Best Western Saddleback

This was my family’s home away from home for 11 days. The breakfast was great, the rooms were clean and in good repair, and the staff was very professional, helpful, and courteous. We would definitely come back.

Having spent a week here, I’ve been nothing but impressed with the hotel amenities and staff. Comfortable rooms and pleasantly relaxing location. The staff has been great with room cleaning and meeting requests.
Because no review can be perfect, I did hit a snag with our meal tickets when we were short a couple, having misplaced them. One staff member refused to give me enough to cover our stay, but the next one I asked gladly gave us what was needed.
Well done guys!

Why the bad reviews? Our experience was great. Large, clean, updated room. Friendly staff, dog friendly and only charges $ 25 pet fee for two dogs. Free breakfast, great location, great price.

Plus Stars are given for the fact that they did have a room when we called ahead for late check in and the guy at the desk was nice. I personally think since this is advertised as a conference center that the desk clerk must’ve gone to some serious Nina training on how to stay positive in a dismal situation.
The bed was comfortable which is great. I turned the fan on and it was really loud, but that ended up being a bonus to help drown out the sound from the big trucks rolling by on I-​40.
The pictures listed on others comments are accurate, but they can’t convey the strong musty «I’ve got to cover up something with fabreeze so no one knows» type of odor. It is strong!
One reviewer described the square uncomfortable pillows. True.
The parking lot of this «six acre facility» (which is how the desk clerk sold his spin) was absolutely full. Had to park on the fringes of this ponderosa and darn if I didn’t forget something in the car and had to go back!
All in all I love staying in Best Western Hotels, but this one steer clear of if you Unilocal before you book.

I will come stay at this hotel every time I come to OKC. The staff have been amazing. I ordered room service when I got back from work. Chocolate cake, burger whatever you get will be great from the restaurant. The front desk staff was very friendly and even helped me fix my glasses after they broke. Clean rooms, near highway but not noisy though I’m a hard sleeper. Check it out. It will defiantly be worth it. I’d give 5 stars but the doors aren’t enclosed in the building, though I was able to get from my car to my room quick. Totally worth it. Oh!!! They have a good free breakfast too!

Was perfect for small vacation with a bunch of teenagers. Everyone liked their rooms. Nice décor, newer décor. Perfect location, highway didn’t bother anyone. Other guest sure enjoyed the pool. Good price.

Pretty clean room but old. Some Beds have a cup to them. Changed their pillows to little squares & they’re awful. Need to update their breakfast bar — had same stuff on it for 5+ years! Good place to take dogs.

This hotel does not have the free wifi they advertise. I was able to use it for 20 minutes before it quit working. I tried reconnecting and, turning my devices wifi on an off, and had no luck for over 20 minutes before calling the front desk. I was told their wifi at the front desk was working fine and if I just wait it should kick back on. My questioning was blocked and I was told «it was the area» and there was nothing they could do about it. When I finally was told the manager is the only one who could do something possibly, she said she’d tell the manager… When he comes back Monday morning, a day after my stay was going to end. If you can’t provide wifi, don’t advertise it and then treat me like an idiot for inquiring about it. It doesn’t smell particularly pristine if you’re sensitive to that and the outer perimeter room I have can hear all street noise as well as my neighbors.

This place looks like an older hotel that they updated. The log cabin motif is cute. It’s a three story place with room doors facing out towards the parking lots, which may turn off some. Located right off of I-​40, it’s not close to the downtown area. It’s geared towards people like myself who are just passing through. Our room was decent, if a little musty. It was spacious and had it’s own safe and mini-​fridge. Beds were fairly firm, with plenty of thick, soft pillows.
There’s plenty of parking around the hotel, which was great since we had a big 27 foot rental truck we were driving. There’s an outdoor pool that I didn’t get to check out because we arrived late. Somewhere in the building there was a fitness room too.
The hotel restaurant was closed on the Sunday we arrived. But there are several places within a quarter mile, mostly chain restaurants and fast food joints. There’s also a strip club within walking distance. Giddyup.

The highlights of the hotel include an awesome breakfast buffet, clean beds, spacious vanity area, new tv, mini fridge and microwave. Rooms are accessed from the parking lot, and I usually prefer to stay in hotels that require you to enter through the lobby, but that’s a personal preference.
The hotel is a little dated from the outside and the parking lot was extremely full when we got in. We had to park rather far away from our door.
Didn’t get a chance to use the pool.

Disgusting. Not worthy of even the BW name. Try ANYTHING else in town. Room Not updated. A dying cockroach on floor. Room smelled like it was smoked in for a decade.

