The Skirvin Hilton

My wife just wrote a review but I had to add my two cents, as well. We just had our daughter’s wedding reception at the Skirvin and it was outstanding!
Molly and the staff catered to our every need and delivered as we had hoped! All of the bride and grooms friends have already dubbed the event «the best reception ever!»
Highly recommend the hotel and especially Molly!

First note: this review is based on a holiday event hosted at The Skirvin. We did not stay in a room.
The good:
The hotel is decorated to the nines at Christmas time. Just walking around the lobby and the second level was worth the trip downtown. It was magical for my entire group, and I may take another trip this holiday season just for some nice photos of the family.
The bad:
The event my group and I attended was Breakfast With Santa. I have attended fun events like this at Disney World and in Las Vegas, so it is likely my expectations were much too high.
— The reservation for the event is over priced (more on that later).
— The buffet breakfast food was ok, but definitely not something I would be eager to try again.
— While the atmosphere of the hotel was amazing, the ballroom itself left much to be desired. Considering it was a room full of children, it would have been nice for there to be some fun decorations for them to interact with.
— The «cast» was a mix of pleasant and disappointing. The elves were the best, super friendly, sweet and entertaining. Everyone was nice, but it was obvious this wasn’t a big gig to them (it wasn’t on the same level as a Disney event).
The organization seemed ok. Would have been nice for seating to have been assigned, especially for bigger parties, since there are limited seats per table. But things progressed timely.
The ugly:
— OK, maybe I am just a stickler, but gratuity traps really bother me. The price is $ 25 for adults and $ 16 for kids. However, when you arrive and prepay, they add in an additional gratuity! We ended up at 30 dollars a person, even with a few kids in our group! Why don’t you just advertise it as 30 dollars a person and NOT add in these additional charges at time of payment. I just can’t wrap my mind around the logic of that. I felt scammed, but I couldn’t say «nevermind» for fear of unwanted charges.
So, will I go back to The Skirvin? Probably. Will my family attend this event again next year? Definitely not.

My husband and I stayed here for our wedding night. It was a gift to us and was prepaid, but as is customary, they asked for us to provide a card for incidentals upon check-​in. The entire room was charged to us even though it had been paid for by our friends. We also asked that a refrigerator be sent to our room as this was done for other guests of the wedding staying at the Skirvin. We never received it. Our champagne wasn’t chilled, which was also to be part of the «romance package.» For one of the most expensive hotels in Oklahoma City, it was pretty terrible customer service. My mom stayed at the Colcord that evening. I would recommend that over the Skirvin ten times over. Very disappointed.

My boyfriend and I were really excited to spend our anniversary here this past weekend but were sadly disappointed… He was insistent on us staying somewhere nice since I found out later that he was planning on proposing, which made me feel really bad for choosing this place… As we pulled in we waited for the valet to get to our car for at least 15 minutes even though there was only one car they were helping in front of us. I believe that if we are paying $ 26/​day for the «service and convenience» of a valet they should at least be kind and attempt to expedite the process of checking in a car. This is also the first 4 star hotel that I stayed at with no sort of shuttle service. The front desk workers were the least accommodating I have ever worked with. Our room had a horrible view of the parking structure and even though we knew that they had quite a few rooms available they refused to check before telling us that there was nothing they could do. The staff acted as if they couldn’t be bothered whenever we asked simple questions such as the hours of the pool and when we asked if it was possible for us to do a late checkout did not even bother to check the computer but rather rudely brushed us off. For the price of a 4 star hotel and staff quality and amenities of a 1 or 2 star hotel will we definitely opt to stay elsewhere the next time we are in the city. Even being used to staying at 4 star hotels in Hawaii and California I would choose the Hampton inn over this place any day.

Really cool hotel. Old school charm with modern touches. Lobby was breathtaking with red curtains, piano bar, chandeliers. Very clean. Room had a wonderful view and lots of windows. Comfortable bed. Overpriced. But our experience was great. And we loved our stay.

I recently got married and decided to spend our wedding night at the Skirvin. What sounded like a great idea at first was all down shortly after arriving. Our group of about 30 arrived around 10pm to the Skirvin and visited the red piano lounge. Asides our group there was a mere 2 – 4 other patrons so clearly we greatly contributing to the bars profit on what would of been a slow night. We were easily contributing in excess of $ 1000 in just alcohol alone. After glancing at a menu which says food as served till midnight we were quickly told they are closing the kitchen down and would not do anymore orders for the 20 people (including my bride in her wedding dress) we were denied with not much worry and told we can speak to hotel management if we had a problem with it. After making our rounds through various hotel staff members only to be dismissed to the next person and on to the next person. Several members of our party had to UBER elsewhere for food which is no easy task from the downtown area. And then had to UBER back. It became clear that the employees were more eager to get home vs. make more money for their company and accommodate the bride and the wedding party. Copies of their menu clearly state food is served until midnight and can be found here:
After all this we gave up and went to our room feeling much like the maid that Bill Skirivin kept captive on the 10^th floor who jumped out of the window since we had already paid for our room prior to arriving. The icing on the cake was finding bugs in our bed the next morning. I would avoid this hotel at all costs if it is a special occasion.

