Party City

They do have the best selection here and the prices are fair.
Service was nice, I love that they inflate balloons for free if you buy them here, I purchased tons of baby announcement items here last month and the balloons are still inflated!
You can really find anything for any type of party here, all styles and colors making this a one stop shop for all of your needs!

I come here often to get party favors and balloons. There selection is one of the best and the prices are comparable to other competitors. I have always received great service and am greeted with a smile by most of the workers. I would recommend not just having one sales associate at the counter as I have noticed this backs up their line quite often. But all in all great overall experience to find all your party needs!

Really poor customer service. I know it’s just a party supply store, and it’s not like a car dealership or anything. I had an item that was defective, and it wasn’t that expensive. I thought I should return it with the receipt within the time frame of the return policy. The people who I talked to were absolutely unhelpful. You would think that they would have the decency to refund me the money for a product that didn’t work. Maybe I was speaking with a supervisor and should return to talk to a manager. The situation was very poorly handled. I bought something that didn’t work, and now I am out of the amount of money it cost to purchase it.

I purchased an expensive Lightening McQueen balloon earlier today. It popped a few hours later and they replaced it for free no questions asked. Thank you for making a little boy very happy!

Never have I had such poor customer service in my entire life. Will never set foot in this store again.

Large location. Did not find everything I had scouted out online. Associates are not very knowledgeable and more concerned about filling up balloons. Okay if you know what you want and where to find it!

my usual go to if I need party supplies, I don’t always find exactly what I need but it’s rare. the staff is nice & knowledgeable which is nice cause that doesn’t happen all the time if you know what I mean! I appreciate their military discount they give & their simple return policy.

Speed on for last minute party ideas. The staff was pleasantly friendly. The rows were neat and clean and the items were easy to find. They had what we needed, all and all not a bad little party place.

Went to pick up some preordered/​prepaid balloons for work and was just really disappointed with the customer service. My balloons were not ready, which was fine, but I heard the girls griping about my order the entire time they were blowing up the balloons. They also kept popping the balloons and it took over 20 minutes to get my entire order of 18 balloons (and this is with two people blowing them up). The balloons are great, but the staff made me feel as if I was bothering them by simply picking up my order. They really need to learn what appropriate customer service is and how to help customers.

Something came up for work and I needed a helium tank and balloons last minute. I called 30 min before closing to make sure they had a tank in stock and they were so helpful! He went and got the balloons string and tank all ready. It was so easy I was able to just send my husband to pick it up. Great customer service!

Not being one to dress up in costume, but rather just dress up I rarely come here. It’s the closest location to me and for some odd reason I have notion stuck in my head that like Christmas Tree Lots, Pumpkin patches it doesn’t exist outside big holidays or events. Logically that’s not true. I don’t do much party planning, and most of my party planning that I do is done at Bevmo.
Outside of the rush seasons this place is actually really worthwhile checking out. Valentine’s Day décor, St. Patty’s, Easter are things they put up months in advance and Halloween stuff is up year round. Of course the whole balloon, accessories, themed stuff is probably what most people come here for.
A few things I noticed were the custom colored M&M packages, unique trinkets for give away’s from kids parties to dinner parties for adults. The staff when not overwhelmed by customers are quite helpful. Unlike most shoppers I don’t come near the rush times or last minute so I’m not in a pissy mood when interacting with people, which is something a vast majority of people do when they come here. I like the spray on hair coloring, A good variety of anything you need. Prices are a tad more than say Walmart, but they would be lucky to have 5% of what they have here and the quality is better.
It’s a bit of a warehouse in that they pack everything vertically. Again I’m not a costume guy, but I can see myself coming here for events in the future.

3.5 stars. I don’t know about you but every time I go to this Party City I always get great customer service =)

I went into this store the day of the Unilocal Elite Mustache Bash in search of my cheap and fast stash purchase being that it was 10am I thought hey ill get in and out and be on my way.
Walk into the store its very organized and very clean, I have the 2yr old with me my son who always seems to want, want, want something when we go out to a store (Thanks to my mom for that crap!).
As I walk him swiftly passed all the great candies and toys they just have to have at the front of the store, I finally make my way to the back where I search and search for a stash. I found one and it was a cheapy piece of shit looking stash so I held onto it debating whether to buy it or not, well wouldn’t ya of known it was freakin $ 5 buck-​a-​roonies that’s highway robbery for a stash that was plain as day! I decided to buy it anyways… being that I was lazy that morning not wanting to make one I left my final decision up to the line up front.
I get in line with my one item holding tightly to my son knowing he was going to ask a million times over for everything he saw until I actually had a yes answer for him, which I never did. The line was three deep me being the only one with one item, the rest of the people with a whole freakin’ carts full! Don’t you people work? What are you doing out in the middle of a work week and have no kids in tow??? Ahhhhhh!!!
So I ask the manager who’s walking by if they have any other stashes besides this one, to at least get a better one? He rudely cuts me off says no thats the only one they carry and keep’s walking… rude ass cigarette smoking looking older man! That was it! Beside’s his rudeness and the kid screaming cause he couldn’t get what he wanted I threw the stash on a shelf and left!
I went home and worked on a FREE stash that came out pretty snazzy if I do say so myself! This place is only getting a second star because the place was actually clean and organized! Enough said!