Washed Out Pressure Washing

Warning to potential customers… this company does NOTHING to protect your neighbors property while cleaning up yours!
Our neighbor hired this company to pressure wash the roof tiles on her one story home. In the process, they washed ALL of the dirt, debris, grime and a layer of cement roof tiles directly onto our property to include our house, windows, fence, gate, plants (some fragile ones that could have been moved), trash cans, water fountain and sidewalks. I just happened to come home to find the mess while they were at the end of their job. I approached a person from this company (had no idea whether he was the owner or an employee) and asked why we were not notified and why our house hadn’t been protected. His response was he was just doing his job of cleaning my neighbors roof and it wasn’t his responsibility to notify us or protect our home. But would pressure wash the mess. I told him that’s not good enough. You can’t just rinse that residue off the windows. They need to be cleaned properly. Our fountain needed to be completely cleaned out. My fragile plants can’t be pressure washed. His response, «F&@K OFF!» Needless to say we would not allow them to come on to our property after that interaction and we cleaned it ourselves.
We immediately called the owner of the business and left a message. NO CALL BACK. I called two days later and spoke to a woman and explained I simply want an apology and to discuss the situation. NO CALL BACK. It’s been 3 weeks since this incident and Washed Out Pressure Washing, I can only assume, believes my complaints are not valid. That it is okay to, and possibly encourage, their employee to speak to person affected by their business in that manner. In NO WAY did my words or tone justify his angered reaction.
Had I not come home would they have come on my property without permission to pressure wash my house, windows, fence, gate, plants, trash cans, fountain, sidewalks? That is not acceptable! Would they have left the mess? That is also unacceptable! Luckily for me I hadn’t put my Halloween decorations out the weekend prior as planned because they would have been destroyed.
We are baffled at the lack of care in protecting someone else’s property. The two workers acted like we were overreacting with our irritation for what they did to our property. In closing, had the owner called, offered an apology and listened to my complaints I would not have been forced to warn others about their business practices.

Great service! Owner calls you back, they show up on time, and did an amazing job on my very stinky garage! Previous homeowner kept her dogs in the garage ALOT! While the gentleman was on site, I asked him to look around the whole house and give me an idea of price for the whole house. He gave me an honest fair quote, and even gave me a $ 50 gift card to use toward the next service. I scheduled right away! Thanks Guys!

We had mulch delivered and they put it straight on our BRAND NEW concrete driveway. It was eucalyptus and it left a large dark stain. Jeremy committed to doing everything in his power to remove it and it wasn’t easy but he succeeded! We are thrilled! I would highly recommend him!

Wasn’t initially thrilled. So, I called Jeremy and he came out personally to make it right, with a great attitude. I believe in offering a second chance to any company that I’m dissatisfied with BEFORE I leave them a bad review. In this instance, it was perfect. THANKS JEREMY!

The crew did a fantastic job to the house for a very reasonable price. I highly recommend these guys. Jeremy has great customer service and bends over backwards to ensure the jobs done right. Thank you guys! You’ll have my future business.

First review ever on Unilocal…
Outstanding and professional work
I give them my highest recommendation.
David Fitzgerald
Encinitas

We hired them to wash our 20 year old (never cleaned before) tile roof. I was concerned about people walking on it, etc. but I have to say that working with Jeremy and the crew was really terrific. They were prompt, took great care, did a marvelous job, and were neat and conscientious — it couldn’t have gone better. A+ all the way. I am recommending them to all my neighbors. Thank you guys!

Jeremy was all pro. His team made the roof look new and completely cleaned the property after completion. Jeremy delivered as promised, just wish neighbors would call him, more roofs need cleaning.

Just used them for the first time — I think they were reasonably priced and showed up on time. I think they actually underestimated the effort required for the job but 2 people stayed several hours to get it done and get it done well, all at the original quote. Thanks guys!

Did an awesome job. I need tile floors cleaned for a move out — the stone kinda tiles. They were dirty, very dirty and I didn’t think they would get clean like they did when we first moved in. But Shawn came — and totally killed it. The tile floors came out sparkling, and I was able to get my deposit back. Just really good work, and good to business with. You can trust what this guy tells you.

We used Washed Out last month to wash out our Garage. They showed up promptly and were finished within less than an hour. They also washed our driveway and after they were done it looked brand new. We have them wash our garage so that we could paint the garage floor with a rubber/​vinyl covering. I’d highly recommend them, they were friendly and trustworthy. I will use you guys again.