I reserved a trailer a week and a half in advance, called 2 days before I planned on picking it up to confirm that they had it. Then on the morning I went to pick it up, the GM told me that they don’t have a trailer that I could take and that there was nothing that he could do. He was not at all apologetic nor did he seem to care that his store messed up. I will never use U Haul again and I recommend that no one go to this store.