U Post

I tried to drop off a PRE-​PAID package and got yelled at to get back in line. I didn’t need to do anything else! Everywhere else I have had a pre-​paid package all I had to do is drop it off and it was taken care of with courteous customer service. Complete opposite at this place. Avoid this place like the plague.

I took a box of papers here for their shredding services. They charge 99 cents per pound. On two occasions prior to going to the store, I called ahead and the phone simply was not answered. I totally understand busy and helping actual people in front of you with priority over phone inquiries, but maybe another staff member is needed. Went there anyways, trusting on line info on shredding services, which is accurate. The friendliness of the person who helped me was fine; no complaints in that area. The problems were in the handling of the transaction itself. The entire box and documents to be shredded were weighed and I was asked to pay based on total, including the box! Most likely, just a hurried error, but then when I asked about it, a pound was subtracted as a quick estimate of the box weight. Here comes the serious problem. Their stated policy is that items to be shredded go into a locked container for later destruction. In reality, they planned on keeping my box full of sensitive documents on a table behind the counter and deposit them in the locked container sometime later. Instead of mentioning why that was bad, I simply asked for the box itself back, so that the documents to be shredded would need to be poured into the proper locked container at that present time as opposed to hoping that it would be remembered after I left. This was done, so hopefully the documents met their proper destruction, without error. I was handed the box back and for my own curiosity I reached slightly over the counter and weighed it: 1 pound, 4.3 ounces. so yes, a little over charged because of their carelessness. Estimating the math in my head, I chose not to make issue of that. Overall opinion: decent customer service friendliness, but careless in multiple areas of accuracy and security.

Ridiculous prices for a shop that is RIGHT ACROSS the street from the post office (that charges less for the same services.) The older man working there (who seemed to be in charge) was super RUDE and annoyed by my questions. Do yourself a favor and take your business across the street to the post office or to another post shop if the USPS doesn’t meet your needs. Stay away.

Went here today to drop off a package that was already packaged and labeled for USPS… The young girl working was so rude and refused to take my package even though I have dropped off here several times before… so I kindly said «well I guess you don’t need my business» and left and went to the post office. Such rude and negative customer service that I will drive out of my way to NOT do business here EVER!!!

I came to buy a box and bubble wrap and ended up spending 9 dollars and change. Which is ridiculous, but I needed them asap. At Wal Mart I would have spent under 4 bucks. To ship something out here it’s like 3 times more expensive then the Post office. The funny thing is that the Post office is just across the street, so just go there. At least the staff was friendly and the store was clean.

We’ve been going there for more then five years till just resent during Christmas the young girl was rushing me and being rude So I called he owner and told what had happened He didn’t seem interested Went back in January this year And the girl were just standing around not one asked if we needed help I had to asked them to help us again attitude that’s what we got We are not returning

I usually look at Unilocal reviews not write them. In this case, I HAD to! The owner is the most rude person you’ll ever meet; no customer service skills whatsoever! Not even a smile back and he teaches his employees to do the same. Twice I was there when he yelled at his own employees in front of the customers. Another time a guy standing in line in front me walked out and I did the same. Never do livescann fingerprints there either because he’s so inconsistent with his pricing and when I called to tell him about it, instead of trying to make it up to me, he YELLED AT ME VER THE PHONE. He doesn’t even deserve a star. It annoys me he’s still in business!

If you need an obscure box size, this is the place.

I was going to mail out a box from the post office by Priority, but decided to check with this place to see other options. The amount he said confused me because it was double of what I checked at the USPS web site. I said to him I’d better using the flat rate box and ship it. Then he said it’ll be cheaper doing it «as is» because the destination was within the state. Still puzzled but paid the higher postage and came home. When I checked the rating at Unilocal,I finally got it. They were charging me double so I went back. I said to him that I thought their rate was same as the post office. He replied, «No, we are private.» I got my stuff back and received the refund. This man is not honest and tries very hard to trick customers. Unbelievable business…

I don’t understand why anyone would come to this place other than to avoid long lines at the post office. They have a majority of the same services the post office offers only their services are double the price. I sent my father out to ship a less than three pound package to Colorado for me earlier today. Apparently he didn’t want to go to the post office 6 feet away and decided to go here to u post instead. He came back with the receipt and I almost had a heart attack when I saw what they charged. They charged him $ 28.00 !!! Thankfully, I caught it right away and had him go back with me to get a refund. We then walked across the street and paid ten dollars to send it though the post office. Thats an 18 dollar saving for those of you who can’t do the math :) Needless to say I won’t be going back. My dad also, wants me to state that the price also included insurance but even so $ 28.00 is wayy too much money. Oh and he also wants me to say that the girls working there were very nice and they will shred your personal papers for a minimal charge.

Unless you really NEED to use FedEx or UPS, or maybe some shipping supplies, I wouldn’t suggest coming here. They will sell you the most expensive option possible without telling you the lowest priced option. They are friendly enough, but I find the whole process to be slow and they play some really annoying background music.
The post office is right across the way, I agree with the other reviewer, you’re better off waiting in line there.