We consider the Skirvin our «home away from home» and visit several times a year. The hotel is gorgeous and the service impeccable. Amy Nelms in the Red Piano Lounge is a true professional and makes our time there so much fun. The food is really good, too. There are just two little things I’d like to mention. First, it would be so nice if the rooms had mini refrigerators. Or at the very least, offered real cream in the room instead of Coffee Mate for our morning coffee/​tea. Second, we were disappointed this past weekend to discover that they now have different pillows. These are hard and uncomfortable. I much preferred the ones they had before. Is it possible to request down pillows? Finally, I absolutely love the scent when you walk in the place and would love to know what it is.
P. S. We really miss the limo service. Mike was a real treasure.

This is definitely my home away from home. In entering the building you walk back in time into an era where class and elegance were abundant. The desk staff are warm and courteous and anxious to help. Once arriving in your room, you cannot help but to feel right at home. When you climb into bed you’ll find that the bed actually embraces you. Or could that be the token ghost? The continental breakfast is superb, as everything that comes out of the Park Avenue Grill usually is. I have stayed many, many times and have yet to find something to complain about. This hotel comes highly suggested!

This hotel is by far the best Hilton I’ve had the pleasure to stay at. It made a great stopover with easy access to bricktown. The rooms have new but locally elegant furniture rather than the same old hilton wares. The Lobby is beautiful and the staff are friendly and want to Help.

It was a great hotel, very old and historic but not what I think of what I book at
. Several people told me it was haunted and it just felt awkward.
Service was great, sleep was good and room service was awesome!
Lost those other 2 starts due to the non Hilton like Hotel that’s haunted and looks too old!
It needs some TLC and a major renovation!

This is one of the best Hilton Hotels in The United States. Just completed a two day speaking program at this location. The lobby is wonderful and the bar is a relaxing place at night. The hotel is reportedly haunted with the cab driver trying to scare me on my ride in from the airport — he gave up when he discovered I was laughing at him.
My room was wonderful clean, quiet and the maids spoke English. I could have moved into this hotel to live for a long time. The staff is friendly professional and willing to help you at anytime with room service available ²⁴⁄₇. You are located just a few minutes walk from Bricktown and museums this hotel gets my top rating!

The main reason for a 4-​star rating is the extreme niceness of all the hotel employees I dealt with during my recent stay. Seriously, I don’t think I’ve ever been treated better anywhere in my life!
The hotel itself was pretty nice, and in general I was very pleased with it (a new shower cap was provided by housekeeping every day without having to ask for one — HAPPY DANCE!!), but there are a couple of things that would have made it even better — such as a mini-​refrigerator in every room, and more vegan options in the hotel restaurant’s menu for breakfast, lunch and dinner. There weren’t really any vegan options to speak of (a banana or an apple doesn’t really count as a meal, by the way), but some that could be made vegan, if you left out a number of non-​vegan ingredients. More and more people are choosing the vegan lifestyle, and any restaurant that accommodates us with a decent number of tasty and healthy vegan options will earn our loyalty and our recommendation. I do wish more restaurants would wake up to this fact. We’re not going away — in fact, our numbers are ever-​increasing — and we need to eat, too. To leave us out of the equation as if we don’t count is to treat us like second-​class citizens. Come on now, we deserve better than that! Perhaps I shouldn’t dwell so much on that point, as if it makes them different from other hotels — it doesn’t. The point is, this hotel is so much better on so many levels than other hotels I’ve stayed in, so I expect better from them. If they would make a significant effort to improve in this area, the Skirvin Hilton would be just about perfect!

Called ahead to ask for a decent room with a view and on a higher floor, the girl asked if I booked on Hotwire and I said yes… because why would anybody pay full price for something ever, if you had the chance to not pay full price? It was only $ 20/​night off and I wish I had booked regularly to avoid the rudeness. She asked me to hold on, came back and said ‘uuhhh there aren’t any good rooms left, but we put you in the best possible’. Mind you, this was barely after check-​in on a Thursday night (the hotel was dead when we got there). Checked in, went up to the room and it was almost level to the upper level of the parking garage with a huge spotlight shining into the room. We went back downstairs and said, never mind, just give us any room that doesn’t overlook the parking garage, even an interior room. They got the ‘you eat ass face’ and gave us new keys without saying a single word. Not only did this room have a nice view and was a higher level, it was connected to the presidential suite. It was a bigger and better room. Way to discriminate against Hotwire users, when you have a deal. I used to work in a 4 star hotel in downtown Dallas and this is not the way you treat anybody.
The rooms are very run down, in general. The carpets are dingy and always feel damp. The beds are uncomfortable. There was no mini fridge. There was a long, curly pube on the ground in the bathroom. This is all insane considering 3 star hotels in smaller cities right next to OKC (Norman to be exact) are 10 times nicer. I have used hotwire for 4 star hotels in OKC previously but never had the bad luck to get the Skirvin. I will not be booking through HW again for OKC because of the risk of us getting this nasty hotel again.

