Vons

I mostly shop in produce and they are always helpful if needed. The pharmacy staff is great too, very friendly and try to help if you’re in a bind :)
Thanks guys

Kiana on customer services took good care of us. They Run out of mom to mom coupons and she called a her supervisor and they hook us up with 2 dollars off on the box diaper .
THAT IS WHAT I CALL GREAT CUSTOMER SERVICES. Thank u Ladies in the morning. 3−15−16

Bad first impression. Did my weekly grocery shopping there today and spent $ 175. Probably won’t be back unless I’m desperate. I know Fraiser Farms is further out but Vons can’t compete. I paid $ 30 more for a similar grocery list at Vons than I did at FF. Fresher food, better prices (and FF is a health food store) and happier employees. But I digress. Let’s talk about Vons…
Pros:
–They sell ‘food’
–Fast baggers
–Clean store
–Starbucks inside (I don’t see it as a pro but recognize that some do.)
Cons:
–¼ of the food I picked up off the shelf was expired. (Including raw chicken and milk) Check those expiration dates before you buy because the employees certainly aren’t doing it.
–Deli was slow. We were the only ones there. Deli girl seemed confused. Incapable of slicing deli meat at a reasonable price. She sliced much more than we asked for.
— Bagging was really bad. They were fast but they sucked at it. When we got back to the car with our groceries, we were able to combine and remove at least 3 bags. One bag had one small pretzel bag in it. Another had 1 cereal box. Admittedly I was juggling a sick child and didn’t notice the bagger. I apologize for saying the bagging sucked if he was a disabled person.
— Prices are way too high. I could directly compare prices for nearly all other stores and Vons would be at the highest. Unfortunately, I saw no benefit to the higher prices.
— Why are grocery stores still doing membership cards to get the sale price? They gave me a card on the spot so I was able to get the sale prices, but why have them at all? Just another unnecessary step during checkout and another card to keep track of. If there are additional benefits, the checker made absolutely no effort to clue me in.

Floral Department
Ive been dealing with Vons Floral Department for a very long time. Since ive lived in Solana Beach. Vons staffs their Floral Department with knowledgeable people. Im very picky on how my bouquets are made for my wife and I’s wedding anniversary and they always seem to amaze me every year with their custom creations. The Oceanside Vons Floral Department has been keeping my yearly tradition of my custom Rose Bouquet i get for my wife. They put my words into a beautiful creation with a touch of their own style. I will always continue to purchase my seasonal and Anniversary flowers from your Floral Department. Thank You!

I was on my way to a funeral in Oceanside. Forgot to bring flowers. So I stopped by the nearest Vons on my way. I had a hard time finding the right arrangement and needed help. I’m glad I came to Vons versus a floral shop. Not only did I save a buck or ten. The two ladies who helped me were phenomenal. They were very courteous and helpful. Not only that, their area was very well kept and beautiful all around. They know who they are. Amanda and Marcy. Thank you Ladies.

After shopping here for 16 years-​through strikes and remodels and staff and store policy changes, I have made my last trip to this store. My daughter, who has grown up as a customer of this store, and who worked here for a time, stopped in today for some groceries and Starbucks. While there, she was visiting with some employees (the employees are pleasant. I know most of them by name and chat with them often) the management, Ryan and John, told an employee to escort her out of the building. She hadn’t finished shopping, thank heavens. She doesn’t work for them, she and my family have been loyal and frequent customers for years. Since Albertson’s bought them out, their meat and produce are declining in quality and their prices are soaring. It was purely loyalty that kept my business here. Today, that changed. To walk a teenaged customer out of a store for chatting is rude, inhospitable and horrible business. Shame on management! I am appalled by your bad behavior!

$ 315 Online Order resulted in a waste of more than $ 30 of expired, moldy and shriveled food. It’s my third or fourth time ordering online delivery from Vons… I won’t bore you with the entire list, but I had to toss mold covered bagels, a large size container of cherry tomatoes and romaine lettuce just to name a few items within 24 hours of getting my groceries… Won’t do this again… I work to hard for my money and the convenience of delivery becomes a huge inconvenience when you go to make dinner and what you plan on fixing is rotten or bad.

This is my day to day grocery store! It has everything from good produce, great beer and wine selection and a pharmacy! I love that this is store has such a wide variety of
Local beers! You don’t see that kind of a selection in other stores.
The staff is extremely friendly making my shopping experience even more enjoyable! Thanks Vons!

unsavory ordeal. they encourage homeless panhandlers to beg outside the entrance!

It’s the Vons closest to our house, so we go there often, and know many of the employees. All the cashiers are friendly along with most of the employees.
Have had a few problems, but manager has always resolved it.
The just4u deals and the gas rewards are excellent benefits.

Gotta say the service in this place is top notch. Stopped in late on night for some flowers and wanted them spruced up a little. The floral person was gone for the night and that didn’t stop them. Three employees jumped in and created a fantastic arrangement for me. Not was it beautiful, it was fun interacting with them while they went the total extra mile for me.
Great selection of grass fed beef, they carry grass fed butter, the olive bar is the best, produce is fantastic, and always a pleasure. Keep up the good work.