Ignore all the old reviews! This hotel has recently had a complete brand new remodel! A conference hotel with tons of amenities, it has the coolest cowboy theme throughout complete with saddles for bar stools at the hotel bar! YeeHaw! Cowboy Cool!
My hubby & I recently relocated here to OKC. Before our arrival, we researched all the OKC hotels online, then, upon arrival, walked into a few we decided not to stay at and the only two we would stay at, was this place and the Skirvin downtown, which is double in price but has the same amenities. Except Saddleback has a sauna!!!
This hotel is a gem! Like I said, I think it’s one of the top two places to stay in OKC for many reasons.
First of all the rooms are giant & the beds are super comfy. Its close to downtown, the airport, tons of restaurants, has free parking & wifi.
The staff is super friendly from the front desk to the housekeeping. The outdoor pool is lovely, at night it changes colors which is cool if you got a room facing the pool or happen to be in the restaurant that overlooks it.
The restaurant is Cowboy romantic cool looking with all these twinkly lights & has a breakfast bar in the mornings with better than average breakfast items.
Eggs, bacon, biscuits & gravy, hash browns, fresh cut up fruit, strawberries, all kinds of YUM! Same thing with the lunch and dinner buffets. The salad bar is great! We got all moved into our new flat & we are still goin back to the salad bar to have their super fresh salad fixings and homemade soups! It opens everyday for dinner at 5pm & its $ 6.99!
You better get there quick too bc the yummy homemade chicken noodle soup the ladies there make goes quick! I was there one day by 5:30pm and it was all gone! :((the potato soup they make is killer as well! YUM! :)‘
Turns out we are not the only ones that thinks this place rocks! The bar/​restaurant has a ton of local followers!
I was hanging at the hotel bar, Rustlers, sitting on the saddle, waiting on hubby coming cross town talking to all the regulars, turns out b4 it was remodeled it used to be a karaōke bar every night of the week, now it’s a karaōke bar just on the weekends. They even open up a small dance floor just for us singing & dancing queens! LOL
They have trivia you can play at the bar & they play a killer mix of classic country music!!!
There is also a giant flat screen to watch the games ;)
They make this drink called the lotus punch. Turns out it has 5 liquors in it! Take my advice, do not drink 3 of those while sitting on the saddle! The only time I ever fell off my horse! Gives «Getty up» a whole new meaning, more like, Getty up off the floor please! LOL
Happy hour starts everyday at 5:30pm to 7pm with $ 150 drafts and free
Hors d’oeuvres! Every day there is something different.
One day they had these little mini chili burritos OMG omygawd, OMG they were so YUMMY! I have been asking for them every time I go now! «Please put these on the appetizer MENU Saddleback executive chef so I will stop driving your hotel staff crazy about them!!» LOL
Several regulars at the bar were also having the quesadillas, they were all raving about them even though I have not had one yet! ;)
They even have room service! And they don’t have a 20% upcharge for bringing the food to your room like other hotels!
WOW! :))
The hot tub area is badass! It is a really cool space with a Sauna!!! The sauna rocks! You go in there after a full day on your feet hit the hot tub after! Talk about sleep like a baby! YeeHaw is right! Awesome! :))
The executive gym is small but it has everything you need to get a good workout. It’s the cutest little room with two giant flat screens & a fireplace!
For a giant room, killer breakfast, salad bar, themed country bar with fun locals and great music, killer bar food & fun drinks, free room service, awesome pool, hot tub, sauna, gym, free parking & wifi, friendly service with a smile around $ 100 bucks a night, you just can’t beat it with a stick! lol
I highly recommend this hotel for overall quality, value/​price, location, service & amenities.
When my friends come to town this is where I am putting them!
«Thanks for having us, we truly enjoyed our couple days stay at the Saddleback. Wish I would have discovered you sooner!»
We will be back in the near future (happy hour) so please don’t forget to put those super delish mini chili burritos on the appetizer menu for us hungry singing & dancing Saddleback cowboys & cowgirls!“
YeeHaw! Happy trails to you until we meet again! ;)

