Pep Boys Auto Parts & Service

Oceanside, États-Unis

3.1

Ouvert en ce moment

20 avis

Contacts

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Téléphone :
+1 760-721-4195
Site :
storelocator.pepboys.com
Adresse :
2041 Mission Ave, Oceanside, CA, 92058
Oceanside
Arrêts et stations de transports en commun proches
1.5 kmCrouch Street
2 kmOceanside Transit Center
2.2 kmOceanside
Catégories :
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Carte

Vue de la rue

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Aujourd'hui

Aujourd'hui 8:00 – 18:00
Ouvert en ce moment
Heure locale (Oceanside) 17:23 jeudi 19 juin 2025

Horaires d'ouverture

lundi 8:00 – 18:00
mardi 8:00 – 18:00
mercredi 8:00 – 18:00
jeudi 8:00 – 18:00
vendredi 8:00 – 18:00
samedi 8:00 – 18:00
dimanche 9:00 – 18:00

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20 avis sur Pep Boys Auto Parts & Service

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Évaluation du lieu : 4
Bonsall, CA
I like this Pep Boys because it’s clean, the employees are helpful and the prices are wallet friendly. They have just about everything you could need for your vehicle from tires to air fresheners. The whole store is well organized and the signs are easy to read. I’ve been here a few times to check out some stuff to keep my cars clean.
I will continue to shop here because the prices are right and you can get the help you need without having to chase an employee down.
Évaluation du lieu : 1
Oceanside, CA
I went into Pepboys to get my breaks replaced. They kept trying to add on charges to my bill like I was going to pay for all this extra crap I didn’t want. Just one example: they told me I needed to change my oil even though I had just changed it a month ago. I waited for THREE HOURS! I had called the day before and «Alex» said my car would be priority since I only have one vehicle and had to wait in store. This was by far the worst auto experience I’ve ever had. Very rude management and horrible customer service. For half an hour the manager and an employee were joking around and goofing off at the desk instead of in the back helping. Three hours to change some breaks? Are you kidding me? It’s a 45 minute ordeal at most! Even on older cars it doesn’t take this long!
Évaluation du lieu : 1
Costa Mesa, CA
Save yourself time and hassle and get your services elsewhere. My first going to Pep Boys for an oil change, my boyfriend and I thought we would give it a try because we found a good coupon and they were close to home… this will also be our last time.
We made an appointment for 4pm online… it’s 5:50 and I literally just watched them pull my car into the port to START. Clearly no point in making this appintment… how can a 30 minute process turn into over 2 hours! If they were too busy to take us at 4, don’t show available appointments online. Poor planning
Évaluation du lieu : 1
Santa Ana, CA
Service seemed ok. But my appointment didn’t matter. It still took over an hour for an oil change.
Évaluation du lieu : 5
Oceanside, CA
Always willing to help and very honest, Past couple years having my cars serviced here and very happy with this crew here in Oceanside there the best. Will recommend this shop to everyone.
Évaluation du lieu : 5
Vista, San Diego, CA
These guys are amazing! Each and everyday I see them hustling, going above and beyond to get cars finished and back to their owners. I would very much recommend calling ahead of ton of people on here seem to think you can walk in and not have to wait. This isn’t a McDonalds repairs take time and that’s why they have an option to schedule.
Alex, Gio, and Peperoni are all very helpful and offer me options when I come into the store. They also have free wifi and TV! My house doesn’t even have cable SO LEGIT. I would recommend this place to anyone! 10⁄10 amazing!
Évaluation du lieu : 4
Oceanside, CA
Needed to get a gas cap that O’Reily’s didn’t carry and they had it. I had never been there before but I needed it to get my smog done. They verified over the phone they had the part I needed and when I came they had it ready. They even let me take it out to check if it fit the car. I thought that was pretty sweet. Great customer service.
Évaluation du lieu : 1
Oceanside, CA
Totally big mistake doing service with Valve Cover Gasket. 2 months later my Engine Repair light switch on. I had it check with a certified mechanic and check. Truly the engine was leaking and found out broken radiator cup. This hoses also was crossed connected with the other one and was causing the check engine light to come on for a gross evaporation leak. simply a human error when doing valve cover gaskets and spark plugs. I also both new wipers for the windshield. Apparently I had to go back the next day and complain about not installing the new wipers. This guys don’t know what they are doing.
Évaluation du lieu : 5
Oceanside, CA
I made a 7 pm appointment online for a simple, no-​frills oil change. Due to circumstances beyond my control, I arrived 13 minutes late. I was pretty sure my appointment would have to be rescheduled, since the store closes at 8 pm. To my amazement, I wasn’t turned away, and I received the simple oil change my car needed. They didn’t try to up sell me with extras, and even though time was short they still completed a courtesy vehicle health check up report. Turns out one of my tires is forming a bubble, which I was unaware of. Thank you, Pep Boys, for your top notch customer service! I’ll be back soon!
