Trail Rides of Ojai

Yesterday, we took our 2 grandsons (ages 12 and) for their first horse riding
experience. They both absolutely loved it and want to come back!
Tiffany did a great job, was very patient and told us all about different horses
and how they behave, their different backgrounds (most are rescue horses)
and how to properly take care of them and behave around them.
She is very knowledgeable and has a real heart to help horses in need.
Couldn’t have asked for a better time. Thank you!

I would highly recommend trail rides of Ojai! Jennifer and Tiffany are extremely personable, knowledgable, and fun! The horses are healthy, happy, and very well kept! We took our family of four, including our 9-​year-​old who had never ridden and she was paired with a horse with the perfect temperament for her. We had an amazing day, a great memory for our summer vacation!

For my wife’s birthday I wanted to take her horseback riding because she loves horses. I searched the web and found on Groupon the Trail Rides of Ojai which looked like a nice place so I called to make an appointment. On the Saturday of our trail ride, I get called by an employee saying that it was raining and that she didn’t want to cancel our trail ride just yet. She informed me that the trails looked fine and that the sooner we could get there the better. My wife had other appointments that day so I told her that we would try to get there as soon as possible, letting her know once we were on our way. I ended our conversation with her, that if worse comes to worse and she felt she had to cancel the trail ride, we would reschedule for another weekend. Within moments I received a long voicemail from this employee accidentally «butt» dialing me. For the first couple minutes it’s inaudible noises and then about the last 50 seconds is when she and another coworker started trash talking about my wife and I. It is absolutely ridiculous that this person would talk trash about a customer. Even after a very amiable conversation about alternatives pending weather, it was shocking how crass these employees could talk about someone. I called back and canceled our trail ride, letting her know how unprofessional and disrespectful she was. The irony is that after I called to cancel, guess who «butt» dialed me again? Looks like it’s not just the horses at the Trail Rides of Ojai who have a small brain.

My son has special needs. Tiffany and her horses were absolutely amazing, made him feel safe. Which made us more comfortable to let him ride alone. Thank you so much. You opened a whole new world for him!!!

Just finished my first horseback riding lesson with Tiffany at Trail Rides of Ojai. I highly recommend Tiffany and her wonderful beginner’s horse, Flash. Tiffany was very patient — and so was Flash. I have already signed up for lesson #2!