Baskin Robbins

Not quite what it used to be, but still the best bubble gum ice cream out there. (Don’t judge) Other than the obvious variety/​massive choices, there isn’t much that differentiates B & R. Given that I rarely do the ice cream shop thing anyway, I suppose that disqualifies the significance of my opinion.

Refused to honor a national coupon for buy-​any-​cone-​get-​one-​for-​99-​cents… said they could only give me a cone — without ice cream — for 99 cents, «because that’s what it says» and to «take it up with Baskin Robbins.» Shady business, TERRIBLE customer service.

I like the variety that Baskin Robbins offers. No matter what your ice cream mood, they probably will have something to satisfy you. Individual scopes in cups, or one of the sundae varieties with your choice of ice creams is the way to go. Today I broke away from that because a cone sounded good. I ordered a waffle cone and was a little disappointed when it was handled with bare hands and then wrapped in napkins. With it being a hot day, a little of the ice cream melted down the cone making the napkins become one with the cone. The cone was also made with a giant hole in the bottom. before I could get through the ice cream it was dripping quite a bit out of the bottom.
They don’t offer a pug treat like most ice cream places, but I will be back, just not for a waffle cone.
They also have a drive thru which is nice, but the ice cream options are hard to read.

I look forward to the day Baskin Robbins is no more. I went in to get my birthday scoop, normally you can show an email and redeem the coupon. I was told mine would need to be printed out. One measly scoop denied when they probably would have sold 2 because my husband was with me. Customer Service said happy birthday you need to print it out when they knew it had expired already. This location is out of the way anyways save the trip and visit orange leaf that is what I did. I get about 20 birthday freebies and this is the only time a printout has been required.

Love their Gold Medal Ribbon, and Mint Chocolate Chip.

I want to like it, because I’ve been a BR fan my whole life. But they just don’t seem to be keeping up with the Culver’s and Sheridan’s of the world.
What would make me like it a lot more is if they gave you an amount of product that was equal to the prices. As it is, the sundaes are way overpriced, as are most of the cones. I’ll go here if I have a coupon, and the service is friendly and all, but there’s a locally-​owned ice cream place about a quarter-​mile from here that would get my business over BR just about anytime.

They of course have 31 flavors and some of those flavors are sorbet so those that can’t eat milk products can have a sweet treat. Lots of toppings and always pretty easy to get in and out. Go late in the evening on a summer night you will have to wait.

BR ice cream is all standard — same from one location to the next. But the staff at this location has been rude every one of the 5 times I’ve been in. I only go there to use coupons, and they contest every coupon I try to use — whether it’s from Entertainment Book, or the BR web site, or the BR Facebook page. Not worth it. Won’t go back. I’d rather hit Russell Stover for great ice cream and friendly service.

BR is a dying company in the KC area. This one is close to me but I think it only is still open because it has a drive thru. Majority of the time the ice cream taste re-​frozen to me.
If I am craving my world class chocolate favorite I’ll go here because it’s close. Otherwise, if I got the time and gas I’ll travel to Johnson Dr’s BR.