Dusting Divas

We have been using Dusting Divas, Inc. for almost two years. The service is impeccable, the staff more than courteous, and our home is clean and ready for us or company after every visit. Courtney is the dynamo we’ve been fortunate to have and she does a terrific job. We are not new to housecleaning services and consider Dusting Divas, Inc. to be the best around!
Rhoda & Bill Neal
Cheswick, PA

Awful, awful, awful. The first time they cleaned, I was told the price would be between 250 & 300 because it would take longer than normal. The house was not clean, but they still had the nerve to charge me $ 321. The manager was very apologetic, and she said the next time they would clean for free, and they really cared about my business, etc. So I was willing to keep trying. The second time the manager came with them to supervise so the house was much cleaner. The third time it was the same crew again with no supervision. So my house was disgusting again. I’m pretty sure they were here for less than 2 hours. They did not mop a single floor. They did not clean any of my counters (both kitchen & bath). I don’t even think they vacuumed my 2^nd floor. My master bath had a layer of dust on the floor & around the tub. None of my 3 toilets were cleaned (outside & inside). They were here 3 times, and each time they didn’t move anything on my counters to actually clean behind them. But the 3^rd time, they didn’t even clean the visible part. They also stole 2 bottles of Windex & a toilet cleaner. I told the manager I would no longer be using them after the 3^rd time & didn’t get a reply. So I can certainly believe the other 2 reviews when they describe the attitude they have had to deal with. At any rate, if you want to pay $ 200 – 300 to have to come home & clean your own house, then this is the company for you!

Horrible. I had them clean my home on an agreed price and they increased the cost by by over $ 60 when they were done claiming that they had moved furniture and that was the need for the increase. When I looked under my couch there were toys and crayons — I found the same in my children’s bedrooms. The hardwood floors were left sticky and not clean. I contacted the owner, Kimberly, and she assured me that it was unacceptable and would not be charging me. I told her that I had cancelled the check and she agreed. Not only did she agree one of her managers called me to tell me that she was going to bring the check back to me the next morning and I told her not to bother as I had cancelled it per my conversation with Kimberly. About 5 weeks later I got a letter that they had reported me to a collection agency! I called the owner to discuss the issue and she hung up on me. The owner presents herself as a professional, but does not know how to run a business.