Saf-T-Swim

I will say the facility is nice (inside more so than outside), there is plenty of space in the locker rooms and they also have individual changing rooms with full doors which is great when both parent and child need to change. Also, the facility is very warm so you’re not freezing running from from the pool to locker/​changing rooms.
That being said we took 2 classes and canceled. My little one is only 2 so it’s not as if we’re training for the olympics here but I just wasn’t comfortable with the experience level of our instructor (1 year). Look, I’m not so old myself (early 30s), and like I said, it’s not as if we need serious training, but I would like an instructor that has put in some time. I called to express my concern about her age (all the employees seem to be teens) and experience level and when a manager did call me back she advised that this instructor was her MOST EXPERIENCED and we were just in a class that was too young. After about 2 minutes, and before I was done with the discussion the manager rushed me off the phone because she had a class to teach. I was so glad she felt a parent with an issue only warranted two minutes of talk time. I agreed to try the down under class and it was worse. We had 2 instructors this time, one was the original and then another young girl. They are nice girls but it’s only a 30 min class and at one point their backs were turned to us so they could have their own conversation.
Needless to say I will not be returning.

The incompetence at this location was astounding to me. It took 3 different people over the phone to actually sign up for the class (which should have been a red flag), then when I went for the start date they didn’t have it in the system. Looks like a great facility, but you can’t fix stupid.

We took our two month old son her for his swim lessons and would say that this place is amazing. There is nothing special about the building, but truly the people here make the experience. Our swim instructor was Ashley and she was amazing. She explained everything she was doing to us. This was a great experience for first time parents. The best part about the infant program is that it is free up to 6 months. It is never too early to teach your kids water safety.