Arrived at restaurant to be told that there was no heat but if we wanted to stay we could. We did stay. Was not freezing so thought how bad can it be plus others were there and they seemed ok The place was not busy at all and they had plenty of servers walking around laughing and joking with one another very loudly. At one point yelling from one end of the restaurant to the other over the few customers that were there. Server asked about drinks and we ordered 2 wines and a hot tea hot tea and water arrived and he said he was waiting on the bar for the glasses of wine. We ordered salads and a soup before the meal then we ordered the entrees. Salad and soup arrived and he asked if there was anything else he could do. I asked for the wines again and he ran to the bar to get them. He delivered them and asked again if we had everything and we were fine we each had 2 bites of salad and soup and he brought the entrees and said he was sorry but the cooks don’t care about his money This will be our last trip to this Applebee’s prior to this visit the music was so loud that we asked them to turn it down several time and someone kept turning it back up and running around laughing this time the music was still very loud and the kids running the place were more interested in hearing the music and talking than serving customers Find another apple bees to spend your money on