I give 2 stars b/c this was the only place i could find the boots my daughter so badly wanted. The pricing is getting way to high and you no longer«payless». Plus the shoes are really tricky. SInce the best deal is the bogo i went ahead and bought a pair of heels for a Sales meeting i had coming up. Tried the shoes on in the store and they felt great… fast forward a week later to the sales meeting and with all the walking around i thought not only would i have on cute shoes but comfortable ones as well… NOPE! i don’t know what happened to them but by the end of the day my feet were killing me and i had sores on the back of each foot. Never to be worn again!
Stephanie w.
Évaluation du lieu : 1 Oklahoma City, OK
horrible customer service. greeted when I walked in but when associate noticed I had a return attitude changed and I was never spoken to directly again. this is made worse as one associate was training another and clearly the poor customer service was something that neither were the least bit concerned with. while you may attract customers with your prices & ever revolving styles, you will KEEP customers by treating them well regardless of the situation. a modicum of courtesy goes a long way and in this case drove me a long way away. shame on you and shame on Payless for condoning such behavior.