. So a week before that, I had my consult and they suggested I get my prescriptions filled early so they’d be ready when I needed them. Great advice! So on my way home, I thought about stopping at Kaiser but then I thought, why not just drop them off at Walgreens near my house? I found out why not.
I walk in there on a Monday afternoon at 130pm. It took me a half hour to get up to the window to just drop the prescriptions off. He told me it would take about an hour to fill them so I said I’d just come back. The whole time I was there, the same car was at the drive through trying to get his prescriptions filled as well.
The next day and for the next several days I got the robocall saying that my prescription was ready. So I went in at 850 am on a Saturday morning. There were 5 people in line and the pharmacy didn’t open until 9am. So, I left. I came back that afternoon at 300. There were 6 people in line now and so I waited 45 minutes and when I got to the counter, they couldn’t find my prescription for about 10 minutes. Just walking around behind the counter, looking almost lethargic. Finally, I’m ready to go!
No.
It turns out that I’m getting hydrocone which I guess is generic Vicodin, and they won’t release it to me until I talked to the pharmacist who was at lunch. So they told me to come back in an hour. Seriously.
With a total lack of emotion and a shrug.
Of course, I lost my shit.
I asked why even have the pharmacy open if it can’t dispense drugs, everyone in line behind me started leaving because they realized that no one was going to get anything for the next hour. I was so pissed off.
I go back the next morning at 9, and a lot of employees are just chatting with each other, no one is in a hurry to address the 9 people in line at the pharmacy and suddenly my coffee kicks in and I have to shit in the worst way. Now I have tears in my eyes because I’ve already been in line for 29 minutes but I can’t hold out much longer, so I bail.
I go back in the afternoon with a book and a water thinking I just need to pretend I’m going to Lilith Faire and dedicate my whole afternoon to this event. I stood in line for about 10 minutes, the young lady behind the counter was super nice and then the pharmacist said, «do you have any questions?» I said no, and I walked out of there in 15 minutes. Isn’t it ALWAYS supposed to be like that.
I will never go back there again.
EVER.

I just left this Walgreens frustrated as hell. The manager name Mr. BAKERS OR WAKERS did not allow me to use my coupons on my purchase which made no sense because my friend was just there the day before and bought all the things I was buying with coupons and no one stopped her. This Walgreens just lost a customer. Mr. BAKERS YOU HAVE TERRIBLE CUSTOMER SERVICE YOU NEED TO FIND ANOTHER FIELD.

The pharmacy at this Walgreens is the worst ever. Every time I come here there’s a line full of ghetto people, and the pharmacists are so slow, just picking up a prescription takes half an hour minimum. Even the drive-​through is a sh**show. I highly recommend avoiding this Walgreens if you can.

Absolutely terrible service at this Walgreens pharmacy location! Not only long wait times in the line but they never have what you need when you need it at the time that’s promised! In one occasion I had to come back and forth 3 times because they kept giving my medications to other customers!!! There are many other pharmacies that can provide much better service … I transferred all my prescriptions to walmart pharmacy … They are much better than Walgreens pharmacy

walgreens gets 2 stars for being my old stomping grounds. back then (decades), it was possible to find parking. not these days.
even if one finds parking and finds something worth buying, reentering traffic in any direction takes at least 5 minutes/

Pharmacy doesn’t do its job. Told my mom to call the doctor herself because they had a question about a prescription instead of calling themselves when they understand the issue/​question. Extremely frustrating when she needs her medication and theyre just brushing her away. No human touch or care for a pharmacy.

Service here at the pharmacy department is pretty sad, no acknowledgement of the customer waiting in line, someone has to yell at them For help just to get noticed and be told, I’ll be with you in a moment. Several people working and they try their hardest to avoid noticing their customer. Guess it’s that good old Oakland customer service. Hate coming here.

