Gamestop

WTH! This is a store for gamers. Anything less than 5 stars is just ridiculous! Knowledgeable staff. Awesome toys! I’m 38 and still play!

If you hold a gun to my head and told me to say a single positive thing about this store it would be that they sale video games. If you asked me to name two positive things I’d tell you that it occasionally has games that the other Silver Springs location doesn’t. Three things? Man just pull the trigger.
There’s nothing that this store does that you can’t get at the Silver Springs or Belle Isle store better. Just about any time I come to this store I’m going to leave in a worst mood than I came in and that’s even when I walk out with a video game in hand. How does you leave a place with video games in a worse mood than you came in?
The staff is rude, inattentive, short, and just generally unpleasant to deal with. I won’t browse at this store. I won’t trade in games at this store. It has to be that rare gem that the three other stores within fifteen minutes don’t have already for me to even consider walking into this store anymore.

All I can really do is echo Jeff M.‘s review.
A Gamestop is a Gamestop is a Gamestop. Everything is the same price at any location you go to. Same trade-​in values and all of that. The only differences you get are location, service, and game availability. Out of the three, service is number one in my book (it’s a short book, really. Full of mostly pictures because words make me sleepy).
And this Gamestop falls hard. I don’t know what it is, but the few times I’ve been in there it came off like they didn’t want to be there at all. Yeah, it’s a job, I get it. Sucks. But if you can’t be happy, act happy. In fact, pretending to be happy can actually make you feel happy. Science, bitches.
Anyway, after that we had further gaming business so we mosied on over to the Gamestop by Sam’s Club and the lady there was very friendly and personable. She knew what she was doing for sure.

This Gamestop is slightly bigger than the one in front of Sam’s Club. Maybe the fact that it’s bigger is why some of the employees feel like customer service is not required.
The manager in particular is (for the lack of a better word during this time of year) a Grinch. He’s really curt, abrupt, rude, short (not literally of course), unfriendly, and any other adjectives that can be used to convey that he’s kind of a stuck up punk. Listen, Gamestop manager: you sell video games. Slow your roll.
My brother and I were in the store together. The manager was the one who checked us out in what can only be described as begrudging civility. My brother forgot to mention something during the sale, and realized it only as we were walking out. Walking back in and asking the manager to correct the issue seemed like something relatively simple. The response to our request was: «If you had made the purchase simpler, it wouldn’t be such a pain in the *ss to fix.» A gift card was used, and I had used a Visa to pay for the remaining balance. That was the overcomplicated ordeal that apparently got him all twisted in his nether regions. Furthermore, it’s not that he couldn’t fix our problem. He simply did not want to. Because if he did what we requested, his *ss would apparently hurt. Nice. –_​–
Go to the Gamestop in front of Sam’s Club (probably less than a mile away). Yes, it’s smaller, but they have the same games, and you’ll deal with people who don’t have a stick up their butts about video games of all things.