Comfort Suites

This was not a good hotel. Not completely terrible but definitely not worth the price. House keeping didn’t leave fresh towels or toiletries when they cleaned our room. We got a single that was listed as a suite. The machines in the game room were broken and stole quarters. The pool is not meant for adults or anyone over the age of 10. Everything for sale at the front desk is way overpriced given the fact that you’re staying there. And on our way out we found a spider in our room. Very deserving of two stars.

This place is horrible first reviews are correct they have bugs the manager is a crook got nothing that was said we would get you purchase a room and they sent pictures of a room that don’t look nothing like the pictures the coffee pot was a joke and the manager is a rude cocky ignorant person who charges your credit card with anything he feels like and the beds have a bad oder it was discusting alot of places down there go to them stay away from this hotel just a warning it is a joke oh and the
complimentary breakfast is gross!!!

Do NOT stay here! They fraudulently charged my card 250 $ for cleaning fee! They said I smoked in the room which I don’t even smoke, damaged the lamp shades by placing beer boxes on them and broke the telephone by unplugging it! The manager was unprofessional and rude when I ask him about these charges. He ultimately hung up the phone. One night there was VOMIT in the hallway right outside of the elevator on floor 2 at 7pm, it was still THERE at 9am the next day! What kind of hotel lets VOMIT hangout for more than 12 hours?

Decent hotel but we stayed in one of the four pet friendly rooms. $ 35 extra per night for both dogs, which isn’t bad, but the room smelled TERRIBLE. It felt like I was sleeping in an animal shelter. I’m a dog trainer, so I have dogs in and out of my house regularly. My house probably smells like dogs to most people. Perhaps I’m a bit immune to it, but not in room 129. Maybe we were unlucky and the people that stayed there the night before had a really stinky dog. But it seemed more than that. Take the extra pet fee and spend it on extra cleaning. Or at least some Febreze. Phew! This was only the second pet friendly hotel I’ve stayed in. The first was a Holiday Inn in NY last month, and that room smelled fine. I hope this isn’t the norm.

The only thing this place has going for it is the location. Short drive to OC and assateague island. The price was way too high, even for summer rates. Room was pretty small for two beds and one bed was right on top of the AC, which other reviewers have pointed out. The walls in between rooms were paper thin. We had a bunch of teenage girls next to us on the second night of our stay and we could hear everything they did. My husband had to knock on their door twice to get them to quiet down, no chaperones. When we went to use the pool, it was closed b/​c someone had done a #2. I get that it has to be cleaned and such but it just didn’t seem like the lifeguard/​pool company was in a hurry to fix it. Then they wouldn’t even let us lay around on the deck! We were so furious and management didn’t even apologize for anything. We found bugs in the sink one morning. The shower pressure was good for about 5 minutes but take any longer than that to get the sand off of you from the beach and it cuts way back. The price was way too high for what we actually got out of it. Again, location was the high point but that’s about it. We will definitely be staying somewhere else next time we are in town.

We stayed from 6÷15−6÷18 with 4 kids. Overall the stay was nice. Front desk employees were always cheerful. The Continental breakfast was good with the exception of our last day the woman was pretty nasty to my husband so we decided to take the kids to dunkin donuts.
The pool was great as well.

I hate to be the bearer of bad news but I stayed in room 205 Last-​night and I keep getting bites in the bed. My buttocks and my feet have small nicks. I don’t want to say it BED BUGS, because I am not sure, but whatever it is, kept me from having a good night rest. Feel like little insect taking my body for a snack machine.
I know I won’t go back; just be cautious before jumping in the bed. We did get a credit from manager on duty.
Good luck and hope this help.

This hotel has a great location. Close to the boardwalk with one straight drive and the outlets, many restaurants and shops are right across the street. Assateague Island National Park and Beach is close as well. The outside of the hotel is nice and parking is good. The hotel lobby is pleasing to the eye and the staff was nice and it was a fast check in. I didn’t like how I had to pay for a room upfront when I booked by phone but it was Labor Day weekend so a lot of hotels had these requirements.
Our room was big! And the set up was nice. It was very clean. Never heard a sound from other rooms. The bed needed to be upgraded… I felt the spring coils but the pillows were nice and they noted on the bed that there was a mixture of both firm and soft pillows. Lots of outlets too. The microwave didn’t work but they had one in the lobby and it wasn’t a big deal to us. The breakfast was not good. I took one look and didn’t want to take the risk. The eggs and sausage patties looked greasy and microwaved. Not a lot of options and the waffle station was a long line and messy. The set up wasn’t that great. Seemed unorganized. Everyone was on top of one another. Other than that the stay was good and I would stay again.

