1 Smart Cookie

Amazing. Best cookies in the world. Our family has been buying 1 smart cookies for special family gatherings from the first week the store opened. My family is in OKC, but my husband and I are military and move all over. I have ordered cookies for my friends in Texas, Virginia, Mississippi and everyone always gets hooked right away. This is such a unique product, you won’t find anything like it anywhere in the country.

Just left the store with my order and I am so mad! Placed my order two weeks ago for my daughters MDO teachers. One large pig personalized w two small bugs wrapped up– which I had to pay extra for! When I got there, the 6 cookies were in one box, I said they were suppose to be wrapped up separately. On my receipt nothing was marked, but I didn’t have mine, so they went with their word. It doesn’t matter that I just spent almost $ 40 on cookies! They had such attitude about putting the cookies in wrappers, which I paid for! They put them in boxes and had such attitude about it! No thank you, no nothing! I will not be back! Too many cookie places in town that will be happy to wrap cookies without an attitude or to charge extra!!! And say thank you when you leave!!! Wow! I don’t know who they think they are!?!

I called in an order to be picked up same day. Girl on the phone seemed put out with me for asking questions (this was my first encounter). Finally got through that, I asked address to verify, she told me SE corner of 122^nd. This confused me due to the address, when questioned, she said that’s what I said.
The ONLY reason I picked up my order was a friend requested them.
So I drive there, BTW it is on 121^st.
Only one cash register and 4 in front of me. Shouting back and forth from the kitchen to the register was annoying and unprofessional … Cookies were ok, paid $.50 for ribbon on box, cookies not my favorite. But if they were the best cookie ever, I wouldn’t return.

Disrespectful and ignorant.
I unfortunately purchased a Groupon for this place prior to trying it out. The Groupon was for $ 7.50 worth a cookies with three vouchers in the one deal. When I went to use the first Groupon, I ordered a dozen cookies and used the Groupon $ 7.50 worth and I would pay the remaining balance. The employee said the voucher was only for 6 cookies and I would have to make two separate purchases thus losing any incentive to buy a dozen at the dozen price. I showed her what the Groupon said and she called the owner over. The owner made a big deal out of it and made me wait while she rummaged through a stack of papers only to find her original Groupon which said the same thing. She still insisted that she meant for the Groupon to be for six cookies instead of $ 7.50 as stated. I ended up paying full price for the six cookies. It really ended up being little more than a dollar extra, which I don’t mind paying, I was just surprised at her ignorance and her insistence that go by what she meant rather than what was stated. She took the phone from me and redeemed the voucher. I took the cookies to my staff and ended up throwing a few away because none would eat them.
I just now went back to use the next two vouchers and found out that she had previously marked one of the vouchers on my phone as used, but wrote down the number of another voucher, effectively voiding two vouchers in the first transaction. I described this to the employee and she basically said she was sorry and there was nothing to do.
«The customer is always right» has no place here. Unfortunately, neither does written word. An embarrassing experience for me, and I’ll be sure to let everyone else know to avoid this place.

I have ordered custom cookies from 1 Smart Cookie twice — my first experience was ordering edible imaging cookies and the second was custom iced cut outs. Both orders were perfect! I love that I can email 1 Smart Cookie with an inquiry and they respond quickly with options and prices. They also have one of my favorite qualities in a business — always, «Yes, we can find a way to do that!»
As for the cookies, they are thick, very good, and do very well at room temperature. I was cautioned not to refrigerate the iced cookies because it can cause the colors to morph and the icing to crack. I don’t have many occasions to purchase custom cookies, but I will continue to return to 1 Smart Cookie for special events!

Decently priced cookies that you can pick up on the go for a great snack. They have about 7 – 10 different types, but I think most of them have a similar taste. Nothing spectacular, but not bad.

I ordered there cookies for delivery for out of state. This is a bakery that is probably better for local business instead of shipping their goods.
When my family member received the box, she said everything was broken or crumbly inside. Also that is looked like not much care was taken to pack this box. The taste of the cookies was getting stale and not impressive.
She saved me a couple cookies because I was going to visit her, and unfortunately, I agree, there was nothing special about the cookies.
Maybe this is one of those businesses that are not meant for long distant customers.

Great cookies! The price is good too. I have had their iced cookies, the new «Smart Cookie» (which is my favorite!), and a strawberry cookie! All were great, and I had them on several different occasions, and the quality is always the same!