Classic Smiles

I REALLY RATE THIS PLACE A BIG FAT ZERO!!! HORRIBLE, HORRIBLE, HORRIBLE! STAY AWAY FROM THIS PLACE!!! DON’T MAKE THE SAME MISTAKE I MADE!!! I got some faulty braces (6 month smile) put on, I went for a second opinion because these things were falling apart after 2 weeks… & to my «surprise» well not really, this woman put on cheap brackets that were going to cost me $ 3,700 total! I had made a payment to them for almost $ 1,000 and when I called to see what my options were due to the MALPRACTICE, the «mighty» office manager pretty much said I can get Invisalign for $ 1,700 up front plus monthly payments, or I can come get the things they put on my teeth fixed… I didn’t like the options they gave me since the trust was GONE! She then quickly continued to offer $ 300 back and stop treatment since my «faith» in them was shot! Ugh, DUH! I would think my «faith» in your office is out the window. Seriously there was cement all over my teeth, the brackets were fragile and disgusting… I was afraid to smile due to the appearance of these things! When I went to a REAL orthodontist, they opened my eyes to how horrible I was treated and the malpractice I had been a victim of. These people seem to only want your money and take the easy way out of things to not have to rectify a MISTAKE they made. I wasn’t even a real «candidate» for the 6– 8 months I was going to have these braces on for, I was misdiagnosed. In reality my treatment needs to be 18 months! All in all, I learned a lesson the hard way! DO NOT TRUST ANYTHING THAT COMES OUT OF THE MOUTH OF THESE SCAMMERS!!! THEY LIE, & USE THEIR SO CALLED CREDENTIALS TO SOUND LIKE THEY KNOW WHAT THEY ARE TALKING ABOUT!!! THIS PLACE SHOULD BE SHUT DOWN! I am taking action against the malpractice because they DID NOT REFUND MY MONEY TO ME! Oh yeah, I told the «manager» I was going to report them to the BBB and she pretty much said she didn’t care… I’m sure she will care when everything surfaces!

First, this facility is very pretty inside. They have TVs, comfy chairs and a roomie office.
My biggest complaint about this office is the lack of personal care/​feeling you get. The dentist speaks so quickly and seems to feel like I should be able to use/​understand the same medical jargon she does. The hygienist I had was a little brash in her explanations and was almost demeaning. The best way I can explain this office is «dental boot camp» some people may enjoy that type of atmosphere, I personally don’t.

Facility is beautiful you will almost forget your at a dentist office. However when it comes to prices they are at top of the spectrum. I was quoted a price of $ 4975 for a procedure. That’s after a $ 500 discount April special … I thought that was on the high side and went to another dentist in winter park was quoted a price of $ 3500 ! with no discount. needless to say I will not be returning here. Also the new patient exam is a waste of time .I got the same X-​rays and was told the same thing for free at the other dentist in winter park. Pretty much I’m out of 70 bucks last but not least I didn’t get the cleaning I paid for which I was told was included in the new patient exam.