Art and Jacob went above and beyond to find a fix for my 2003 car. The instrument panel went totally dead one morning so I took it in to Ocoee Tire. They quickly determined that the module that drives the instrument panel had fried and contacted Ford for a replacement. After promising a part for a couple days Ford finally said that the car was too old and they did not stock the module any longer. Art and Jacob sent a message to every Ford dealer in Florida to see if there was one still in stock. Meantime, they executed Plan B which was to contact a person that rebuilds the modules and readied Plan C which was getting one from a junkyard. All this got done in 4 business days with no extra charge for all their calls and internet searching. The car is older but only has 58,000 miles so it is still useful. This allowed us to continue to use it. Thanks guys! That’s Above and Beyond!
Jordan V.
Évaluation du lieu : 5 Grandview, MO
Came here for a simple tire repair and was treated very well through the whole process. Found out that my tire was beyond repair and they first showed me the amount for a new tire but then, instead of trying to upsell me on a better tire they recommended that I buy a good used tire they had at the shop and pay less than half the price of the new one. Very friendly service and good quality work with noting shady about it. I would highly recommend this place!