My mom’s laptop was all but trashed when we decided to bring it in as a last ditch effort to save it. After a week, the computer was back and better than ever. Well exceeded my expectations. Geek Squad, goodbye forever.
Pierre B.
Évaluation du lieu : 5 Fremont, CA
My girlfriend’s mother’s laptop was a wreck that I had spent forever trying to fix. It didn’t load, and when it did the internet wasn’t working. After weeks of consternation I gave Mid-Atlantic a call and dropped it off to Aaron, who was nothing but courteous and professional. He had given me a price for the diagnostic($ 75) and kept me updated with the progress of the laptop, informing me of his next steps in repair as well as his Plans A, B, and C. The laptop is as good as new. Because of our open dialogue I knew he exhausted every logical option and troubleshooted to the best of his ability. I knock on wood that any of our laptops would need any fixing, but I am confident I know where I’m going next time such a thing happens.
Christopher D.
Évaluation du lieu : 5 Hanover, MD
I am extremely pleased with the service I received here. I brought my computer in because it was freezing up and the power button broke when I tried to fix it. I dropped it off and got a call three days later to pick it up. When I came back they’d not only fixed the software and hardware issues I brought it in for but also vacuumed it out, fixed(As best they could) a big crack that’s in the side of my case, and removed some malware that was on my system. But best of all they showed me how to fix the power button on my own so I wouldn’t have to bring it in just for that again. That’s a first for me from any repair shop and I won’t forget it. The staff is professional and incredibly friendly. The inside of the shop is clean and well lit. Highly recommend this place for anyone with a computer issue.