The Super Dentists

Beware! They will try to get you to pay for services that you do not use!
We took our daughter here summer 2015 and paid for a teeth cleaning and exam only, no X-​ray. The staff was accommodating and it was painless. Fast forward to today, 2−15−16, the staff told me that I had to pay the lump sum bill wether my child received X-​rays or not. When I asked why, they told me that was policy. I then spoke with an office manager who told me twice how vital X-​rays are for proper cleaning and pushed pretty hard for me to comply. I didn’t, and miraculously I was charged just for the teeth cleaning and exam.
Regardless if you have insurance or not, requesting that someone pay for services that were not done is ridiculous. Be careful and ask what the lump sum entails.

Dr Yoo was awesome, my son had 4 extractions today and he was patient, friendly and funny. He also stopped when my son complained of pain and applied more medicine, waited to take effect and continued. Thank you Dr. Yoo! If I was rating only him or the girls at the reception area it would be 5 stars. But the whole experience was 3 since I had to wait 1 hour and 30 min to be seen.

Awesome place for kids. Friendly staff and nice office! My son absolutely loves it here !

If you have hours of your life to wait then this is the place for you! The staff was nice enough and we did not have issue with the treatments received, but the wait times! They are either WAY under staffed or overbook like crazy. We went to 3 visits that were 6 months apart. The wait time was 45 minutes to 1 hour long each visit. What’s the point of an appointment?! Each visit I was given the same song and dance… so sorry but we are just super busy today. Really? Let’s see, so it’s just my luck that I come on the 2 days a year it’s super busy. Yeah, I’m guessing that’s not the case. We moved back into the area several years ago and I went back to this location because it was great when it first opened. Things have changed! We have gone to other pediatric dentists (guess what?! You wait MAYBE 5 minutes), and it’s not just a matter of them having a difficult customer or two. The waiting room is jammed packed with people. There’s not enough free coffee in their office to get past those wait times. YIKES!

I took my 5 year old daughter to Western Dental usually but they are pretty awful so I decided to try a new place that was more «kid friendly». I found The Super Dentist. It’s a great waiting area with dirty princess costumes and toys. The front of the office seemed to look nice via photos online, but the moment you step foot in there it seemed really dirty.
As my daughter goes in for a procedure for a cavity/crown…it was the most awful and traumatizing experience for a parent. They didn’t give her the gas to calm her nerves. She wasn’t even trying to climb out of her chair and wasn’t fidgety until they decided to STRAP HER DOWN like someone that belongs in a psych ward. They strapped her arms down over her chest and they also strapped her legs down when it wasn’t even necessary. The strapping down made her even more scared and the kind of scream my daughter made was the kind that would make any parent dread hearing. I thought they knew what they were doing. I wanted them to stop.
I called around other dental offices that were kid friendly and asked if they strapped children down the way the super dentists do, and they laughed and said «no way!» It was a mistake coming here. I’m left with a traumatizing image and memory that will never go away. Please do not come here for your child… if you care about your child. Don’t come here.

We have always loved coming here. My daughter isn’t scared of the dentist because of this place. I recommend it to anyone looking for a peds dentist and orthodontist.

It was my two year old first visit
This place is perfect for any kid. the service was fast and the dentist was really friendly and answer all our questions. The dentist assistant was really understanding and nice with my two year old

I was so happy with all the staff at the oceanside location when I brought my son 6 months ago. That I referred this place to friends that were looking for a dentist. I brought my son yesterday for a cleaning, it took 40 min to be called back, I asked the front receptionists why was it taking so long and they gave me the excuse that some patients take longer then others. It seems like they double book patients and in most of the reviews that’s the biggest complain. I pay cash for my son’s visits so I can take him anywhere I want, I was told the price for cleaning would be less and I ended up paying more then the first patient visit and it was without xrays. I will not bring my son again to this place again.

My 3 kids have been coming here for 3yrs now. We love this place, the staff are great and very professional. Totally recommend this dental place

I take all my 5 kids here because the doctor has been great in the care of their teeth. However, I get frustrated every time when I have to wait 20 – 45 minutes past my appointment time. I confirm my appt every time at least 2 times including text and phone, yet they never hold up their part of the bargain to see us on time.
Yes I shared this with the staff and same response as for the others: «Each child is different and needs different times». Then do not overbook and take that in consideration when booking. I always have to book one month in advance, consider peoples lives and schedules if you want to improve your ratings!

