M.C. Spa & Nail Bar

This is the most relaxing spa. Once you cross the bridge all of life’s cares disappear. I love this place. I wish I never had to leave.

Yesterday I went and had a great experience the first time it was a little bit weird. One of the managers was very defensive the 1^st time I met her, I was trying to get the VIP plan and she wasn’t nice or inviting. I knew about it because of Margaret (the kindest and sweetest person ever). And I was even thinking of not going back but Margaret and Tom (5 STARS FOR THEM) have changed the whole experience for great for me. I really enjoy going there.
I hope the manager lady reads this and start treating her guests with more professionalism and nice manners. It’s a spa for christ sake you should be pampered since hello.

I have been coming here for the past 5 years. Tom is the only reason I continue to come to this place and honestly I hate that I don’t want to come back here ever again. I went in for a French mani and pedi. The nail technician cut my toe nails too short and crooked then proceeded to paint on the crooked nail he cut. I know I don’t have anything wrong with my feet at all so I told him to please fix it and he went back and it all just got worse. I told the manager I didn’t want a manicure anymore and she asked if anything was wrong I said yes and told her he cut and painted my nails crooked. She looked at my toes and told me I just have crooked toes. I know for a fact that my toes are not crooked. MC spa is awful now besides the massage people or unless you are getting a solid color but if you want anything nice like a French don’t go because they blame their crappy service on your toes being crooked when in reality they can’t cut or paint in a straight line.

Just moved here and I was looking for a great place to go and treat myself. The music was soothing, atmosphere was exquisite and relaxing. The staff was friendly in so many ways. I been through so much and Jasmine did outstanding massage. Theresa completed my extraordinary experience with a manicure. I will definitely be back. I am definitely feeling good.

Love the MC Spa and Nail Bar in Ocoee!
Everyone from the manager (Lena) to David the massage therapist and Julie the Nail tech are outstanding! I have been going to this spa for several years!
A clean, very comfortable experience!!!

The one star was for the massage part. That was wonderful and made me so excited for how great my pedicure and manicure coming must be! I was so wrong.
After my massage was the pedicure. The bottoms of my feet are no different. I could still see the same dry spot I walked in with. The pedicure nail color is very different then my gel color. I know gel is thicker and should be a little different but a few coats of the coordinating OPI nail polish should match up. Not at all. It’s apparent they dilute their polish to make it last longer. A very sad practice I know cheap salons will do.
I had my service of pedi and gel mani just last Wednesday and on Saturday and Sunday the peeling began. I know it isn’t my own wear and tear on the nails because the peeling started to lift from the cuticle area, not the tip. I have been getting Gel mani’s for years and this has NEVER happened to me before.
I’m so disappointed because the idea of this place is wonderful. They just seem to cut corners, not to mention the receptionist was rude. She acted so put out when she had to do her job. Like you’re bothering her to pay for your service. Ridiculous.
The owners hopefully read these reviews and realize how horrible of a job whoever the salon manager is doing. I will attempt today to get my money back for the manicure but will not return. So disappointed.

MC spa has really gone down hill. The spa is beautiful with all the recent updates. However, the skill of the staff has declined. The last 2 times I got a gel manicure, it chipped in 2 days. Everyone is very nice, but I’m looking for a long lasting manicure. They have lost a loyal customer.

I typically get my nails done at a small salon located in a shopping plaza. The service is good, my nails look great, but it isn’t the most luxe or relaxing location. It’s a solid service, but I wanted to treat myself a bit and was fine with spending more money for a nice experience with a result I was happy with. When I made an appointment at MC Spa, I was looking forward to the promises of a beautiful and relaxing interior as well as superior service.
It was bad from the first moment I stepped in. I walked in and was greeted not by four smiling faces but four faces hanging out behind the counter, turned towards each other, talking and laughing. I felt like I interrupted them. When I walked up and said I had an appointment for an acrylic manicure with gel polish, the girl asked my name and then said «Okay, you can pick a polish.» I was not directed to where the nail polish is, which I could choose from, or anything like that, or even who to talk to after I chose it. I went back to the desk and she sat me down to wait for another minute. When I go to get my nails done, I want it to be a relaxing treat with friendly customer service staff, not a guessing game as to where to go and what to do next.
Once my service had started, the technician started doing gel color before she had done the tips I had made an appointment for. Apparently, there was some miscommunication between her and the front desk… They must have been distracted. Darn, I hate to have had distracted them from their gossiping with my business.
The nail tech was very friendly and relaxed, but she said something that caught my attention: «The staff said I smiled and talked to my clients too much.» In any kind of customer service work, you can’t have ENOUGH smiles! She was very sweet but her services were incredibly subpar.
My acrylic nails were placed too high up on my nail. They looked as if they had a week’s worth of growth. Additionally, none of the nails looked good together; they were all different shapes, some were crooked, some tips were too big or too small for the actual nail bed. Friends have even called them «busted.» It was like the technician tried to shape them all the same but did a terrible job, had no experience selecting tip sizes for people. I was also burned and nicked by some of the tools she used.
Despite being snarked at, having my time wasted with the wrong service, crooked, ugly nails, and being burned and cut, I smiled uneasily through the entire service and remained friendly, calm, and polite. If you could take anything away from this review, it would be these few things to expect:
— a pretty location
— unfriendly front desk staff
— overtanned, too-​made-​up customer service staff who give off the impression that they are better than their clients
— busted nails and burned and cut fingers.
If my nails looked good, I would have at least been a little bit okay with the uncomfortable experience. But they don’t. I’m going back to the little place in the shopping plaza to get these atrocities removed.

