Dropped off two floor lamps for repair — after 2 years these folks declined to follow through with making the repairs. During the 2-year process they made several excuses telling me that parts were backordered, etc. When I called to ask if they intended to repair the lamps or should I pick them up the saleswoman said«you can pick them up» and hung up the phone. I did pick the lamps up and took them to Andrews Lighting Gallery; within 3 days the lamps were repaired and for less than $ 70 total! I’ll add that the lamp selection at James Lighting is a bit dated. If you’re looking for polished brass and really really really bad customer service they’re your folks. Otherwise, may I recommend Andrews Lighting Gallery.
Amy P.
Évaluation du lieu : 4 Edmond, OK
I have to start off by saying I maybe be bias with James Lighting because my dad is an architect who loves this place. I too like their selection of unique, vintage, mod and sometimes timeless pieces. We have a pendant that shattered in our kitchen, somewhat a mysterious situation, which needed a new glass portion. I have cobalt blue but fell for a couple of spun gold with splotches of a deep caramel machiatto. I’d much rather support local merchants than saving 5 bucks by going to Home Depot where no one can help you.