Starbucks

Horrible service! SLOW, SLOW and more SLOW!!! They gave me a caffeinated coffee when we asked twice for decaf– I’m wide awake at 2 a.m.!! It has been like this for the last 3 years!!!

We stop by this Starbucks frequently on our way to and from the Milwaukee area.
My husband and I usually walk away with a «wtf?» look once we leave. This weekend we stopped twice so I was able to get a good gauge on the place.
Their staff doesn’t seem to care about customer service… Not at all. The only two nice baristas I’ve seen are Isabell and Cheyanne. I took note of their names as it looked like they were the only ones actually working.
Saturday morning, there were three people behind the counter. Two of which were enthralled with their guy friend’s talk about tattoos. Pictures were being shown and much talk about artistic ability to draw their own and placement. Oh to be young and dumb again!
We had to stand and wait for the conversation to take a lull, it was pretty in depth, for one of the girls to actually acknowledge us waiting to place our order.
Then on Sunday. Sheesh! I placed my order with the guy cashier. He gave me back my gift card and then looked behind me to the guy waiting behind me to place their order. There was no writing my name on the cup, no «Thank you, your coffee is down there», nothing to transition to the next customer. Nothing. It was flipping weird!!!

Usually Starbucks is the same no matter which you go to, but this location was really sub-​par to my usual Starbucks experience. I asked for a soy chai, and got regular milk, so I didn’t drink that. My boyfriend got an iced coffee unsweetened and it tasted strange, like it had been brewed for too long. They also seemed to be out of a lot of the sandwiches and paninis that have to be toasted.

A non-​drive thru location!
I’m so sick of freaking rude service at SBUX and waiting forever whenever you go inside cause the cars get priority over the people. (I know, I know… what am I doing going to Starbucks anyway… but that’s another discussion)
Anyway, as I mentioned before this is a real store and the baristas I’ve encountered actually seem to know what they are doing. The layout of the store makes the line go out the door in the mornings, but I’ve seen the line get worked super quickly.
I think the guy at the registered called me sweatheart today — twice! Pretty funny. I’ll have to go back soon with a pet name for him, I think loverlips sounds good, or would that be rude? Or is the whole thing rude? Nah. Not this time.

Believe it or NOT, there’s a Starbucks in Oconomowoc, WI! I still haven’t figured out how to pronounce the name, but the population of this town is like 12 000 and I think 11 999 of them are probably Republicans which makes me wonder why there’s a Starbucks here.
The coffee is typical Starbucks coffee; so it’s nothing that sets it apart from other Starbucks. I normally prefer Peet’s or Coffee Bean, but considering I am in Oconomowoc, WI, there isn’t exactly a Peet’s or Coffee Bean around. Anyways, the staff’s service was top notch even though they probably aren’t being paid very much. It’s not only the genuine smile and awesome bubbly personality. They brought the coffee and the wrap to where I was sitting. (I wanted a sandwich, but they didn’t have any.) U really can’t beat restaurant service at a coffee shop.
There’s free WiFi here as long as you have AT&T. Unfortunately, it seems that they only have one wall outlet; so don’t plan on spending the whole day doing your homework at this Starbucks.
The store is immaculately clean for a Starbucks. It was quiet and peaceful unlike many other Starbucks in the Bay Area and Los Angeles.