«Meh. there have to be better options nearby!»
Customer Service: 0 stars
I called ahead to notify the hotel we’d be arriving late and after being placed on a long hold I was simply told that they would hold the room and asked when I would be arriving. Being on a long road trip, we didn’t know exactly WHEN we’d be arriving. Once we finally arrived in the wee hours of the morning — exhausted from our travels — the person at the front desk explained that he’d already run the audit so he couldn’t check us in but he saved the room — as if he was doing us a favor?! I had already prepaid for the room and called ahead to confirm a late check-​in so I did not appreciate the front desk person making it sound like I was inconveniencing him.
Room: 1 star
One star given for what appeared to be at least a clean bed. Nothing special. The room did have a flat screen tv, microwave, and mini fridge but I didn’t need any of these additional amenities. All I wanted was a nice, hot shower.
Bathroom: 0 stars
The shower head was broken and pointed at the floor of the tub, unable to be directed upward without holding it. No points scored for customer service here either in that the front desk staff seemed unconcerned about the shower situation.
Noise Level: 0 stars
The walls seem to be incredibly thin based on the fact we could hear the traffic buzzing by. So much for a quality night of rest!

Less than helpful front desk, beautiful landscape but spiders in our bed! Spiders in our bed! And if the internet stops working don’t expect their clueless «tech support» to be able to fix anything! That pretty much sums up our stay at this Motel! Yes, if you can drive up to your room it is not a hotel, which disappointed me as well! Will not be staying here again. There has to be better for the price!

Lost a star for price… even though I loved this place it was still reeeally pricey. I’ll probably book elsewhere next year when I’m in town but this can be a backup because they have a great and really affordable restaurant, karaōke bar, nice pool, clean rooms… and queen beds! .which even the Sheraton skimps out with fulls or doubles at best. They also offer free shuttle to places within 3 miles so that was helpful for my quick trips to Walmart or the airport pick up/​drop off. If I weren’t paying $ 120/​night to he so far from downtown this would be top on my list! I’d rather just pay $ 150ish to be right downtown.

We’ve stayed at a LOT of hotels, both great and not so great. I wouldn’t hesitate to recommend this place. Our room was nice and big, clean and comfy. We didn’t eat in the restaurant but ordered our dinner delivered to the lounge. (Yes, it was a long day). Dinner was pretty good. The breakfast was better than the usual hotel breakfast fare. (It’s a breakfast bar with plenty of good and healthy choices.) Service at the front desk was a-​ok. Friendly and efficient. I can’t really think of any negatives. if you’re looking for 5+ hotel you’ll be disappointed. But if you’re looking for clean, friendly, reasonably priced … you can’t beat this place. I recommend it.

Travelling across the country with my pregnant wife, our dog and our cat. This place was affordable, clean, roomy and perfect. The complimentary breakfast buffet was nothing crazy, but was just what you want/​need to fuel yourself up for a day filled with driving.
I took a dip in the pool and relaxed in the spa/​sauna at night. Everything was well kept, neat and clean. It’s a good place for family and also great if you have pets. Its probably one of the better places we’ve stayed with our pets, and the fact that it wasn’t that expensive makes it even better.
I noticed the Karaōke and I do remember walking past the bar thinking that it was pretty busy for a tuesday night, so the good things others here have posted about that seem to be accurate.

Avoid at ALL costs!
1) Beds — ours was almost as soft as a plywood pallet.
2) Hot Breakfast — No, not really. The scurrying roaches under the clean plates really sealed the deal.
3) We did like the location — but this was (By Far) the WORST Best Western we ever stayed at.
Jimbola

Good: Friendly staff, free warm breakfast, mini fridge and microwave in room, nice fitness center…
Bad: Motel style (all doors open to the outside which means you hear everything going on outside and get quite a draft in the winter), if you’re room is right outside the bar doors everyone will stand right outside your room and smoke, room service food was disgusting, there were spiders in my room… I woke up with bug bites all over my legs!
Overall, there is a Holiday Inn down the road for only about $ 10 more a night and it’s well worth it. I would rather give this place two stars, but the whole bug bite thing really creeped me out and wasted a lot of my time. I spent a whole day switching hotels and washing/​steaming all my stuff just in case it was bed bugs.
It is probably a fine place for a short stay or overnight stop, but if you’re stuck there for a week or more I would recommend finding another place.

One of the best (Best western Hotel we have ever stead at)
the first time we stead we had a suit it was very nice and the breakfast buffet was nice and I am not a breakfast buffet fan but this one is good, we enjoyed our stay and have been back.
it is a fun place for family and friends and they have a nice Bar with Karaōke night, we set out by the pool and laughed at some of the singing going on. the hotle is close to I-​40 and it is pretty eazy getting to the hotel, but it is a little harder getting out and back on I-​40 and the area is ok, a little cheeze at night restaurants, Bars, shopping, a water park.