ZenChi Wellness Spa

The massage feels great! But the management is HORRIBLE! We purchased a groupon special, my mom and I paid 140 $! It was a BOGO deal. We asked for a certificate to show that we have paid for it, they didn’t have one. So they wrote it on their business card. Today we tried to redeem it and they told us it has expired… If you don’t want a hassle than don’t go here.
In addition we left a 5 $ tip for a 35 $ massage and the people at the desk told us that we didn’t leave enough. That to me is not very welcoming to return.

First time going and it was a great experience. Prices are perfect. Very happy that I checked this place out!

Bought the groupon deal, read the Unilocal reviews, was nervous to go…
But it was a great experience! I made the reservation the night before and it was no problem. It was similar to any other massage I had received, other than no foot toughing (fine with me) and very little time spent on head or face. The woman who worked on me was exceptional and listened to my requests. She did not speak English so we didn’t do much chit chat, but she was skilled and when I asked «harder please?» she didn’t hold back.
I didn’t feel awkward about leaving a tip, but maybe people get the evil eye because they’re leaving $ 3. I always leave $ 10 for massages, because I never pay full price in the first place.
And as far as the front staff goes, they were super friendly to me and having the groupon voucher on my phone was no problem at all.
I will return! (with a groupon of course…)

Place is okay, like many other reviewers bought a Groupon for 2 60 minute massages with reflexology and aromatherapy. Made the appointment and it was easy enough when we get there place was clean and they took our Groupon information and lead us to our room. There’s a small hook you have to hang all our stuff which we didn’t mind and my wife and myself got in our underwear and waited. The massage itself was okay, I was relaxed and went to sleep but it was really just rubbing down with lotion so not really anything special. My wife had a gentlemen give a massage and afterward she is still hurting on how rough he was. After all is said and done we get dressed and they are waiting for us with 2 cups of water and blaintly ask for a tip, we’re not assholes and wanted to tip just because it was my wife’s birthday but I found that a little rude to say the least. We tipped and left, I personally wouldn’t recommend the place it’s really nothing special and the people here really do not have any sort of training so you’ll only get a rub down with baby lotion and oil (saw that was all they had before it started). Read the reviews before buying it on Groupon or going.

First time I went great experience so figured I’d give it another shot. We were charged prior to our massage this time. First she charged an amount and came back charged additional. My fiancé said the girl had no idea how to massage didn’t touch a knot in her back she was working as the receptionist when we walked in. They both came in and out of the room like 10 times. Worse massages ever. My fiancé said no tip but I said to give something so asked her to break a 20 she said oh ten and ten I said 5 and 5 she gave me a disgusting look. If you do go here go to Julie no one else… if it had negative stars that what I would have given!

I love the massage here — i had 30 min foot and 30 mins body with foot detox i was sooo relaxed and will come back again soon

I LOVE this place, I have been pleased with every massage I have received, I have left refreshed, I’ve been able to make same day massage appointments. This is everything I look for in a massage. The price point is unbeatable.
That being said… I call this the Mystery Massage Place. I discovered the place on Groupon, and have been back 4 additional times and will return again, but when I recommend it, I offer a fair warning. I’ve had 3 «deep tissue» massages and 2 «swedish» massages… And none of them have been like any massage I’ve had before. They feel amazing, randomly bring in hot towels and hot stones. The tables are heated… At least I think that’s why my boobs were burning on my 3^rd visit. This last massage, where I asked for Swedish, the woman got on the table and pulled my arms back. The stretch felt incredible, but I imagine someone with a bit more modesty than myself would have panicked that their breasts were suddenly off the table and perked toward the forward wall. The rooms are plenty private, but that will rip you right out of whatever zone you were headed toward moments before.
The service is all it needs to be. Honestly, if you’re looking for a day spa experience for a $ 40 massage, you’re a little insane. The ambiance is pleasant, the music calming, and the desk attendant, while never engaging, has always been kind.
Also, sometimes you get water, sometimes you get tea. Both are lovely post massage.

60-​Minute Foot Massage: $ 30 full price, $ 20 w/​coupon
Front Desk Customer Service: 1 star
Massage: 5 stars
I have gotten 60-​minute foot massages from David and Jeff in the 4 times I’ve been here. You can’t go wrong with getting either of them because they both do an amazing job. They ask if you want your massage medium or firm. They never disappoint when I say I want a firm massage.
One thing that I really like about ZenChi is that unlike other places I’ve been, you are in a real room with a door, not a curtain pulled across for semi-​privacy. There is another chair in the room, but no one has ever been in the same room as me, so I don’t mind. It feels a lot more relaxing and private here and that’s another reason I like coming this place. It also feels really clean and new, and that might be why they charge a little more than other places.
What is really lacking here are the front desk girls. On my most recent visit, I walked in and said that I would like a 60-​minute foot massage. They said, «Ok, $ 30». I said, «I have a $ 19.99 coupon that I would like to use». They then took my coupon and thoroughly examined it like they had never seen it before (I have used a coupon for the 3 of 4 visits here!). Then they asked if I had an appointment. Hmmm. didn’t need an appointment before I showed them the coupon! I told them I didn’t have an appointment, so they actually got on the phone and talked for at least 2 minutes with someone. All over using a damn coupon? They hung up the phone and grudgingly said «ok», but made me pay in advance because I was using a coupon, which is something I’ve never had to do here. If the massage wasn’t as good as it as, this place would get a lower rating, but thankfully, I only have to deal with the front desk minimally.

