Master Electrical Service

I called them to get an estimate on an outside light not working. They sent someone out and instead of looking at the light or even giving me an estimate he said he needed to check my breaker box, the whole time I’m thinking this guy is fixing my light outside. After he checks and all my wires are tight on the breaker box he wants to go outside and look at the meter box. I’m thinking we are making chit chat while he’s talking and offering all these services they offer. After we get done with the meter box he tried to sell me all kinds of stuff, like a vacuum salesman. After 36 minutes of the charade we got back to the outside light and he tells me he can trouble shoot it for $ 200. We told him we didn’t have that right now and we’d need to think about it. Then this clown says he needs $ 35 for the service fee of coming out. What a joke, Im going with someone else and telling my friends to stay away from this weird little operation.

I called to schedule an appointment for an estimate to install canned lighting in our dining room and guest bathroom. My call was handled very professionally and I was very satisfied with their earliest available appointment. Austin came to our home and made a thorough inspection of the location of the switches, and accessibility in the attic. He was very personable and professional. He told us exactly what he could do, and gave us an on-​the-​spot estimate. We were very satisfied with the price and asked when we could have the work done. To our surprise, he told us he could start immediately. Less than four hours after his arrival, we had four LED canned lights installed in our dining room, one canned light in the bathroom, and completed wiring on an existing roof fan.
Austin did an outstanding job and we wouldn’t hesitate calling Master Electrical Service for any future electrical needs.

I called them first thing this morning with a odd electric problem. One outlet in our living room and our overhead kitchen light wouldn’t work. They didn’t have anything open for today but got me scheduled for tomorrow. The problem wasn’t urgent just more or an annoyance. They offered to put me on the list if anything came up for today. At 115 Ryan called to say he had a cancelation and could be here in 15 min. Sweet!
He showed up took one look at our panel and already knew what was wrong. After a few minutes he had the problem solved and at a lower cost at what he originally quoted.
He did have to break the bad news that all our electrical outlets are out of code and our wiring is dangerous. Apparently our panel has a class action lawsuit against the manufacturer from 1980 and is banned from the US. Fun!
He answer all our questions and gave us a good time line of when we should be looking to replace the panel and update the outlets. Even left a quote.
I was very happy with the service we received and would definitely use them again.

We called other electricians, they came to see the problems, and we never heard back from them, despite leaving messages on their phones. We called Master Electrical and Travis came right out, gave us a written quote right there on the work we needed done, gave us good advice, and was all around awesome! We had them come back to do some of the work and Travis was so professional, despite the hard, dirty, sweaty work that we had him do. THANK YOU!!! We will DEFINITELY be calling them in the future for anything else we need. Again, THANK YOU!!! You were a breath of fresh air!