I used to be a loyal customer. The last few months the service has been so frustrating. I’ve been a «member» for years. 3 times in the last 4 months my membership has been deleted from the system so I don’t get the member benefits.
The new chairs and system are uncomfortable. Now we have to move after the pedicure, dodging the baskets and footrests to hard chairs in the front room to the manicure. Today there were no hot towels and the person who started my nails was switched.
So sad it has gone downhill. I will find a new place.

It’s crazy seeing all of these negative reviews. I absolutely LOVE this place. I made an appointment so I didn’t have to wait. I had a gel manicure, gel pedicure, and a 25 minutes massage. My total was $ 95 which isn’t much considering most gel mani/​pedi combos at any other place average $ 75-​$ 85, definitely worth the extra $ 10. Once you go here, you’ll never go to another spa! The massage is awesome and they’ll ask if you like it mild or intense and I personally like intense! I’ll most definitely be back!

*Insert excessive massage noise here*. I have been here on two occasions and have been happy both times. I have had the pedicure/​manicure (both regular and gel). The massage that comes with the pedicure is awesome. You feel like you are truly being tended to each time and the individuals conducting the massage along with the nail technicians each want to make sure you are satisfied with the services provided. The chairs are some of the comfiest I’ve sat in, and if you relax well enough, you can surely catch some Z’s. On my last visit, I had gone with a friend and we were each getting a massage prior to our pedicure. I almost laughed out loud in the quiet spa room because my massage was WAY more intense than my friends. Imagine seeing your friend sitting and getting her back massage like a light little happy cloud, and you’re being tenderized like a piece of steak to the point where the massage therapist is huffing and puffing. Awkward. Maybe he thought I could handle it or maybe he is the master massager. We will go with that. Either way, I will definitely return. Prices are great and the environment can be extremely relaxing (if you’re not being tenderized).

No hot water for pedicures. They said they ran out and this was at 11:45am. Upon checkout the price given to me when I booked my appointment was not honored. Beautiful relaxing atmosphere and staff are really good at what they do.

I have been here at least 20 times before. But today, after an extensive renovation in the spa: I I had to wait 15+ minutes between my massage and my pedicure. I talked to the owner but she said they were just backed up. I will give them another chance, because of my long Jevity with them. But if there is a problem like this next time with me. I will not come back. It is the best pedicure in West Orlando: but the one and a half hours for a pedicure is just too long in a busy day.

I’m so dissatisfied and disappointed about this place. While the back and foot rub were nice the manicure and pedicure I got were by far the worse I’ve ever gotten. My so called long lasting gel manicure peeled after two days! Leaving me with terrible looking nails in the middle of my vacation. Never again will I return, so not worth the $ 75 I spent!

Love the massage that you get with the pedicures; Alex is the best! The soothing music, low lights, and water feature makes the whole ambience very relaxing!

All I can say is WOW. Great service. Relaxing atmosphere. Wonderful and well worth it!!! I will be back!!!

I was planning on giving this spot a 5 star review — the walk over the bridge truly takes you on a tranquil journey. The real massage versus the massage chair was really a perk, and truly had me believing that I would come back here again. The conversation with my nail tech was kind of a downer, she told me how she didn’t believe people should have children anymore — because the world is not a supportive place. She paid very close attention to my nails and making sure they were «just right,» which I certainly appreciated — so I was willing to let the odd conversation slide. The next day I left on my vacation — and less than 24 hours after the manicure, my fingers were peeling (I had not been strenuous on them at all!). Had I not been out of the state, I would’ve returned to show them the quality. If you want a tranquil experience, this is it — and I should note that my pedicure lasted infinitely longer.

An oasis of tranquility is how I would describe this lovely establishment. I typically am okay with going to a variety of spas, but once I experienced this spa I was like I do not want to go anywhere else. It’s like you are transported into a safe haven of peace as soon as you walk in. I found out about this place because my co-​worker recommended the happy feet pedicure, and boy am I glad I took heed to her recommendation because the happy feet truly made me happy.
So you are probably wondering what does the happy feet include? Well ladies and gentlemen prepare yourself for a treat, this particular treatment includes a 25 minute massage for your neck, back, and legs. Massage is a definite must when it comes to a pedicure, this will definitely be my guilty pleasure. I also got shellac nails, which pretty much lasts for about 3 weeks from no chipping. By the way to happy feet will cost you 45.00 dollars just in case you were wondering.
I definitely have to give a shout out to the lovely Ariel, she took her meticulous time to make sure that the nail polish on my feet and hands were absolutely perfected. The people who work here want to make sure that you walk out feeling glorious which I did. Oh and the chairs they have you sit in are not like the typical spa out in the open, the chairs are located in a secluded space, the lights are dim, and the chairs were absolutely enormous and extremely comfortable. On top of it they provide you with additional pillows to add to your already comfortable chair. How freakin awesome is that, geez I am truly in spa love.

This is not your typical nail salon. Manis and pedis take place in a dim, relaxing room complete with tranquil music and a waterfall in the background. They do not have the usual massage chairs that shake you around awkwardly. Instead, they have comfy, overstuffed recliners, complete with blankets and pillows for maximum coziness. Prior to the start of the nail services, you receive a real back, neck, and shoulder massage from a massesue. The massages are consistently amazing and I’m always happy with how my nails look once finished.
Prices are totally reasonable– I think the mani & pedi combo is $ 45 and well worth it considering how great the experience is.

After reading all the reviews about «crossing the bridge» I now Understand! This place is so tranquil and for the small price I paid I definitely will be back! What a great Birthday present to myself!