Superior Screen and Glass

This is the worst company that i have ever done business with and you should avoid calling them at all costs. Horrible follow up, very unorganized, you have to push for an install date, and then they no-​show and lie about why they could not get there. They never answer the phone, and make every excuse for their incompetence. Joel the owner was nice to deal with on a couple of occasions, but aside from that everything about this experience was horrific!

They promised they’d get the job done by a certain date but didn’t and never informed me that they were way behind schedule. The work they did was decent but they weren’t professional in their communication. Wouldn’t rehire.

I would not use this Company. I had gotten a quote from their Rep Justin in April. I accepted his quote, paid a deposit and arranged for the work to be done today. When they didnt show up I tried calling the office. The phone rang and rang with no answer. I thought that was odd, so I tried it agian. Again, no answer, no answering machine or busy signal. I called the second number they had on their website and again no answer. When i tried it again, I got an angry voice on the other end who just answered by saying «don’t call this number again». He never identified that he was from the Company I was trying to reach. When I called the other number he answered again «I told you not to call this number again», and hung up on me before he could find out why I was calling. I drove to their office (luckily it was close by), and he was as rude in person as on the phone. When I showed him my estimate he told me I wasnt scheduled for today and didnt know when I was scheduled. I told him I had an email confirmation but he wasnt interested in that. Luckily he did find my file and that I had given a deposit, but i wasnt scheduled for today and there was no way it was going to be done today. I drove 3 hours this AM to get here before the scheduled time and he couldnt care less. He was the rudest business man I ever met. After my experience there was NO WAY I was going to reschedule the work that was planned.

Justin at Superior Glass provided outstanding customer service. We have had glass cut for several tables and each time it is done on time and fits perfectly.

Over the past five years, I have had Joel Sr and Jr. complete over a dozen complex projects for us. Their customer service is always exemplary, the results are always the highest quality and at a reasonable price. They are top notch!

Good place for getting screens fixed, windows installed or glass cut for your table top.