Ever-Tek Computer Products

Our business came across this distributor in our search for inventory. We submitted our first application and a rude man called us and told us we did not have the correct information to sign up at that time. A month later we submitted our second application which was approved. Then we were finally able to view the pricing. They are selling refurbished products which are several years old and outdated– at the original MSRP. Needless to say within a hour of looking at almost every single product they have we could not find one which was accurately priced. None customer of our customers would pay full retail MSRP for an Apple iPod 2, when there is a Apple iPod 4 out, and even if they did they certainly would not pay full retail MSRP on a refurbished unit. I am not sure how this company is selling at the prices they charge, your better off going else where and getting fair wholesale value. Even if your a customer not looking for wholesale units– go on eBay and get the same product, brand new, for a 100 dollars cheaper.
We will never consider this a viable source for inventory and regret wasting our time. Fortunately we have many other distributors we work with and they provide fair pricing — which is not present at EverTek.

I had a pretty good experience just ordering new products, and refurb PCs from them, but then I ordered 6 «Refurbed» computers and 3 out of 6 units had problems. One had bad PS fan, one had bad processor fan, and another had a bad CD drive.
Obviously these machines had not been refurbished, they were just resold to us used.
At first, even though the RMA and support process was a joke, and I had to keep repeatedly calling and emailing one particualr guy who seemed to be the only RMA/​Support person there, they shipped out parts. The parts were wrong, so now I have more junk more junk and no resolution.
After weeks, I finally RMAd one unit, and fixed the other two at my time and expense.
Still waiting to hear back on my RMA, and have given up on the CD Drive being replaced, because its not worth the time and hassle.
We won’t be ordering anymore computer from Evertek. Bottom line… Its a crap shoot. If you don’t need to be assured your getting a working system, and have the time and inclination to ride them till you problem is resolved, go for it. You can save some money. Otherwise steer clear.
May be another post after this if my RMA is not resolved soon.

Scandalous! — They sell refurbished products but when those products do not work and you need to return them they have you fill out an «RMA Policy AGREEMENT» which among other things states that if they find that an item does work they charge you a $ 65 an hour service fee, if an item is received damaged or out of warranty you are required to retrieve your property so they don’t incur any shipping charges for it. However, they do not pay for the return shipping when they send you bad product that needs to be replaced or refunded. Oh ya, they don’t do refunds unless you get approval prior to sending the product back.
Hmm…seems like a very unfair business practice.