Tilly’s

I frequent at Tillys all over, I usually always have great experience. I stopped into the Oceanside Tillys to look at bathing suits. The staff was AWESOME! Very helpful and friendly. I will go out of my way next time to go to this location

I bought an item at the Carlsbad location without doing any research whatsoever for my boyfriends Christmas present. It didn’t end up being the wrong version and of course I lost the receipt (I’m a disaster) I called this location because I live 5 mins away and it’s more convenient for me to go to go here. Ariana was very helpful and informed me that I could call the Carlsbad location to have them lookup my receipt because each store has to look up transactions done at each individual store. When I called Carlsbad I spoke with the manager and she was extremely unhelpful and didn’t want to hear my story. Frustrated I called this location back to ask Ariana where I should go from here, she spoke of to her manager Michelle who personally called the Carlsbad location to look up my receipt to confirm my purchase and get my transaction ID. They promptly got back to me and let me know when I could come in and make the exchange. Both of them went above and beyond and salvaged my tillys experience and I will only be shopping at this location from now on. Once again thank you Ariana and Michelle for being so friendly, helpful, and fixing my mistake.

I really like this Tilly’s because it is big and organized. The staff are helpful but not in your face. You can breathe when you shop or just want to look around. Great place to go shopping for girls and guys! They have deals but make sure you ask because I get confused sometimes on which items are the deals.

Summer loves this store. Very nice cashier. She was patient and courteous thank you Tillys

I love tillys and normally love shopping at this location. And I feel horrible saying anything but I just had a very bummer experience. I normally know generally how stuff is styled together but a few mornings ago I felt so lost. It seemed like nothing was where it should be. Luckily, like normal I had a great sales person help me out. Thanks Kelsey!!! That’s honestly why I give this 3 starts and not lower, because of the good customer service I received. I feel so bad but I just feel like it should be brought up or somthing idk

Best place to shop, everything fits so well

Now you guys with problems regarding the employees and them asking if you have been helped has changed. Now they do something new, they run when they see customers when they don’t know who has been helped. (Thats my opinion). Now you guys have went and ruined a good thing! Haha. I’ve been coming to this location for a long time, just ignore them like the kiosk guys at the mall! Stop scaring these poor people with bad reviews.

This store was much larger then my local one which was great because I found a lot of cool things. My only complaint was when trying to find a person while I was in the dressing room was a struggle. So it made my trip longer then I was expecting. #shopping #issues

Good store for teenagers. I didn’t really think any of the clothes were that cute actually, but whatever. I am not a teenager. I got a $ 100 gift card for my BF“s 14 year old daughter’s bday. She can probably get 3 things for $ 100. It’s just really expensive for T Shirts that are not that cute in my opinion. I used to shop at Tilly’s somewhat often, but eveything is just a black or gray t shirt now, for the most part. I only spent 5 min looking around though, and it looks like they have a good shoe selection, which I do remember from the past as well.

Huge Thank You to Lucy who saw my confused stare as I was trying to buy Xmas gifts for my preteen niece and nephew! You are going to make me look good on Xmas day. And thanks for your patience and clear explanations on what young folk actually like. You made it so easy for me! I’ll be buying all their gifts from Oside Tilly’s!
Oh, and your «checkout specialists» are so incredibly fast and smart!!! Good job management!

We stopped in on Black Friday to see what deals they has going on. We weren’t really looking for shoes, but decided to buy four pairs because Darias was so helpful. He was very attentive and answered all of our questions. We bought 4 different pair of shoes for $ 20 each.
Our hats are off to you Tilly’s for hiring such great employees such as Darias.

I love this store! I shop her often. The girls that work here are always willing to help! I have never wondered around with out one of the girls asking me if I need help!!! Great clothes for both girls and boys. I stopped in today for a gift certificate there even great and look good!!!

I love visiting this tillys to see what the latest things they have in store. Today I received the worst customer service! I had to wait for 10 mins for a fitting room and once an employee showed up; She proceeded to just throw my selections and had an attitude. She was rushing me because she was wanting to socialize with her friends. I will have to think twice before going back.

People are complaining about too much customers service. Really. Staff was more than helpful. Helped me find exactly what I was looking for. Back to Shopping with my kids here was easy. They had most everything we were looking for…

There’s so much to choose from in this store yet so much to not leave the store with, does that make sense?
There’s a selection of surf and skate brands for women, girls, men, and boys. Tilly’s also has some off-​brands that must be specific to the store but those are typically the ones that make it onto the clearance rounders; hit or miss at best in terms of cuteness and desirability.
I find myself in this shop because they sell Young and Reckless merch for women, but sadly not very much of it! I’m able to find super cute accessories here (earrings, necklaces, headbands, ect) and that’s a good thing… right? Skateboard selection is decent.
Customer service could be better. Vibe of the store is kind of: we don’t really care too much. I’ve had to wait a while to get a fitting room opened up for me and while the associates that do eventually come around to unlock a door for me do apologize and are quite sweet, still stinks to have waited so long and awkwardly. Getting any kind of help on the floor is difficult, so best try to acquaint yourself with where things Han style: solo. Always have a conversational and pleasant sales person to check out my items though. If they could just put that on the sales floor that’d be awful nice.

0 stars. Kayla the store manager has a rude snobby attitude, not qualified for her position. The sales associates check in on me while I’m shopping way to many times. Plus they have mics to communicate, so for me to be talked to by 3 or more sales people is unacceptable and rude.
NOTE: NO BATHROOMS FOR COSTUMERS.
Once you get up to the line, besides the little rope, you get a stagnated line going in and out of the isles.
Sun Diego has a way better selection with better sales associates and they actually have a line. There not as cheap!!!

Customer service is always a plus at Tilly’s. Plus they always have the best prices on the nicest quality clothes!

I finally found MY brand of jean that I like. –Almost famous– and this is the place they sell it at. I will say yes usually 2 people will stop and ask if I need help but honestly I rather be aknowledge then ignored! The prices here aren’t cheap but the quality of the fabric last a long time. And on late nights you can also shop online :0

I’m with Joanna on this one. I went into the store and in the 3 short minutes I was in there, I had 4 employees interrupt my shopping. Hi, I’m so and so. Can I help you find something? Such and such is on sale. If you need anything, my name is …”
I just wanted to browse around the store and look at shoes but couldn’t do that because every single employee had to bother me. I told the third guy that I barely walked in and he is the third person to ask me that. He continued talking. Then the 4^th girl came to me and I finally said I’m just trying to shop, you are the 4^th one! So I just walked out! It was awful, annoying and I will not go back there. I hope they read these reviews and change their policies! If I could give zero stars I would.

They have cute stuff but the reason I’m giving them 2 stars is because everytime I’ve gone I swear I have someone asking me every 2 seconds if I need help. I don’t need 5 different people asking me the same question over and over. I actually think its bad customer service I felt that I was just being watched. I most likely will not be returning ever again!