Évaluation du lieu : 5
Oceanside, CA
I came to this pepboys to get my brakes checked out and an oil change. They were very honest with what my car needed and did not try to sell me things which I did not need. They did recommend certain things but I respectfully declined and that was the end of that. The prices were reasonable and they even pointed me out to a 40.00 coupon online for brakes.
I will deff bring my car here next time.
Évaluation du lieu : 2
Vista, CA
I came to this location a few months ago because the one closer to me in Vista closed and the other Oceanside store on Plaza is always booked up and backed up. All I needed done was a flat tire repair. Last time I did it at Plaza it took them a whopping 3 hours. Plus, I had to tell the guy doing it how to properly do it since I’ve had it done numerous times before. I also saw him spend, rather waste, time just walking around my car looking at it.
Here it took half the time, which was still 90 damn minutes. This kind of thing should take no more than 30. I was told they were short handed and therefore backed up. Been hearing that a lot with these guys. But at least the service writer was nice and the work was actually done right. That’s the only reason they got 2 stars instead of one. I just wish it hadn’t taken as long as it did. Big minus.
Évaluation du lieu : 1
Oceanside, CA
Completely unprofessional. I come in Tuesday to have my car repaired, and Alejandro told me their diagnostic guy doesn’t come in till Thursday. I ask them to go ahead and check in my car to put me in the que. Alejandro said «don’t worry about it, we’ll take care of you on Thursday». I come in early Thursday morning, and they tell me that they are completely booked and ask me to schedule an appointment? What kind of management system is this? Like heck i’d trust them with my car.
Évaluation du lieu : 5
Oceanside, San Diego, CA
They are awesome! Went to midas to see if they could read the codes on my car (check engine light) and they said it would be $ 100! After my brother had it read for free. So I called pepboys and they were more than helpful. Read me the codes for free and they were so nice.
Now my husband called because we’re having an issue with the coolant light coming on and they were on the phone with him more than happy to help! This just happened now too. Thank you guys so much. My husband will be there tomorrow :)
Évaluation du lieu : 5
Oceanside, CA
Went there to see about getting new tires for our CR-​V. Alex was terrific!!! He gave us all the info we needed. He then set up an appointment for us. They took us as scheduled. The tires look great and we are very pleased.
Alex then made sure we got our senior discount and appropriate rebate information. I would recommend this location for your tire and service needs. Thanks again Alex.
Évaluation du lieu : 4
San Diego, CA
This place has always done a fine job for us. They are professional, quick and honest. Chuck has been especially helpful for my wife and daughter. This is the go-​to place in our neighborhood to get our vehicles repaired or serviced!
Évaluation du lieu : 5
Oceanside, CA
Thank you, Chuck, Alex and Kelly for excellent customer service! I will differently come back for service. You guys rock!!!
Évaluation du lieu : 5
Oceanside, CA
Kimber is awesome!!! Called out AAA for a dead battery and my battery was located under my back passenger seat and they had no clue how to fix it. went on a Sunday morning to Pep Boys and Kimber had me back on the road in no time~ Highly recommend this store and staff~ Super friendly and extremely knowledgeable !! Thank you again
Évaluation du lieu : 1
Oceanside, CA
Even though I had an appointment for 6pm, my car wasn’t even pulled around to be taken care of until two hours later. They didn’t notice until the last minute that they were putting the wrong size tires on (partially my fault). And then tried to convince me to get three separate things done that I had taken care of literally a week beforehand. Now, two weeks later I’m on my way back because the tires they put on now have low tire pressure. I’m not sure if it’s just poor service or if they just thought they could get away with everything since I’m a female. Either way it is unacceptable.
Évaluation du lieu : 1
Carlsbad, CA
As far as service goes they lie, are under qualified and screw you over. I would not suggest this place farther than just going in and buying something at the front counter never get any service done here or anything else! Never let them touch your car!
Évaluation du lieu : 1
Carlsbad, San Diego, CA
I wish i could give this place 0 stars cuz thats what it honestly deserves. There mechanics are completely under qualified to the point im complaining about having to take in my car in 3 times for them to put my tires on fucking correctly. I walk out to go to work and my tires are fucking flat after getting new super high end tires. Not once but twice. My front lip was damages and was my wheel well bent after getting my car back from them. I still have said nothing. THIS PLACE WILL NOT GET WHAT U NEED DONE! Maybe the 10th try after they realize your very angry. I love my car and thought i could trust pep boys and they ant even do a simple task like change a fucking tire… This place is complete garbage. TRUST THE REVEIWS UNLIKE I DID! PLEASE DO ME A FAVOR DO NOT EVER GO HERE!!!