Walgreens

There is always a long line. And the store felt dirty and the shelfs were all unorganized. I don’t understand the lack of people on the floor to help customers. You can’t just have one person running cash when you know people will be in and out for 24 hrs.

I’ve used this Walgreens for two years and I think I’m finally ready to try something new. I’ve used it from habit and because I like their rewards system.
My mother can go in and get my prescriptions and her own just fine, yet for some reason every time I was in they just want to argue with me.
I’ve had them refuse to give me medications because of an error on their end. They have forgotten to go through my insurance and over charged me, and then lied and said they did contact my insurance. Today they some how lost all of my insurance info that hasn’t changed in a year and wanted me to pay $ 400 for a generic med. The drive through girl was rude and acted like it was my fault and that I didn’t know what I was talking about (a trait most of the pharmacy employees seem to have when I go) even though it was clearly their mistake. Even though I had requested refills, they filled them yesterday and I had tried to pick them up earlier today when I was first made aware of their mistake with my insurance. It took about 15 minutes more once they finally figured out their mistake to give me the meds and during this time I heard the same condescending drive thru girl making fun of customers for expecting her to do her job. Crazy.
I’m so done with this chain and this location. I will be going else where from now on.

WOW, worst ever! Awful service, attempted to overcharge — even the insurance company was baffled at their behavior and that is saying something. Ill drive FURTHER to go to CVS. Pitiful.

I recently came across a brochure regarding Walgreens Photo Recovery Service, so I gave them a defective memory card, with the hope that the 60 or so pictures I had taken could possible be recovered from it. Promise time was two weeks, and several days after that had passed I still hadn’t received the order.
I inquired several times in person and over the phone, to no avail. Finally a MANAGER called me back and said my order was never shipped out, but accidentally THROWN AWAY!!! I mean, how does a MANAGER not know the difference between a customer’s photo order and the trash??? It defies belief! While I would have been disappointed if the order was processed and the photos were not retrievable, I would have understood and thanked them for trying. Instead, due to the blatant carelessness of this manager, not only do I not have the photos but I no longer have the memory card either. Do not under any circumstances trust this location’s photo department for ANYTHING. I learned the hard way and they’re never getting a second chance.

Friendly service, but the typical Walgreen.