Very nice ambiance and the ladies are great as well. They give you exactly the type/​style of massage you wish, and are very reasonable and accommodating. I recommend making an appointment.

So I bought a groupon & went in to see if I could get a massage now, if not then make an appointment. No. Before even telling me that there is nobody to do a massage today because they’re booked the lady had me view the voucher & now I can’t get a refund. It makes me so mad that now I HAVE to get a massage here. On top of that you have to call the manager who is at home to make an appointment. You can’t make appointments in the office. Very frustrated with their service. Now I have to wait until Sunday to get a massage. And it better be damn good or I’m going to lose my mind.

I bought a groupon for a 60 minute foot massage and reflexology appointment and while it was cheap and clean, it was also the worst massage I’ve ever had. The male masseuse began by trying to up-​sell me the full body massage, which I’m glad a denied because he clearly had no training as a massage therapist. He started with a face, head and neck massage that was awkward, hurried and didn’t feel good. He even rubbed up and down on my throat at one point… That’s a first. The rest of the massage went the same, spending time on bony parts like the tops of my feet, and roughly rubbing my muscles, rather than massaging.
Unfortunately I was just waiting for it to be over, wasted an hour of my life. Definitely would not recommend it come back.

My fiancé bought 2 Groupons for hour massages for my friend and I so we decided to go get massages today. The massage was decent… I’ve had better and I’ve definitely have had worse. It was nice to actually get a FULL hours worth of a massage. I was satisfied with my massage until I walked out into the waiting room. First thing out of the lady’s mouth was ‘how much are you going to tip?’ I’m sorry but since when was tipping mandatory? I was going to tip the masseuse anyways but that just left a sour taste in my mouth. On top of that, I told her that I wanted to tip $ 5 on my card and she had the NERVE to say ‘only $ 5?’ Then said no, nevermind and handed me my card back. Are you kidding me?!? Never again will I come back here again.

We had a couples Swedish deep tissue massage. It was amazing! Even had hot stones. And unlike massage envy, a 60 minute massage actually meant being rubbed for 60 minutes. We will definitely be back!

After a hectic few weeks getting all the holiday activities out of the way a 90 min massage by Ivy was just the thing. Great massage therapist, knew exactly how to workout the stress knots.
Great place and best of all you can typically always book a massage the same day!

This place is amazing! I had gotten a massage special for 70 mins (30 mins body and 40 mins feet) for $ 40, definitely can’t beat tha price. Jack who was my masseuse did such an awesome job, the pressure was just what I had requested. The staff needed some customer service training for sure altough they did book my sisters and I at a very late appointment time, still felt relaxed after without being rushed at all so that’s good I guess. But for sure I will be coming back here again and will also refer some friends.

My boyfriend and I got the couples massage tonight and it was so relaxing! Those ladies gave a fantastic massage.

No air conditioning on a hot july day.
No english speaking staff.
About 5 – 6 staff running around like chickens with their hesds cut off. One woman sweeping and ranting in chinese, i guess.
Dirty, tattered robes in small rooms.
Not a very «zen» atmosphere.
A tip for the owner:
Turn on the AC, put one english speaking receptionist at the front and keep everyone else in the back.
Give the illusion of a relaxing, well organized professional environment.
I left before the massage started and couldnt get out fast enough!
It was a groupon gift… wont give them a second chance.

My first visit with ZenChi and it was amazing. I used a Groupon-)which I believe now was a steal so purchase if you can) and will definitely go back.
I booked my massage day of and was excited to be scheduled in. Showed up and was greeted nicely and taken back to a clean, well lit room that was among many rooms.
The masseuse was professional, quiet and worked very hard at my problem areas.
Not once did I feel I wasn’t getting the full treatment even though I used a coupon. I tipped what I hope was well, was given information on other services and given a discount for future visits. I will certainly be back and recommend that others give them a try as well.

I was iffy about going. Made reservations with my wife. Got there and the lady didn’t even speak English which is okay with me. But she told us to come back in an hour. I made a reservation ahead of time because I’m busy bodied and rely on a schedule. She was rude about it so I just walked away. Very disappointing, she wasn’t even like, «me so sorry». Bad experience, thought Chinese people were suppose to be very polite and caring.
I give you one star but really it’s no stars. Different. But. Same same.

Being on a budget, a massage is a special treat for me since it is not exactly a life necessity. And I’m not hard to please or very picky and am sure any kind of massage would have been a pleasant relief.
I had the 1 hr full body massage for $ 40 and it was nice, though I probably would have liked a little more discretion with covering when moved in different massage positions and what not but whatever. I haven’t had ton of other massage experiences to compare it to. But I thought it was decent.
My biggest challenge however was at the end when I checked out and gave the lady a $ 5 tip and she COMPLAINED and was saying if she didn’t do a good job, giving me the guilt thing, etc. I tried to explain I didn’t have much money, on a budget, etc And granted the lady didn’t speak good English either. I just ended up leaving feeling awful. Went home and googled how much a massage tip should be? And could not find any clear answer but rather that it was up to the person getting the massage! Usually when I give people tips they say thank you and are appreciative. So I was just a little surprised. Anyways I haven’t had a massage since then.