Very friendly reception & staff. Always courteous and respectful and treats you as so. I must say, Dr Maitino is superb, friendly easy to communicate with, knowledgeable and understands your concerns and addresses them properly. I was seeing him for knee pain after another dr preformed my ACL gave me injections which did help. Then I torn my rotator cuff and wanted him to preform the surgery after developing a good rapport with Dr Maitino. He performed the surgery(had Slap II tear too) fixed both and I did well, listen to all his advice and now 3 months later feeling great.