Koup’s Cycle Shop

I bought my new-​for-​2015 Scrambler Ducati from Koup’s, and I couldn’t have picked a better dealer. The full aftermarket exhaust arrived without instructions, and they’d never installed one before, because mine was the first Scrambler to arrive in their shop, but they figured it out and didn’t charge me extra for the additional time and trouble. Bike looks and runs perfect. They were friendly and answered all my questions, explained about the race upload key, and made me feel like dealing with them again in future, even though I live more than 4 hours away.

Koup’s goes above and beyond to make the customer happy. I bought my helmet there when I got my M permit and was waiting for my MSF class, and they were extremely helpful in getting the right fit. My dad bought his Kawasakis there in the 70’s, so when I wound up with a Kawi of my own, they became my Kawi shop. I went in today for my yearly state inspection, which they will do while you wait. I had lost two bolts from my fairing. One they had in stock. The other, they simply made for me while I waited by grinding down a longer bolt. Also while I waited, one of the sales guys offered me test rides on half of the stock on their sales floor and helped me compare a few bikes that I am considering buying next year, even knowing that I’m months away from making a decision and buying one. I got excellent service from these guys. I’ll be going there for all my gear, service, accessory, and new motorcycle purchases.