A large clean room. Helpful front desk personel in the morning ones in the evening pushed everything off to the morning crew. 6 year old really enjoyed the pool. Breakfast is kinda of a free 4 all amd really isnt that good but it beats spending $ 40. Somewhere else. Only complaint about the room is one bed is like on top of the airconditioner… so if you get that bed wear socks. Asked for a late checkout they gave us an hour (gee thanks (Its literally 5 min from the boardwalk too.

This was the most disappointing stay at a hotel for my family and me!!!
When we immediately walked into our suite, we were greeted by ants crawling around! We were also met by a filthy bathroom that had urine stains on the sides of toilet, stained shower curtain, mildew on walls of shower and ceiling and stains on the sink counter top. We immediately notified staff. A gentleman that did not say a word to us (not even «Hi») came to our room and left ant traps around the room.
Well, that didn’t seem to help. Ants were still crawling around the entire suite… on the beds, dressers, kitchenette, etc. We asked to be moved to another room (customary for this type of situation) as sleeping with ants crawling around made us very uneasy! However, we were told that we would have to wait until the next day to be moved to another room. They did send housekeeping, the same gentleman with no smile, no conversation, empathy, no affect what so ever! He vacuumed (hardly) the rugs, barely wiped up the bathroom and changed the shower curtain.
Nonetheless, we did not get a good night’s sleep. We just wanted to run out of there and cut our vacation short!!!
However, upon speaking to manager next morning he assured us we would be moved to another suite and given a discount. Well, we weren’t moved to a new room until late that afternoon while we were at beach. We had to leave beach, move all of our belongings to new room, and then return to beach. Such a bad experience!!!
The staff were not caring, well aware of the ant problem, and not willing to make the appropriate accommodations as soon as they could.
Upon check out, I had to spend a half of an hour reasoning with manager to give me a discount. When most places would have credited the 1^st night!!!
I will never stay at this hotel again, nor will I recommend this hotel to friends or family!!!
Such a disgrace, such a horrible experience, it didn’t feel as if we were on vacation at all!!!
New staff is definitely needed, from front desk staff (who had terrible attitudes just because we had issues) to housekeeping to managers!!!

Stayed here b/​c they allow dogs to stay at this hotel ($ 35 for the stay off season. $ 35 a night summer… Kinda $$$). The hotel is undergoing renovations but I got a new room which was very nice. The people that worked there where very nice. The outside of the Hotel was kinda dirty but over all it would def stay here again. I do wish the pet fee was cheaper in season.

I am a usually positive person and try not to see the bad in situation, but I was extremely dissatisfied with my stay at this hotel. The hotel check-​in person was not especially friendly or welcoming. She explained the billing that included my small dog and I was liked «ok.» I asked her about the renovations going on and was told that we had a newly renovated room. A small uncomfortable chair and a small table in the corner of the room is not a suite! It was freezing in the room and we tried to turn the heat on. After 20 minutes, we realized that the thermostat on the wall did not work but you had to use the manual buttons on heater/​conditioner near the window. Several lamps in the room did not work nor were there replacement light bulbs. Housekeeping or whoever did not think to set the clock which was blinking 7 hours later than the actual time. The pillows were the really small cheap pillows I you would expect to get from a Family Dollars store. The basketball court was in the corner of the parking lot near people’s car and the net was practically gone, The carpet showed signs of stains, the lamp shade by the bed was coming apart. If this was a renovated room, I would had to see what the room looked like before the renovations. My son tried to access the Internet and said if it was free WIFI, we should have received a signal to tap into. He called the front desk and was told she was not sure but someone who comes in in the AM could help. By the next day, of course, we forgot. We left our room at 11 am and returned at 7 pm to find out that all room had not been touched by housekeeping. Angry at the sight of our room, I went down to the front desk and two very giggly college girls sat behind registration apologizing for the oversight but let me know there was nothing they could do since housekeeping leaves early in the day. I told her that I had two young kids with me and we needed new pillow cases, towels, washrags, etc. etc. etc and we had trash in the small bins that overflowed since we actually dined in our rooms. They threw a bunch of stuff whether I needed it or not into a laundry bags and handed me a pile of linens and towels. Not one washcloth was in the batch and I was tired, frustrated and decided the kids would bath using the end of the towels. I changed the pillows cases to find out that several of the pillows underneath had ripped so you could see the very cheap fiber stuffing. Well off to bed, happy we were checking out in the AM. Reviewed the bill and noted a $ 1.50 a day charge to use a security box in our room that was not explained to us upon arrival nor did we touch. I have stayed at so many hotels as a previous conference planner and a frequent just need to visit somewhere new for short vacations sort of person and that has included the Choice Hotel line of properties. This was by far the worst experience. Next time we are in that area, we will make sure to stay elsewhere.