This Vons has gone way down in the customer care, They say Walmart is hurting their business, but I’m pretty sure they themselves are ruining their business. Customer service sucks, the products are always stocked nearly full, unlike the
Other store, but if customer service doesn’t return I will take my chances and start shopping at that disgusting other store,

I ordered Vons groceries online. They were delivered yesterday and the meats and vegetable were rotten/​bad (see pictures). This has been a problem in the past with Vons delivery in La Costa but yesterday’s order came from the Oceanside Store #2360. I am a busy mom and I run a business so I don’t always have time to shop. Buying my groceries online at times is a true convenience… Except when you get foods that you cannot feed to your family.

I shop here at least once a week and used to love it! Lately I’ve been getting great service from the cashiers but their loss prevention is horrible! Oh how I love getting stalked as I walk through the store. Even once you point them out, they still continue to follow. The guy working today stopped dead center of the mid walkway as I looked at cereal and stared right at me for two minutes till I said out loud that he was watching me. After that he just went to the other side of the aisle and did the exact same thing. This isn’t the first time it has happened either. You need to stop stalking people around and do your damn job right. Probably won’t be returning to this store.

Although I don’t often find staff in the aisles, when I DO snatch one up for a stock check, they’re always happy to help and fairly knowledgable. I enjoy coming here for all the necessities. I do wish they sold more wild fish, however. I did manage to ‘catch’ a wild yellowfin tuna in their glass case today.
Von’s membership is nice on gas prices at chevrons as well!

I have a problem and its called vons club card. What this means is the more you shop here the more points you can get and when you reach 100 points accumulates to .10 cents off chevron gas the most you can get is .20 cents off your gas per gallon. your saving a good $ 2.00. It adds up and we have like 2 – 3 cars so worth it for me. Also the more you shop– vons card will customize a personalize deal for most items bought .For example if you buy alot of daisy sour cream once in a while you’ll get a deal to get the sour cream for like 1.50 super cheap and vons takes coupons you have to be a smart shopper use your coupons!!! What i also love is returns are easy and hassel free (or if they overcharge you will give you the difference no problem)!!! Staff is always awesome!!! Store is usually stocked and clean… Again shop smart, coupon, add your coupons and personalized deals to your vons card, get a vons card and check out their weekly newspaper to see their deals!!!

Ordered a cake for my niece, 17 year old niece. I text my sister, what colors should I do on the cake… She texted back, Tiffany Blue. What the heck is that I asked myself!
Thank goodness Elizabeth was helpful and knew exactly what I was talking about. She said being 18 herself, she knew EXACTLY what I was talking about. She was excited about doing the write up order for the cake.
Now I’m excited to see the cake, I’ll have to update when I get the cake.

I love shopping here. The staff is great, always knows the answers to my questions and quick to help to. Never had an issue with item being out of stock and I never have to wait too long to check out and bonus they have a starbucks.

Came in early this morning with the intent of getting a sandwich from the deli counter. What I received instead was sub-​par service and dry food.
I asked for a sandwich from an elderly Hispanic lady at the deli counter this morning. She asks, «what kind?» I reply: «bologna, ham, and salami on sliced wheat.» She somewhat barked that there was no bologna available. «Okay, never mind then» I said, and proceeded to walk to the display case which housed all of their deli meats. After a few minutes, I settled on turkey, roast beef and ham. I waited for her to finish up with a customer (who had since then) gone ahead of me. When it was finally my turn, I told the lady «roast beef, turkey and ham.» She immediately went across the deli, and to the meat display case where she started shoveling meat into a deli bag like I had never asked her for a sandwich in the beginning. It was as if she completely forgot what I asked her for when I first walked up. After realizing what she was doing, I told her that I actually wanted a sandwich. She began having an attitude and barked that she makes sandwiches at the other end of the deli and what not. I said, «okay, can we go over to that end then, so I can get my food??» She stormed to the sandwich station as if I was hassling her, when in reality she was the one creating the ridiculous hassle. I had to ask her twice to have the bread toasted, and 3 more times to add turkey and ham to the sandwich. No clue if this employee is going senile or whatnot, but the customer service she gave me this morning was absolutely horrendous. She definitely gave me the negative vibe that I was being difficult. Since when is a customer being difficult when he/​she requests toasted bread and 3 different kinds of meat on a sandwich?
I will definitely not give this place my business if she is behind the counter.
HEY LADY: Either get trained on better customer service or work somewhere where you don’t have to deal with the public!

For such a nice store you’d think they’d have nice bathrooms… Not so much. Hookers would hang out in these restrooms. And they’re DIRTY! Ugh.
If I could do 2.5 stars I would. Deli/​meat counter people aren’t very helpful and I once waited 15 minutes for someone to check and see if they had any more dozen egg cartons in the back! Cashiers are pretty snotty sometimes. They are either really helpful and friendly or really not.
Love the O Organic brand and the BOGO deals they have. I just think this particular VONS could use work.