Do NOT bring your child here!!! The Super Dentist in Oceanside CA on Vista Way drilled my 5 year olds two front teeth down to nubs to put caps. That is a horrible traumatizing experience for a five year old but that didn’t stop them and I didn’t know any better. We had noticed staining and the super dentist said it was cavities so we thought it was necessary. Later they said she had four more cavities but this time I decided to get a second opinion. Took my daughter to Davis Pediatrics and they said my daughter did not have ANY cavities! I was appalled at the thought that anyone could make a business out of torturing children unnecessarily. This place is like the gingerbread house in the Hansel and Gretel story book. They dressed up their office so cute to bring in the kids and then trap and torture them. This place should be shut down!

As a parent I have had great experience’s at the Oceanside Super Dentist. They explain what they are doing, don’t rush but get the job done in a timely manner. As for my kids, they like going to the dentist… brushing their teeth at home is a different story. My kids look forward to hearing how many points they have and what they can ‘buy’ with their points. They also enjoy getting a hot chocolate regardless of the temperature outside.

I had a great time at the super dentist with my daughters this morning, the staff and dentists are super friendly Sergio was our assistant and he really made my daughters feel at ease cause they were both a tad bit nervous. I’d recommend it we enjoyed our visit and it’s really kid friendly and decorative inside thanks again guys for the good work !!

I have been using this dentist since my 8 year old was 3. I went there because he liked the atmosphere and it kept him calm. But this review is about why I changed dentists and will never recommend this place to anyone. My grievances:
1) the wait times are horrible, if you go here expect to be here 2 – 5 hours depending on the work
2) they strap kids down. Now I’m not a dentist but if a kid had that much anxiety, wouldn’t it be better to start over another day? I sat through my son screaming and crying while in a full body restraint over a cavity when he as 4… But I went back
3) every time I go there they find a cavity… My kid doesn’t eat sweets, brushes twice a day, flosses, etc, and they manage to find a cavity every time! This last time I refused the work and got a second opinion and guess what? NO CAVITY!
4) they want to put sealants on my two year olds teeth. Really? On a two year old? She won’t even open her mouth on command and you want to work on her teeth?
We will never be back. This dentist is only out to profit on children and parents who trust them.

Very accommodating staff and made me and my daughter very comfortable throughout the procedure!

Staff is always friendly. However if you are pulling your kid out of class early for an appointment here it isn’t worth it. They overbook which causes everyone to wait a very long time. I’ve waited an avg of 45 min for every appointment. For example. As I’m writing this we are 25 min past our appt time. I get it if some patients are late and it causes delays but 45 min is excessive.
I feel like if patients are held accountable for no shows or being late then so should the practice.
The only reason I come back is because they are good with kids… but you can shop around for the same kid friendly atmosphere at a more time friendly practice.

The staff is pretty friendly, however they book way too many appointments and can’t get people in on time. They told me they try to tell people to expect visit to be 3 hours. Appointment was for 3pm, but told 45 min in that it would be another 45 before we are seen. I think it’s time to switch dentists.

Took my nephew here and he LOVED it. I was so nervous I stayed out of the room. I not only trusted the doctor but the staff member assistant Michelle was so patient and reassuring. Thank you Michelle you made our visit a great experience. I will be sure to request Michelle again!

Get a second opinion before you let them do any work on your child’s teeth. I wish I would have. We will never be back here again. I took my daughter in for a check up and they said they found a couple of cavities that they wanted to put crowns on. Made the appointment and when I brought her in they said they were going to place the crowns plus pull three other teeth. This was not mentioned in the previous appointment. In my opinion they do unnecessary treatments to charge insurance for. Yes it’s a fancy place with tv’s and video games all around but keep in mind someone has to pay for all that and it seems unfortunately our kids are paying for it by getting unnecessary procedures performed.

My appointment time was 3:00pm… It’s 3:40 now and one one has Knowledged me sitting here with three kids! Wtf?