Friendly staff, very helpful. Fitness center opens 24 hours

Stayed there mid week in February. The place was nice and clean. Breakfast was ok. Typical breakfast at comfort inn. The wifi was not the greatest. The pillows were my only complaint. Too small and not very comfortable. Still love OC!

Even if you get in before 3:00 check in, they will let you use their pool!!! Thats great!

I’m going to keep this short. the staff wasn’t too friendly. The price was too much (190.00 per night) considering it being one mile away from the shore… and the room was not too special. I wouldn’t come back to this location again if I come back to OC.

Did ya miss me? I missed you! I was in Ocean City for the Memorial Day weekend compliments of my awesome hubby. Thank you, you awesome, wonderful guy! I love you :)
In my opinion, this place was pretty nice — only 1 mile from the beach & Boardwalk, so we weren’t in the middle of all the craziness AND we had the Baja go-​kart, mini-​golf and bumper-​boat Amusement Center almost right across the street. I was really excited about that when we pulled in since I’m a big kid and I love mini-​golf and go-​karts. Also across the street was an outlet mall. To the left, there were some boring older condos, but to the right, there was ice cream and a car museum. Unique, no?
It seems the hotel was built in 2005, so it is fairly new, but I was under the impression that it was brand new. It’s very nice looking inside and out. The parking lot is spacious and well-​lit, the pool had tumble buckets for the kids, and they have a basketball hoop in the back of the parking lot, which they lend out the ball for.
We got the sweetheart room complete with fireplace and jacuzzi,(yes, I know I’m a spoiled brat) accented with energy efficient bulbs. It was quite nice to have a larger than mini fridge and microwave, although, we didn’t take full advantage of it.
Overall, we had a really great stay here minus a few annoying counterpoints. We had to borrow an Ethernet cable from the desk, since they didn’t have wireless that we could access. Then, the free Internet did not work, so we were never able to use it. Being without Internet is like being an asthmatic without a breather; you can survive, but it ain’t gonna be pleasant. Everytime we went up to the counter just to ask a quick question, there was always this huge fiasco with a family of 10 trying to check in, which was ridiculous, so the quick question turned into a 20 minute ordeal. The cheap iron provided in the room was really a water gun in disguise; the more you iron, the more soaked your clothes get. Ocean City fun! And last, but not really last, the room key cards would get erased if they came within about 12 inches of the card (this happened like 6 times, really).
The breakfast they offer is now very close to what you call real food. They have scrambled eggs, bacon, sausage, all kinds of kill-​you-​on-​the-​spot breakfast pastries, yogurt, applesauce, fresh fruit, everything bagels, cereal… basically lots of freakin’ food. The downside was, this seemed to draw out the trashiest of customers from their rooms pre-​wakeup time, still clad in their PJ’s and lumbering around like big ogres groping at the food. Yuck. The line for waffles was not just long, it was stupid long. So, I’d like for you to take this point away with you: If you stay here OR at an establishment like this and seeing mass confusion and garbage disposal-​type eating habits turn you off, go early. The breakfast hours for this one was 6:30 — 9:30am; not so bad, but a tad inconvenient if you want to avoid the circus. I’d say go at least by 8am to preserve your good opinion of the hotel and its clientele.
I think it’s safe to say that this Comfort Suites is a 3.5, almost a 4. Minus all the little things that added up to detract from the overall experience, it would have easily been a star higher. I think we would definitely consider coming here again, but then, there’s always the chance that we’ll just try another place since we didn’t fall in love with this one.

This hotel was pretty cool, we visited in 2005 on our vacation. the prices were pretty standard. the rooms were clean and the staff friendly. located only one mile from ocean city, within walking distance.
I wanna say a room was 65 dollars for the winter rate. there was a free continental breakfast and it was actually fairly large, cereal, milk, bagels, toast, stuff like that.