Have stayed at the Skirvin several times, but I hadn’t stayed there for a few years until this week. It’s still a top notch hotel, and probably my favorite one in Oklahoma City. On my most recent stay, I arrived pretty early, around 9:00 on a Friday. I was able to check in and immediately go up to my room, so that was nice. The employees at the front desk were very friendly.
I’m reluctant to call a hotel owned by Hilton a «boutique,» but the Skirvin really is. It’s older, and I have been staying here when the elevators aren’t working. So, that can be annoying, but old buildings have character to them that I like. The bed is comfortable, but the bathroom is on the smaller side. The last room I had included a tub/​shower combo that was average size. There is free wireless internet. There are a couple of chairs in the rooms which are comfortable but make the place feel more cramped than it is. No minibar that I saw, but they give you a couple of Aquafinas.
Valet parking is $ 12 a day or $ 26 overnight. The guys are pretty prompt and you can call down if you need your car and they’ll have it waiting. If you don’t want to pay for parking, I frankly don’t know a free place to park near the Skirvin. It would be blocks away though, because all of the garages and lots near downtown charge. So, I’d take advantage of the valet.
There is a great bar downstairs, the Red Piano. Additionally, the restaurant at the hotel is the Park Avenue Grill. They’ve got a breakfast buffet and 24 hour room service, which is not the norm in Oklahoma. I’ve only had breakfast at the restaurant, but it was good. The lobby is comfortable and nicely appointed. It’s not trendy, but it also doesn’t feel like you’re in a 100 year old building (or however old the Skirvin is).
Everyone I encountered was very friendly and frequently asking what they could do for me. I’ll absolutely stay here again.

Came here for an Xmas party, I did not stay the night. Visually, the hotel is amazing! Definitely one of the nicer ones in Bricktown. I give it 3 stars because I was not impressed with their service or food.

I travel to Oklahoma City for work and stay at this hotel almost every week (except when it’s sold out, which is often). The hotel is beautiful and historic and definitely has an old timey but modernized look and feel too, having been renovated within the last decade after having been abandoned for many years. The rooms are spacious with beautiful fixtures and luxurious bathrooms. The piano bar on the first floor adds a nice ambiance to the location. The other amenities like the fitness center are quite nice as well and it conveniently connects to the city’s underground tunnels, which I can luckily take to the office I work at when it’s very cold.
I’ve heard and read of its history as a haunted hotel and have been accordingly receptive to any strange goings-​on. I can honestly report that I haven’t experienced anything strange in the slightest. The hallways are spacious and often empty which gives a somewhat creepy «The Shining» hotel feel, but otherwise, the hotel feels quite normal. No strange sounds, mysteriously moving objects, or ghostly apparitions joining me in the shower. Just a lovely old hotel.
Highly recommended for your next stay in OKC!

Despite the odd name (Skirvin being entirely too close to scurvy and skeevy) this hotel was a beautiful place to stay. Built in the early 1900s, it’s been through many incarnations, resurrections and devastation. Now it’s a grand hotel with a bordello like feel, reminiscent of the old west (but without the shady characters.)
It’s also one of America’s most haunted hotels. Effie, the ghost, apparently propositions men in the bathroom of room 1015. Guess which room we were in? Yep. 1015. Though we didn’t hear her dulcet tones, the hot water mysteriously stopped working the day of check out. Effie or bad plumbing? We preferred the ghost story.
Our beds were comfortable, the bathroom was huge, the room was oddly shaped but good enough for 3 people to roam around in without incident. The piano lounge downstairs is a little pricey drink-​wise but then it’s a hotel bar and a classic hotel bar at that.
A great and affordable group hotel in the center of downtown OKC.

I’ve never seen such a beautiful and historic place as I saw at this hotel. Is the hotel haunted though? I asked and you’ll have to ask when you check in too!
This hotel is beautiful and so worth the place to stay in Oklahoma City.
The rooms are spacious.
Valet parking is affordable and worth it, because self parking is literally 3 blocks away.

Such a magnificent hotel! The architecture and design of the building is simply breathtaking. Such incredible detail and integrity was involved in the restoration process. Every aspect of our stay was simply superb. Our rotunda suite was pristine and every aspect of cleanliness was adhered to fully. The furnishings are reminiscent of the era and the lobby is incredibly glamorous! The hallways and elevators are grand!!! Room service for breakfast was impeccable. We will definitely return when visiting the area!!!

What a grand hotel! In for a national CFS meeting. Guess my expectations were fairly low so what a pleasant surprise this hotel was. The lobby and check-​in were a breeze with helpful staff, great bellman, accommodating yet low key personnel.
The rooms were spacious, updated and well maintained. The dining room was elegant and servers stayed in the background but were at your table the moment you needed them. The meeting rooms were great and wifi everywhere with no problem when over a hundred of us signed on at the same time.
The ballroom was absolutely spectacular with beautiful chandeliers and great acoustics. A lot of history, hauntings and hysterical stories that are shared by staff if you ask. It is located in the center of town within walking distance to many places you want to visit.
Would recommend this hotel for anyone staying in OKC whether for work or play!