Although speed doesn’t seem to be one of the highest virtues of this location, the people are nice and do their job. They follow up most of the time; however, if you come in or call to ask about the status of your filings, they call you when they get to work. The second look is amazing and I would recommend any college student have it done for their college years — I will be getting back $ 400(though it cost $ 99 to amend) They are very helpful in advising where to get papers and forms they need you to gather so they can accurately preform their job and get you the most money they can.