I hated working here customers were so rude. They throw money on the counter, they get upset when the price of items are more than they can afford. They cough and sneeze without covering their mouths. The parents allow their children to run around and do whatever they want some children even pull themselves onto the counter and the parent won’t say a word. Some customers don’t understand the point of a balance reward card, they think they’ll get points for EVERYTHING, they always think once they use their card the price of the item will go down on every transaction which isn’t the case and when the price doesn’t go down oh boy do they get upset! I have had the worst experience with racism working here. Customers have said the most hurtful things to me because I wasn’t Mexican and because I couldn’t speak to them in spanish. I have had drinks thrown at me because one customer cut in front of another customer (I cannot keep track of every person in the store) I have had can food thrown at me because a customer wanted the sale price of several items but she forgot her card at home and she didn’t remember her telephone number. Customers think they’ll right because they’re a customer which is ridiculous. If you’re going to shop here treat the workers the way you want to be treated; as a person. No one on this earth will be kind to you while you’re rude them just because you’re a customer. There are a set of rules that every employee has to follow and sometimes that leaves the customers with the short end of the stick. thats life, but customers need to realize that the cashiers do not make the rules we just follow them we have more than one manager and each manager likes to run the place differently, so us being an employee we not only have to adapt to each custom but to each manager as well.
So please keep in mind when you shop at stores just because the workers have somebody else’s name on them does not mean they have to take your negative attitude just because you are a customers. Workers get paid weather you shop at stores or not.

This is a worse place you’ve ever want to go to. The employees are extremely rude. This place don’t deserve any star period. But they make me rate it so there u go one STAR
Update on the pharmacy.
I recently added my kids to this pharmacy because it is close to my house. My hubby went to pick up the prescriptions that the doctor prescribed. He came home n told me that one of my kids did not have any medication, and my other kid has a medication that the doctor did not prescribe it to her. My kids are sick and they need the medicine. I had to go thru so much trouble to get it right. I hate this Walgreen, if anything I rather change to cvs in alameda because they do a way better job and nicer. Walgreen corps need to read this and do something about their employees and store. Horrible management. Z E R O star!!!

Walgreens everywhere I’ve been to have the WORSE pharmacy service ever! Short staffed! Simple prescription that comes pre-​packaged still has a wait time of 1.5 hrs to fill! On top of that, used the damn Walgreens app and prescription got filled at another location than requested! Last time I’m filling my prescriptions at Walgreens. Transferring to CVS!

This Walgreens gets 2 stars just for its location. It is very conveniently located in Fruitvale.
I have been here several times and the waits are always long. Not sure why that’s always the case. I had one quick experience regarding a flu shot, but it has been ridiculous outside of that outlier instance.
I have also purchased a few products that ended up being previously opened or broken or both. They honor returns, but it just gets annoying after a few times.
Not recommending this place unless you are willing to wait or absolutely need something.
meow.

I work a block away from here so I find myself in a position to HAVE to go here sometimes. I dread it every time. There is ALWAYS a long line. I have to ask EVERY TIME «Are there any more associates who can ring.» I’ve seen the manager walk right past the long lines and do nothing several times. As the manager YOU should see the lines and hop on a register or call for more people to ring. I’ve started walking in, looking at the line, asking the person on the register to call for more people, go get my stuff and by the time I get to the register the other cashier has shown up and the line isn’t as ridiculous.
Another time I went to the pharmacy to ask a question about the 46,000 different kinds of cold medicine and no one was there to help me, only a person who could ring people up but had no actually pharmacy knowledge. I can say for sure it wasn’t like the commercial where they run out to help you, I stood around for a looong time waiting to talk to someone who could help.
Overall, service is pretty poor here, even by walgreens standards, but when it’s the only option when I’m at work, I’ll buck up and go during my lunch break, though never during my 15 minute break because I can never be back quick enough due to the slooooowwwwwness.

Okay, this is really like a 3.5. This Walgreens is in a neighborhood where you walk around clutching on to your bag, dodging cadillacs with 40 inch rims, and darting your eyes around in search of potential predators. However, I will run the risk of it all just to get some awesome deals.
I like to be thrifty and watch a lot of youtube product reviews on drugstore makeup that are comparable (if not better) to name brand makeup. So I’ve been frequenting the Cosmetics and Pharmacy Section of local Targets, Walmarts, Walgreens, Rite-​Aids more than i probably should. This Walgreens has the best deals/​promotions on drugstore makeup. I know youre probably like «but Mindy, Walgreens is a big chain, all their deals are the same» No, they are not. It all really depends on the neighborhood. Here, I found Infallible lip duos for like 8 bucks a pop compared to 10 dollars at target and $ 11 – 13 at other Walgreens and Rite-​Aids. I’ve also gotten lots of Revlon Colorstay Lipsticks here for for like $ 4 bucks. Hollah.
Mindy says: if youre looking for cheap (er) drugstore cosmetics, you should come here… in the DAYTIME though. I mean… lets get serious.