Nhans Tailor Shop

Aghh… I just tried to get some work done on zipper that ripped from the airlines and this women was rude on didn’t even acknowledge the business on the phone.
I had to ask her «Is this the tail shop?»
The only words I could understand was ‘busy’ ‘no talk’ and ‘yes’ as she yelled it.
Seriously!!!
Good Bye

I MADE the mistake of not only going once BUT A SECOND TIME. There is no English spoken, no air conditioning, it’s dirty and not particularly inexpensive. They lost my clothes and after finding them I had to wait for them to rush the alterations. Do yourself a favor: if you don’t speak fluent Vietnamese go find another shop.

Unprofessional, rudest, most unskilled tailor I have EVER been to. I came into Nhan’s for the second time (I should have known better from my first experience) to do a simple hemming of a crop top I wanted to wear for my maternity photo shoot. We discussed what I wanted, It was cutting off my belly so I needed it an inch and a half shorter and taken in, she explained to me that it would cost $ 20 to do so because there was a pleat in the shirt that i wanted to keep which made the top more fitted and not so cheap looking (the shirt itself was only $ 18 but I agreed to it because she made it sound like she would keep the shape of the shirt although it would be difficult to do).
When I came to pick up the shirt within business hours, no one was in the store so I had to call and wait 10 minutes for her to come in. She was apparently in a bad mood, but when I saw my shirt I knew instantly she had ruined it. The pleat that made my shirt fitted and look nice was completely cut off and I knew it was going to be too short. When i brought that to her attention, she instantly yelled at me and told me to try it on before I complained. Well, I tried it on, trying to show her that it was too short and too wide since she completely cut off the pleat and she proceeded to slap the back of my arms while telling me to hold still so she can see what the problem was. That instantly got me mad, regardless of the fact that she is an older vietnamese women, she has no right to smack me as if she knew me.
I proceeded to tell her that she did not do what we agreed to and ruined my shirt, which made her mad apparently and she started to yell at me saying that i didn’t know anything and that she couldn’t do what she promised me so she just cut it off. She then grabbed the pleat she cut off to show to me! The nerve of this lady, I would have been fine if she had the curtesy to CALL me to tell me that it couldn’t be done, but to just cut off my shirt based on her HORRIBLE judgement is not professional. Bottom line, if you can’t do what was discussed with the customer, don’t do anything at all. I was so furious because she kept yelling at me about how ungrateful i was and that she tried her best and then she refused to fix my shirt. I told her i wasn’t going to pay her $ 20 for ruining my shirt, but i needed it taken in since it was clearly too wide for me. After walking away from me and slamming a door in my face, her niece who helps out at the store had to come in to mediate. I told her i would pay however much she charged to take in the shirt, but i would not pay for what she had already done to it, which was basically cutting off the bottom of it.
When i picked it up and tried it on with my skirt, it was a complete unwearable, it was way too short and wasn’t the look i was going for. Luckily i had the pleat that she cut off and threw at me so i stayed up all night HAND sewing my shirt together. i will NEVER go back to this lady who has no manners, no customer service etiquette, and apparently no BASIC TAILORING SKILLS.
DO NOT GO TO THIS LADY, SHE OVERCHARGES AND IS UNDERSKILLED.

Maybe a little expensive ($ 20 per pair of pants to extend the pockets), but friendly and competent.

The seamstress (I presume) is the owner and I feel like you have to catch her in the right mood. Sadly, one shouldn’t expect AAA Diamond Service at a Asian owned business. Dine at a café or restaurant in Monterey Park and you’ll know what I mean. It might have helped if I used my broken Vietnamese speaking skills because there was a language barrier. I decided to come here based on Senushi’s review.
I dropped the dress off the first week of April and told her of my situation. It’s May. I call and I call and I call. Can’t get a hold of her. I panic. After my initial experience (I’ve spared you the details), I knew there would be no way I could make it to the shop well before 6. I call on a different day and finally, someone picks up the phone after 15 rings. I think it’s Nhan. I say «Hello Hello» and hear a click. Immediately call back and she picks up again. This time she sounds disgruntled and she doesn’t understand the words that are coming out of my mouth. I hear her yell at someone in the background in Vietnamese asking them to talk to me. After a little confusion, my dress was found and ready for pick up.
Finally.
I can’t say this was the most pleasant experience at a tailor shop. I paid $ 80 for my wedding dress to be altered, which isn’t bad considering all of the detailing at the bodice. She cinched my dress a little too tightly though, hence the okay mark.
I guess I’m better off with a tight fit verses a dress that falls off!

Fast service and very affordable! She took the jacket right off my back and did my buttons right on the spot for 5 $!

I have to write a review for this «hole in the wall» tailor shop because Nhan really is great at what she does, and her prices are reasonable. I needed a $ 400 never-​worn Nicole Miller lace dress altered. Sure I bought the dress for a lot less than the $ 400 price tag, but as a student… it was still the most expensive piece of clothing I owned, and I didn’ t know who to trust with the alterations and who I could afford. I took my chances with Nhan’s Tailor Shop and was a little apprehensive when I saw how «make shift» the shop looked inside, but Nhan did a great job and charged me $ 20 for the alterations. I needed the dress in two days for an event, so the $ 20 included the «rush order» premium. Alterations on fine-​detailed lace are not easy to do, and I was impressed with her work. The $ 20 was money well-​spent, and I hope others who read this review will be encouraged to entrust Nhan with your alterations needs. I’m not sure what her hours are, and I’m pretty sure she only accepts cash. Please call before you head over there to confirm hours and accepted payment methods.